Has anyone used the HP Service Center / Manager Connector

I am interested to know if anyone has used the OEM connector for either of the HP Service Desks
Ideally I would like to find a reference to understand it stability etc........
Thanks

You should still be able to efile 2013 which will expedite the posting of your returns as well.The TPA can be helpful but you have to stay on top of them......the case advocate assigned to your case.  They can be a bit slow on the uptake.the main thing is gettng them prepared and filed......and then the IRS to process and post them (which efile is much faster).If you mail them in....it will take weeks for them to process and post becuase they are a previous year return.....but not as bad as years prior to 2013. Older year returns just take the IRS longer to process..... 

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