Has anyone received an update on apple tv issue with HD movies and what they are doing about it

Whatever the rep told you, it is complete nonsense. There is clearly a problem at your end, the Apple TV 3 is capable of more than the Apple TV 2, and you clearly have the Apple TV 2 working perfectly. Since the Apple TV 2 is able to download from the Internet properly, then my suspicion would be your problem lies on your local network. Interference is a common problem on local networks.
Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

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Why is Apple so bad at providing customers with information on what the problem with email is and what they are doing to fix it?

Why is apple not providing information on what the problem withe email is and what they are doing to fix, along with a time frame for fixing the problem.

It was because the problem was major. If you do not know tech, you should know that a two day outage usually indicates some type of virus, hack, or a bad software load that they had to unravel. The common way to solve that is to rebuild servers and put back into service. That takes time.
Apple did not want to admit this problem. My guess at this stange was that they loaded new software that might be associated with the new IOS and it crashed. To reveal this would be to cast into doubt their future revenue.
Either way. Run do not walk away from Icloud products and services. Apple has demonstrated they can not be a business partner.

I have an iphone 5s and i just got the 7.0.4 update. Now i don't have the option to have a fingerprint scanner. Has anyone had this same problem? If so, why is that and what did you do about it?

I have an iphone 5s and i just got the 7.0.4 update. Now i don't have the option to have a fingerprint scanner. Has anyone had this same problem? If so, why is that and what did you do about it?

I have an iphone 5s and i just got the 7.0.4 update. Now i don't have the option to have a fingerprint scanner. Has anyone had this same problem? If so, why is that and what did you do about it?

ITunes recently decided my debit card's security code in invalid. But nothing is wrong with the code or my card. how do I fix this? Apple support doesn't have a clue what they are doing and will not call me to fix this.

My bank sent me a new Debit card because of some security issue. It has the same number as my previous card but new experation and new security code. It worked fine for months then all of a sudden Itunes decided the security code is invalid. Now I can't even update my phone.
For the last week I have been going back and forth over email with apple support to fix it, but they keep telling me the same fix that doesn't work and frankly they are the worst support group I have ever worked with. I can't even get anyone to answer a phone, its just back and forth by email everyday.

Debit card? Are you sure?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."

Just wondering what Apple's stand is on the issue with a flickering and a dark area appearing on imac 27"screen - forums seem to indicate this is not uncommon - and happens through normal use - so should be subject to repair (Sale of Goods Act - 6 years)

Just wondering what Apple's stand is on the issue with a flickering and a dark area appearing on imac 27"screen - forums seem to indicate this is not uncommon - and happens through normal use - so should be subject to repair (Sale of Goods Act - ie 6 year warranty)

We are just users like yourself. If Apple has stated publicly about the problems you mentioned, it will be listed on their website and/or in one of their Knowledge Base Articles.
I have a 27" & do not suffer from such a problem. You should keep in mind that these are technical support forums. Generally, the only people posting here are those with problems. The thousands/millions without problems don't ever come here.
Think of these forums as a hospital emergency room.

Why won't my apple tv sync with my new macbook pro, they are both on the same wifi signal

why won't my apple tv sync with my new macbook pro, they are both on the same wifi signal.

Not sure of what? In your second response you said the issue was with airplay. You were also having issues connecting laptop to computer, which points to a laptop connectivity issue. I simply asked if home sharing was an issue as well, since that will confirm the laptop as the cause. Your response that home sharing is on doesn't really help since that doesn't itself have a bearing on airplay nor does it answer the question in regards to if home sharing is working on Apple TV
If you have a further question you will need to be specific.

Has Anyone Received ICS Update for 7.7???

My 7.7 will not update OTA. Neither did the 7.7 on display at my local store. I have tried this numerous times with hard resets and both OTA and wi fi. My tablet is running 3.2 version FD01. One rumor on the web is that FD01 will never accept the update, but FD01b might.
I have been on numerous very long conversations with Samsung and Verizon on this issue. They both blame each other and neither admit responsibility for the OTA push. I tried to send the tablet to Samsung for reflash, but their repair rep said that they could not update the Verizon branded 7.7, the update could only be done OTA from Verizon.
Verizon says they have no control over the OTA update pushes.
I made contact with a Google rep who wrote:
"Thank you for contacting Google Play Support.
I understand your concern and frustration in trying to find more information about updates for your tablet. While this issue isn't supported by Google Play, hopefully I can clarify the update process. When an update to Android is released, it is received by the various manufacturers, carriers, and a few devices (such as the Nexus 7 and Nexus 4) receive OTA updates directly from our servers. Unfortunately, very few devices receive OTA updates directly from us here at Google. Instead, various manufacturers and carriers tend to take an Android update and modify it to their needs before releasing it to their respective devices. Since your device is a Verizon branded Samsung Galaxy tab 7.7, either Samsung or Verizon would ultimately be responsible for deciding whether or not the latest Android OS versions are pushed to your device."
So it looks to me like Verizon is the culprit even though their Tech support does not know it.
So, at this point, the question is: Has ANYONE received the OTA update from Verizon that worked, and if so, do you remember which 3.2 update you were running that accepted the push?
Thanks,
Harry

I should have been a bit more specific on which 7.7's I am referring to.
Specifically, has anyone with the Verizon branded SCH i815 model received the update? Or has anyone bought or received a refurb tablet from Verizon that had the ICS operating system already running?
It is clear that the other wi fi 7.7's that Samsung sells can be and have been updated by Samsung, but my conversation with Samsung indicated to me that they cannot or will not update the SCH i815 because it is a Verizon specific model.
What I am looking for here is info on the SCH i815 as to whether ANY of them are running ICS and how/where did that occur.
Thanks,
Harry

HT5957 I recently updated my iPnone 4 and iPad to the iOS7.0.2 and now if I try to send a message to anyone that has an iPhone it will try to send it as an iMessage and if they are not around a wifi connection it won't try to send it as a text, any sugges

I recently updated my iPhone 4 and my iPad to the iOS 7.0.2 and now I am having lots of trouble with messaging. I used to be able to send or receive iMessages from other people with iPhones. Or iPads on either of my devises and if the other user was not connected to a wifi connection it would automatically try to send the message as a text message. Now if I send a message to an iPhone user from my phone and they are not connected to wifi, the message just sits there in limbo, and doesn't notify my that it wasn't sent. I have to manually tap the message and request to send it as a text message, I also can no longer receive picture messages from android phones, and relies to my messages from iPhone users are going to my iPad and not to my phone. Help!!!!

Try the following:
Go to Settings > Messages > iMessages > disable
Go to Settings > General > Reset > Reset Network Settings
let it do it's thing and reset.
Then go to Settings > Messages > iMessages > enable
You'll then have to go back to your Wifi and re-enter your router credentials.

My iPad bought last year with ios7 starting crashing in many apps on updating with iOS 8 , I would like to know whether Apple is working on fixing bugs and when they are likely to come out with the solution?

My I pad originally with iOS 7 is crashing and slow in many apps , whether Apple is working on fixing the bugs?

Hi..
Try a reset ...
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset.

My camera icon has disappeared. I tried the pushing home button twice....have no idea what they are talking about....that didn't do anything.

Camera icon has disappeared. Help please.

Depending on what iOS version you have, the camera button can be accessed from the lock screen, or from within the home screen. If the phone is locked, tap the home button once and you should see the Slide to Unlock and to the right of that, the camera button. That button is designed to be slid upwards to access the camera.
If you go to the home screen, find the camera app icon and tap on that, the camera should open. The camera could be in one of the folders you have on any of your home screens. If you still cannot find it, go to Settings>General>Reset>Reset Home Screen Layout. That should bring it back.

I'm now waiting for 3rd person on the chat support. Is there anyone who knows what they are doing that can help me with a reinstall Please?

Is there anyone out there that can help me? Chat support hasn't a clue!!

I have finally got it working sort of but seems different and don't seem to have all the options I had before. I'm just going to live with it for now, thank you. After dealing with absolute idiots on the support chat who just transferred me to one person after another then left me waiting I can say I will never buy another Adobe product!
Sent from my iPhone

Has iOS 6.1.3 fixed speaker / sounds issue with iphone 4 and 4s?

updating to iOS 6.1.1 or 6.1.2 cause external speaker not working on iphone 4 and iphone 4s.

Hi there,
I'm writing from Switzerland.
I got the same issue since iOS 6.1.1 or 6.1.2 and expected improvement with iOS 6.1.3...but I still have the same problem.
Additionnaly I can no more listen to music when I plug my Iphone 4s on a dock station of logitech speaker.
Before iOS 6.1.1 all worked well.
Just to know, do you use the itubes apps?

Does anyone know why I am having formatting issues with my tablet and phone sites? I only have the desktop layout. There are banners and footers not reaching the edge of the screen.

I only have the desktop layout. As I was having such problems with the tablet and phone layouts. However there are banners and footers not reaching the edge of the screen. This is only a problem when accessing the site via a phone or tablet.
the site is www.excellententertainment.biz
Cheers
Hughie

Do a Select all on your pages (Most likely a master page if it effects all pages) and you will likely find an empty element or element that extends past the design edges in your desktop design.

Is there ANYONE in BT who knows what they are talk...

I switched from Virgin to BT joining BT on 02/11/2013, on that day I phoned up and spoke to a representative about keeping my old number. I was told this is no problem and it will automaticaly be done. Few days went by and I had no confirmation, I have now possibly been speaking to 30 different representatives, who all told me a different story, one told me that it is categoricaly in no way possible to keep a Virgin number on BT lines, I spoke to Virgin who is still keeping the number open for BT to port but they have had no communication from BT regarding this, I have spoken to Managers, Supervisors from Scotland to Manila, then finaly the email came we are changing your number to (the number I requested to keep from Virgin) with a follow up email to say "Where all done" Brilliant I thought, I rang my old Virgin Nmber only to find it is not ringing on my BT line, so I checked on MyBT, to find that BT successfully changed my number to a number which I did not request, who knows where they sucked that number from. So back to the rigmaral toing and froing, I think I must have spent at least 60 hours of my time to try and find someone who can help me to date I have not received any calls from a manager who I can discuss this farse!
So on 28/11/2013 the engineers came to install, he was digusted when I explained the whole story and told me this should have been done prior to instalation. So more hours spent in trying to get someone who know what they are talking about, emails, chats and calls, but nothing. Then last night finaly someone who was prepared to take some action and get this sorted great I thought now it will be done, BUT NO!!!!! tonight I get a call saying that I can not keep the number because it is at a different exchange, keeping in mind that Brierly Hill who my BT number is with is in Stourbridge and this is where I live and have been for the past 8 years, so I can not keep a number that is in the same house, the person kept telling me that this ca not be given to me at my new address and the more I explained I have not moved house and that Brierly Hill is in Stourbridge my line is an 01384 area code and the number I want is 01384, so I asked him to renumber me to a BT number in the Stourbridge exchange so that my Virgin number can be ported but this was obviously not in his grasp, I just can not believe that Virgin has been more helpful about this and that BT believes themselves to be so big that a simple request and these are the only words "I would like to keep my Virgin Number 01384 xxxxx" How can such a simple request turn into such a horible mess, so if there is actualy anyone who knows what they are talking about could they please contact me, surely I am not the only person to switch from Virgin to BT requesting to keep their number, I just wish I could afford the £600.00 I was toldI will have to pay if I cancelled my account immediately, well I guess 18 Months is not that long, then I will be free from the most ignorant organisation I have ever had the displeasure to have dealt with and I will post this on every forum I can find to warn off people who are thinking of joining BT, Virgin Sucks but be assured BT is multitudes worse!!!!!

So I was told last night that the "Special Cases Team" will be contacting me today, have they HECK NO!!!! does a team like that actually exist? My guess is probably not! So I will try and forget about it for tonight and then tomorrow I will try and contact someone in this mysterious department, the one that deals with such complex issues as "I am moving from Virgin Media, I would like to keep my Number" This is such a complex request that it take a "Special Cases Team", well that is if it actually exists, to deal with such a case. So I now understand that my Virgin Number exists in the Stourbridge Telephone Exchange, so my question to BT Management is why allocate me a number from the Brierly Hill Exchange, when it quite a simple check, there are several websites that will tell you what exchange your number originates from, and when I asked this simple request to keep my number. I was told that BT can not give me that number at the Stourbridge Exchange because of my address, so my question is how on earth can Virgin allocate me a number at the Stourbridge exchange for the same address where I lived for the past 8 years? Well I am getting tired of this situation, but I will not give up until this is resolved, so let us see how long BT will leave me with a perfectly useless phoneline and how many more important appointments I will miss because, even I am not sure what number I have now, afterall BT has only been notified on 02/11/2013, not bad handling of a simple request he, and to date not one customer relations member of staff could be bothered to contact me, never mind a manager, mind you do those actually exist or are they working on how to cause most headaches for new customers and ensure that they cancel their contract at the soonest possible date!

I entered new fields in a form that was created last year to update it. However, now when I view the responses, they are listed as Column 1, Column 5, etc. It doesn't show a label for the actual field when I view the responses. Can you please help?

I entered new fields in a form that was created last year to update it. However, now when I view the responses, the headings are listed as Column 1, Column 5, etc. rather than the name of the heading. Can you please help?

Hi Mike,
CRSE is an OEM Product and for use with a custom application they have written. Unfortunately we don't their reports or how they are connecting, it would appear they were originally built off a SQL and then set to a Dataset in the app or they could be adding the data source at runtime. Lots of variations and without access to the source code to see what they are doing not much we can help you with.
You need to contact the OEM Partner for help in resolving this and find out what you can and need to do to update your SP and work with their canned reports,
Thank you
Don

Has anyone received an update on apple tv issue with HD movies and what they are doing about it

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