Has anyone had issues with 4G Connectivity with their Windows HTC 8X?

I recently upgraded to the Windows HTC8X and have not had 4G service since. I've only had the device about three weeks and initially had 4G service. Now I barely get service at all. Ivive in washington DC, the entire city is in a 4G service area yet no matter where I go in the city, no 4G service, only 3G and that is sporatic. HELP!!

Both inside and outside areas. no issues so far with voice calls or text messages. I cannot access the internet most times, get error messages that page is not found or unable to access the file at this time. Have just abut given up on using the web feature. Will not allow me access to my wifi portal at work. Have powered on and off several times. Another issue I have is when I power off and the phone is connected to the charger it will automatically power back on. I don't like that at all and this phone is just one big battery, you cannot take the battery out and put back in, lol. Have been working with Verizon Tech support for two weeks so far not go with resolving issue. Waiting now for new sim card to see if that helps.
SANDRA
Remember;
It cost you nothing to be a friend. To open your heart to anyone who may be in need of a sympathetic  ear now and then. Even you sometimes feel alone and lost, for the world can be a cold and cruel place.
>>Personal information and e-mail headers removed<<
Message was edited by: Verizon Moderator

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