Has anyone seen the Search progress bar fail to update as the search is processed?
I recently upgraded from RH9 to RH10 (10.0.1.292). I applied all of the maintenance for RH10 listed on William van Weelden's site and generated WebHelp output. When viewing the output on the server through a browser, I occasionally see a delay in producing the search results list, but the Search progress bar never moves from Searching 0% while the search is executing and finally the search results list is displayed. Has anyone else experienced this?
P.S. This may be irrelevant to this issue, but I can use the same search arguments at different times throughout the day and get the same results list of 700+ topics in 2 seconds or in some cases two minutes. I have attributed the difference in elapsed time to server workload or network resources. Could it be problem with a script file?
Message was edited by: SHERYL JORNA
I just saw a thread that described this problem, https://forums.adobe.com/message/4887676#4887676, but am surprised Adobe has not officially rolled out the fix. @PeterGrainge can you still provide the fix?
See my answer to your other post about this problem.
RoboHelp10 Search Progress Bar
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge
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I open iTunes, and it attempts to connect to the iTunes store (presumably to update the Cloud). When it does this, it remains on the dashed progress bar. While attempting to connect, it will also freeze any other Internet applications, specifically any pages open in my browser (Chrome). I'm not sure why this is, I haven't seen anything on that subject. However, if I click the (x) next to the progress bar to tell it to stop, it will do so and I can listen with ease. Now, I'd actually like to use the iTunes Store, but whenever I do, it never gets anywhere. I get the dashed progress bar, which on occassion will move on to the solid progress bar, but it will completely freeze from there. I have tried doing the winsock reset, looking for conflicting programs with LSP, reinstalling, updating, none work. After running the network connectivity diagnostics, iTunes determines that everything is good except that a secure link to the iTues store failed. This led me to believe that there was a firewall of sorts that was blocking it. After adding iTunes to the list of exceptions to Windows Firewall, the same results were thrown back at me. I do not have any other programs that would block it (that I know of).
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Windows 7 Pro, HP ProBook 4545sHi there,
So it's sounds like you've already tried a majority of the main troubleshooting steps, but I would still recommend taking a look at some of the published troubleshooting found in the articles below.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Note: These next articles are linked to in the article above, but I wanted to point them out specifically.
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
iTunes: Advanced iTunes Store troubleshooting
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