Has anyone had a problem trying to reinstall an application from Creative Cloud?
On my first attempt at downloading Photoshop I was unsuccesful, so I deleted the incomplete download expecting to be able to download it again. When I tried, Adobe Applications Manager tells me I am up to date with Photoshop. I have emptied the trash and restarted the machine. This has not helped. Any hepl greatly appreciated!
Uninstall Application Manager, download new version here:
Macintosh: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
After that go to creative.adobe.com, be sure you download the language version you bought, you can check that in your application manager after login in your preferences.
Hope it helps.
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Has anyone had a problem with the letters literally rubbing off the keyboard?
Has anyone had a problem with the letters actually disappearing from the keybord, like being gradually rubbed out? My macbook air had this problem one year after purchase. They fixed it for free. Now, a year later, I have the same prob. Apple doesnt want to know.
I would be delighted with any suggestions, reactions etc. thanks in advance.I don't have to be doing anything or be anywhere near the computer.
The machine feels warm but i don't know if thats normal or not.
Imac, 20-inch,mid 2007
Processor 2 GB intel core 2 Duo
Memory 2 GB 667 MHz DDR2 SDRAM
Graphics ATI Radeon HD 2400 XT 128 MB
Software OS X 10.8.2 (12C54)
No third party extensions that Iknow of -
I have a number of hard drives that my Mac Book Pro no longer 'recognises' at least for very long. When I turn them on the deskstop icon shows up but then shortly afterwards I get a message saying that it has been unplugged incorrectly. I haven't unplugged it any of them. When I try to run very/repair disk before they disappear I get the error in the subject line above. Has anyone had this problem and if so how did you rectify it?
The drive is malfunctioning and needs to be replaced, or you have some other hardware fault.
Make a "Genius" appointment at an Apple Store.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
When I try to download iPhone OS 5.1.0 on my PC I get this message "stopped (err = -3259)"and says it timed out at the server after the entire download. I have tried 3 times, it takes about 8 min. to download the 790.7 MB file. Has anyone had this problem and what is the fix?
See "error -3259" here.
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Has anyone had a problem installing PSE Elements 8.
I have installed PSE Elements 8 from a new boxed CD onto a new Dell running Windows 7 Professional (64 Bit).
PSE has loaded without any warnings and I get to the welcome screen OK. Organiser works fine but if I try and start Edit it just circles around back to the Edit prompt. I have tried getting in via Fix in Organiser which then advises Loading Elements workspace but then drops me back to menu.
I have tried all the Tech Note suggestions but after hours of trying am still no further forward.
I even downloaded and installed the trial version but I this performs in the same way.
All suggestions welcome. ThanksNo luck.
PE Editor does not open with Ctrl/Alt/Shift nothing...zilch
Running PE Editor from this point using Open produces error message. PE Elements has stopped working - Close Program.
Thanks anyway.
Problem has now been escalated to senior tech team within Adobe.
Date: Mon, 1 Mar 2010 02:47:01 -0700
From: [email protected]
To: [email protected]
Subject: Has anyone had a problem installing PSE Elements 8.
The only other suggestion is try re-setting the Editor preferences as this often fixes conflicts. You will also be able to check that this part of the application installed correctly.
Hold down the windows key to the left of Alt and press the letter E to launch Explorer
In the left side pane click on Computer
In the right pane double click on Program Files, then double click Adobe, then double click Photoshop Elements 8.0
Use the right hand scroll bar to move down the list of files and locate Photoshop Elements Editor With one hand holding down all three keys CtrlShiftAlt right click on the Editor file in the list and select open.
You should see a pop up box with the words Delete Adobe Photoshop Elements Settings File?
Click on Yes
Close down Elements and re-open it in the normal way.
Please let us know if that works.
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Has anyone had a problem with CS3 crashing after downloading OS 10.8.1 on a imac?
Has anyone had a problem with CS3 crashing after downloading OS 10.8.1 on a imac?
Peggy
You are probably correct. I tried all different variations to test it. As long as I quit each document separately, i.e., red dot it, I seem to bring up only one document after that whether I click on the document itself or open it within pages. The same is true with numbers.
Two more questions:
1) can you turn off the "resume" feature? If so, how? I could not find a way to do it.
2) why the "save a version" feature in pages? What happened to the old "save" and "save as" features?
Thanks so much, you saved me a lot of frustration but I am still going to install MS Office for Mac.
Daveben -
Has anyone had a problem with Draft Emails getting sent with Mac OS 10.8.2? It just happened to me and sent a few drafts out to a potential employer I planned on sending out tomorrow.
Hi, one question & one suggestion...
What possible things are connected at home but not at the store, inlude every cable, etc.
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons -
I can't connect to iTunes. I think it might be an issue with McAfee Security Center - not sure. I am getting an error code of -42408. (Don't know what that means...) Has anyone had this problem? If so, how did you fix it?
Having the same issue after downloading the lastest version of itunes. Apple is going to lose me as a customer, if this keeps up with their software updates. They never seem to work.
Really, they should want me to be able to access their store. That's money out of their pocket.
Honestly, I don't know why Apple doesn't have a techie monitering their support threads trying to help fix issues.
I don't have McAffee, so that wouldn't be my issue. I guess, I'll keep checking back to see if anyone has figured anything out.
I can't seem to sync my ipad, now either. Ebay is sounding really good. -
HT6147 Problems after updating iPad2 with iOS7.0.6. Has anyone had this problem?
Problems after updating iPad2 with iOS7.0.6. Has anyone had this problem? I lost my notes, calendar, songs, games+ more. I've tried everything to restore these, but it won't let me. HELP!!!!'
Restore from iCloud Backup
1. Settings>General>Reset>Erase all content and settings
2. Tap Erase
3. You'll see Apple logo and progress bar
4. Hello
5. Slide to set up
6. Set language
7. Set country
8. Choose Wi-Fi network; enter Wi-Fi password
9. (a) Use Location Service (b) Don't Use Location Service
10. Select option
11. (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
12. Selected Restore from iCloud Backup
13. Enter password for iCloud
14. Agree to Terms and Conditions
15. Setup Apple ID
16. Select backup
17. Restoring from iCloud
18. Hello
19. Restore Completed. Your iPad was restored successfully. There are just a few more steps to follow and then you're done!
20. Continue
21. Finish setting iCloud enter Password
22. Updating iCloud settings
23. Create a Passcode
24. Welcome to iPad
25. Get Started
26. Restoring Apps and Media
27. Enter Apple ID and Password
28. Notice: Restore Incomplete, some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTune
29. Connect iPad to iTune to sync with computer
30. Sync Music, Videos and Album Artwork -
Has anyone had this problem with VPN iPad vpn connection could not validate the server certificate
Has anyone had this problem with IPad 3 after upgrade to IOS 7,
trying to to connect VPN , but I get this messag, "could not validate the server certificate".
I am trying to connect to Oracle VPN.Has anyone found a solution for this yet? I am still getting the could not validate server certificate error. I have tried importing the entire certificate chain as well as importing each individual cert in the chain. My certificate works perfectly with the cisco vpn on my pc.
This is my first experience owning an apple product, and I am very disappointed with the customer support that I have received. I tried calling the help line and no one would even attempt to answer my question. I was then told that the Mac "geniuses" wouldn't know either and that I may be able to find an answer on the message boards. So I am reaching out to the community...Has anyone been able to figure out how to resolve this issue or even the specific cause? Any help is appreciated. -
i have a MacBook pro. I'm trying to connect my Mac through wifi at my house, it shows my router says it's connected with full signal yet I have no internet. So I thought I would try it at my friends house but I had the same problem. the Internet connection and wifi were on, as our iPhones were working through wifi. And my friends Mac works via wifi at my house. Just mine dosnt has anyone had this problem or can help me with this problem thanks.
Try this.
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204 -
The vibrate symbol that appears on screen when turning vibrate on, continually appears on my screen and vibrates all day. Has anyone had this problem or know how to fix it?
Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
Let us know how you get on. -
My computer screen is skipping and switching erratically between sites/functions. Sometimes it just switches to a grey dashboard screen. Has anyone had this problem?
Please tell us you iMac model and the Mac OSX version you run. iMacs have been in continuous production since 1998 in four broad families and hundreds of variants. Without knowing your specific Mac type, someone trying to help might give you advice inappropriate for your model.
A good place to start to determine in which family yours resides is to do "About this Mac" from your Apple menu (left end of menubar) to get this window:
Note I've indicated two entries with red arrows. Please tell us what your computer shows for "Version" under OSXn and for your processor.
The forum you are in now, "iMac (PPC)" is for iMacs made between 1998 and 2006. -
after update to the latest version on my ipad, it no longer connects to the internet nor can i send emails. when plugged in to sync with itunes, it remains 'stuck' at syncing step 2 of 7 backing up. has anyone had similar problems? any solutions?
I had this problem. I held down the power switch to power down completely. Takes a few seconds. Then use the power switch to turn on. Might take a couple goes.
Kirk -
Has anyone had a problem with TapMedia File Manage installed on iPhone 5? I reported a WIFI functionality problem to the developer and asked for support. Instead the company has been very unprofessional by name calling me instead of logically evaluate and troubleshoot the problem
Hi AKE1919,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy
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