Has apple discontined with live chat for help ?
I used to be able to go online and chat to someone in live chat . has this been discontinued or is it that i just can't find it ?
Thank's
You cannot contact Apple support by e-mail or via chat.
You have to contact AppleCare by telephone.
If there is an Apple store nearby, visit the genius bar.
Similar Messages
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Help- how do i get in contact with Apple via mail or chat for support?
Help- how do i get in contact with Apple via mail or chat for support
This is ridiculous, why can I not get in contact with Apple by email or chat with their support team?? How to do, please help.You cannot contact Apple support by e-mail or via chat.
You have to contact AppleCare by telephone.
If there is an Apple store nearby, visit the genius bar. -
Has Verizon completely eliminated "Live Chat" ?
Hi JPCaper105!
I'm so sorry you're experiencing problems reaching a Live Chat representative! No, we have not eliminated this option. We still offer support and sales support through live chat. However, the "Chat" button option will only appear when there's an available chat representative. Here's a link to our Sales Chat Support Team: http://vz.to/10zPq7g. If you're unsuccessful with reaching someone via Chat, you can always reach out to our Sales Team via phone at (Toll Free) 800-256-4646 and 800-526-3178 for Business Sales. Thanks, and we look forward to serving your wireless needs!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport -
What happened to the 24/7 live chat for mobile me? I need help right now. Too complex for this. Crime involved., What happened to the 24/7 live chat for mobile me? I need help right now. Too complex for this. Crime involved.
Hi Tmswrite,
Here is what you want to do to protect yourself and your device:
Find My iPhone Basics - Apple Support
iCloud: Find My iPhone overview
Here's some information on how the Activation Lock protects you:
Find My iPhone Activation Lock in iOS 7
Sorry for your troubles. Hope it turns out OK for you!
GB -
I have a Maxtor 3200 which has stopped communicating with my iMac for no reason can you help i'am running the latest system
I have never seen this before. Try using these installers
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers) -
OS10.6.8, Firefox 24.0
The new Yahoo mail shows no graphics using Firefox 24.0 - just identical rectangles where new icons should be.\. However, the new Yahoo mail displays correctly in Safari and Chrome. I believe this has to to with the settings for Javascript. Those settings aren.t easy to access in the most recent Firefox 24.0 version. Help me, please.The settings for Javascript are either on or off, Fireefox 24 doesn't give you a option to turn off Javascript, unless you installed something like NoScript extension (or some other Javascipt blocking add-on)
If NoScript, then you need to use the View > Toolbars > Customize and drag the NoScript "Temp Allow All" button to the toolbar area to enable all enabled scripts (including Javascript) on that web page.
Under the Firefox Help menu is a option to restart with add-ons disabled to see if something you might have installed is causing your problem.
Reinstall Firefox or create another user account and run Firefox there to try to localize your issue.
I'm having no problem here on 10.6.8 in Firefox, Chrome or Safari, Yahoo Mail works perfectly. -
I'm trying to place an order for 3 iPhoto Albums, but the system won't take the billing address. I'm in Costa Rica and will send the albums to an address in Miami. Can't find any support live chat for billing issues.
You need to use a credit card with a billing address in the same country as the delivery address. Since there's no Apple Print Store for Costa Rica I assume you're using the United States print store. Therefore you'll need a credit card with a billing address in the US.
OT -
I have been a loyal customer for years and have a hot spot because internet options are very limited in our rural area. I have stayed with 10G since the beginning. Most months I don't use the 10G. Verizon has no problem with me paying for Data I don't use. This month my daughter comes home from College and she accidentally uses 24G.....14 over get blind sided with $140.00 in overages. I called Verizon today......stopped in to the store today......My neighbor told me they waved charges for her one time. Lots of charges.....But I'm am getting no help. Not even an offer of a payment plan to help me out. I went back just 6 months and I have over paid for 19G.....Seems like they would like to help out their loyal customers!!!! Does anybody have any suggestions on how to deal with them? We are not wealthy....or I would just pay this and walk away......
There is a big misconception in what customers believe a cell carrier is obligated to do.
You pay a set price to use up to that amount of xx data. It makes no difference if you use it to the paid limit or way under. Its like peace of mind when you don't have to worry about a data counter.
Your daughter used the data, your plan is quite clear of what overage charges are. Why should or would Verizon wireless just forgive the charges because you are a customer? Your daughter used the data, get the money from her. That is the responsible thing to do.
There is no "I have been a loyal customer so please remove the $120, or $250, or $2,000.00 since I did not mean to use it"
Your electric company, or gas company or any other company does not remove valid charges. Why should Verizon wireless?
Just pay the invoice and don't think you are being mistreated because Verizon is a business and not a charity.
Good Luck -
Lync Live Chat Support Help-desk
Hi All,<o:p></o:p>
Need a confirmation, Lync can work with Live Chat help-desk.<o:p></o:p>
Explanation -
I am planning to provide live support to end user, they can directly get help from Help-desk team <o:p></o:p>
And if executives are busy then user should be in waiting, once any executive get free then be waited user should chat with him.<o:p></o:p>
Any help would be greatly appreciated.Use Chat Room in Lync
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Whenever you see a helpful reply, click on Vote As Helpful & click on Mark As Answer if a post answers your question. -
Cannot reach live chat for a Photosmart 7520 connection issue
I am trying to reach live chat for a connection issue which I dealt with last week with my Photosmart 7520. I have case number and my printer is under warrenty.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here. -
while using sometimes my iphone 5stops working and shows the apple logo with white background for 5 seconds and in short time it returns to home screen.please solve it
Hi there bencong111,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
-Griff W. -
Hi. I have shared an Apple ID with my children for some time. As they are getting older they do not wnat me seeing all their messages, photos etc so want their own accounts. How can they access their purchased music and apps on the new account please?
Yes.
On their iOS devices, under Settings>iTunes & App Store, they should use your Apple ID. When they log into iCloud, iMessage and Facetime, they should use their personal Apple IDs. -
Why has Apple decided that online orders for Macbook Air display and speak VO when first opened from the box? I"m guessing 1%or 2 % of your customers know what it is or want it.
You are not talking to Apple, we are just users like you. Only Apple knows that answer.
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I'm having trouble with Apple Id. How can I talk to a live person for help?
Automated Apple Support cannot help with my Apple ID and password problem. How can I talk with a live person to help me?
If you are having problem with your password then you can contact Support in your country and see if they can help.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html -
I cannot install the latest version of iTunes as it instructed me to uninstall the version I had, which I did, but the "Apple mobile device support" will not uninstall. This has left me with no iTunes and the new version will not install until I can uninstall all the old components. Help please
You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunesSetup.exe installer, unpack the installer into its components using 7-Zip then try installing AppleApplicationSupport again. It may still fail to install but you may get more useful error messages as to why not.
tt2
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