Has anyone had problems retreiving serial number with the redemption code?????

Can anyone help. I just purchased Adobe Acrobat XI Standard and when I enter the  redemption code to receive the serial number it tells me it is not valid.

Redemption Code Help

Similar Messages

  • I BOUGHT LIGHTROOM 5 IN LAREDO TX AND I TRIED TO GET IN MONTERREY MEXICO THE SERIAL NUMBER WITH THE REDEMPTION CODE BUT APPEARS AN ERROR. MY PC IS WINDOWS 8. COULD SOMEBODY HELP ME?

    I BOUGHT LIGHTROOM 5 IN BEST BUY LAREDO TX AND I TRIED TO GET IN MONTERREY MEXICO THE SERIAL NUMER WITH THE REDEMPTION CODE FROM THE BOX, BUT APPEARS AN ERROR. MY PC IS WINDOWS 8, COULD SOMEBODY HELP ME??

    I don't know that you can purchase Adobe software in the US for installing and using outside of the US.
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I cannot retrice serial number with the redemption code

    Ienter the redemption code at the adbobe website and it wont move forward with the serial number

    make sure you're using the correct code and following the correct steps, http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#purchasedproduct
    and if so, contact adobe support, http://www.adobe.com/support/chat/ivrchat.html

  • How do I redeem my serial number with my redemption code ?

    How do I redeem my serial number with my redemption code ?

    Try http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • I have signed on and followed the instructions provided to get my serial number using the redemption code in the box I bought at a retailer.  I am never given a screen where I can enter that code.

    I have followed the instructions provided on the Adobe.com/go/getserial site several times.  I have created an Adobe account and have signed in.  I have found the redemption code in the box I bought at Staples or Best Buy (don't remember which or maybe it was at Apple).  I am never given a screen on which I can enter that code to get my serial number.  What am I doing wrong?

    John, let me explain.  I recently purchased Adobe Premier Elements from
    Staple or Best Buy.  When I tried to install it, I was told that I needed
    to go to an Adobe web site to get a serial number.  There was a piece of
    paper in the box that I had purchased that contained a redemption code.  As
    I went through the process on the Adobe site, I was told that I would be
    shown a screen on which I would list that redemption code.  Once I had
    entered that code, I would be given the serial number required to finish
    the installation of the Premier Elements code on my Mac desktop.  I went
    through the process several times and was never given a screen on which I
    could enter the redemption code so I am unable to complete the installation
    because I have no serial number.
    Please let me hear from you.  I spent over $120 for the code and will take
    it back to the retailer if I cannot finish the install.  This should not be
    this hard.
    Rusty Edmister
    On Sun, Jul 13, 2014 at 6:23 PM, John T Smith <[email protected]>

  • I bought adobe photoshop and i dont know how to find the serial number because the redemption code does not work what do i do

    i cant install the photo shop softwear because the redemption code doesn't work what do i do

    Please follow http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Regards
    Rajshree

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