Has Apple said anything about a problem with FaceTime calls failing?
I have tried FaceTime on three different devices, called four different people and every calls fails. Tried the calls on wifi as well as AT&T data...nothing works!!! My kids want to FaceTime with their grandparents...help!!!
robdrage wrote:
i have tested several of my devices as follows
ios 6.1 to ios 6.1 works
ios 6.1 to ios 7.1 works
ios 7.0.6 to ios 6.1 works
ios 7.0.6 to ios 7.1 works
and all work both directions.
Try logging out on both devices and logging back in
It's most likely not a worldwide or even country problem. Apple, like all big companies will host they're services on multiple servers.
Similar Messages
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Has Apple said anything about the yellow screen issue?
Because I just walked into an AT&T store for something and I looked at two demo units, both at the same brightness and settings, identical everything (3GS 16gb black), and one was yellow as ****, and one was pure white. Mine, unfortunately, is yellow.
The salesman also thought it was weird and said that if Apple would exchange it, I should do it. But since this would be a defect, I technically have the whole year, right?
Thanks in advance.I've been following this topic a bit since I got my 3GS 32gb right on the release date through AT&T pre-order.
I never thought anything about the color temp of my screen when I got it. I thought it looked just fine. I pulled out my old 1st gen iPhone and powered it up to compare the color temp of the two screens. Sure enough, my new 3GS had a definite warmer tone. But it was OK. White is white if you're only looking at one screen. In fact, I think the warmer tone looks better, I guess.
The other day I stopped in to my local Apple Store to pick up an accessory. After I finished I remembered to compare my 3GS with a 3GS on display. Sure enough, every 3GS on display had the bluer looking cast as opposed to my 3GS's yellow cast.
I got the attention of a salesman, resplendent in his orange t-shirt. He came over and I showed him what I was about to get at. The difference in color temp between their display and my phone. He played dumb and that really ****** me off. He acted as if he had never heard anything about varying color temps on the screens. He said "Oh...do you mind waiting a few minutes and is it OK if I take your phone to someone out back?". "Sure, go ahead" I replied. So off he went with my phone.
He reappeared a few minutes later claiming that he asked the manager about this and the manager compared his own phone with mine and that the MANAGER'S phone was even warmer than mine. I already knew that there was no chance I was going to get my phone replaced. I did'nt even really want it replaced, but I was being treated like a dummy by this guy and his manager. I then said to him "Well, in that case, Apple's quality control really *****. It's like saying that the factory that produced your orange t-shirt can't get the color straight from your t-shirt to that guy's t-shirt over there" as I pointed to another salesman a few feet away. The other salesman looked at me and smiled. He knew where I was coming from but of course couldn't get involved. My salesman replied, "Well the iPhone is made in different factories and there are also differences in the glass from factory to factory. I can set up an appointment at the Genius Bar for you if you like." Like that would do any good. There's no color temp setting on the phone. What good would that do?
I knew the whole thing was pointless and it didn't really matter. Granted, it may have been cool to have a replacement with the bluer tone, but it was no big deal.
What ticked me off the most was that I was treated like an idiot. The salesman wouldn't even acknowledge the issue. As if Apple had communicated to the staff not to acknowledge any problem issue with the iPhone.
OK....it's a mass produced cell phone...made in China at that. So I guess QC is going to be pretty bad in areas like this. I'm just very suprised that Apple would be like that. It's one of the reasons I switched from PC's to Mac many years ago. I thought Apple cared a bit more about their clientel.
So please Mr. Jobs and crew. Don't treat me like an idiot. -
I see all the comments about Iphone 5 battery drain. Has Apple said anything?
What has Apple said about this issue?
Try this blog. There is some good information provided by a former Apple employee.
http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain -
Has Apple fixed 802.1x security problems with new apps?
Previous versions of the software are unable to connect to many wi-fi networks due to poor support for enterprise security standards. This means that it is impossible to connect to many corporate or university networks. It also means that I cannot connect in the Air Canada lounges with the DataValet service that I normally use. It makes little sense to buy these apps when the underlying wi-fi service is so crippled.
Does anyone know if 802.1x is properly supported now?Either there's a [secret in 1.1.3 that no one knows about except you|http://digg.com/apple/No802_1x_in_iPhone_patch_1_1_3_Where_is_the_loveApple], or you're confusing [802.1x|http://en.wikipedia.org/wiki/802.1x] and [802.11|http://en.wikipedia.org/wiki/802.11].
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Is this the most up to date article on up-dating the iPhone OS - is there anything about the problems relating to the up-date to OS 6 - my G3 no longer works and Apple seems to have gone to ground. No Genius bar appointments available for a week!
iOS 7 devices need iTunes 11.1 or newer to sync. Depending upon your computer and the OS it is running, you may not be able to upgrade to iTunes 11.1 based on the requirements for iTunes 11.1. What computer and OS are you running your iTunes on? From the iTunes download pages I see the requiorements are:
Macintosh System Requirements
Mac computer with an Intel Core processor
OS X version 10.6.8 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store -
Everytime I try to start FaceTime it says: "There has occured a problem with FaceTime. You have to stop FaceTime and start it again" What can I do about this?
Same problem as well as the network failure. Apple Care was suggesting a full reinstall and I declined. I thought it worked once but I can't be sure ... it might have been Skype which works perfectly.
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Only one of my earbuds on my bose headphones works with my ipad, iphone and macbook- if I hold them there the right earbud will work, but for the life of me, I can't get them to both work. Why is this? And is Apple doing anything about this? While Apple's headphones have (finally) admittedly gotten better of late, I still prefer the much more comfortable headphones & sound quality that Bose makes and that I spent the money for.
Bose Product Support
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I have Lookout 6.5 running with Windows 7, the process has been running for about 2 months with no problems, but today the Citadel stopped working!
How could this have happened and what can I do to get it running again?Didnt realize there was a response, late getting back to you.
Save your process files outside of the NI progam directory (you should have external backups already right ). THey should not be deleted.
Any customizations to the lookout.ini and lookout.sec file may be lost.
Mike
Forshock - Consult.Develop.Solve. -
Has Apple done anything to address the issue of Mountain Lion's inability to support Epson printers? I have a Stylus Photo RX620 that now is useless. I am not a computer geek so would rather not try to do an uninstall of Mt. Lion and go back to S.Leopard
Have you tried to open System Preferences, then Print & Scan and then try to Add + a printer?
I have an Epson RX580 and am using OS X 10.8.2 and it is working as a (Bonjour) printer. My Epson RX580 is plugged into my AirPort Extreme and I can print over my wireless network to the RX580. However, I do not see any Scan options with this setup.
Anyone know anything about getting the scanning portion of the RX580 to work over the network like the printing function does with my Airport Extreme? Or can I not "share" a scanner over the USB port on the Airport Extreme? I know, kind on topic/off topic - but I think it fits under OS questions better.
Thanks for your advice!
Randy
image added by: randynchicago -
I have spent hours with apple care about this problem with wifi connectivity. According to all the posts I'm not alone. I love my new IMAC
but i'll be glad to go back to my PC just so I can get my email without all the headaches. It seems that Apple has lost interest in
the IMAC and all of the problems associated with the new OS.Keep in mind that ASC is where people go to get help, so yes, you are seeing reports of people who are having WiFi connection issues. But while it might seem like there are lots of people having trouble, given the sheer number of iMacs in use, it is a very small number. Also keep in mind that WiFi isn't totally under Apple's control. There are dozens of WiFi routers. Even worse, the manufacturers of WiFi routers often release firmware upgrades to fix flaws without ever informing the consumer. And just to add to the confusion, while WiFi 801.2 n routers have been sold for several years, for most of that time there was no agreed upon standard!
So if you'd like help, first, what router do you have and have you checked the vendor site to see that it has the latest firmware? -
My iphone 4 was crushed on the road. Bought a 4 replacement tried to restore it in itunes to get my contact info and it said there was a problem with my phone and I should contact apple store. What does that mean please?
Is the replacement exactly the same as the original ie same memory size & same version? If so it may require updating the OS software before trying to restore your stuff from the backup.
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I cant connect with my imessage and facetime in my iphone; i already upload de i os 7.02 but the message still have it; it said that they have problem with the network; i reset the network and doesnt work
Hello, Toro Silva.
Thank you for visiting Apple Support Communities.
The steps in the section labeled Unable to activate FaceTime or iMessage with phone number and Apple ID after waiting 24 hours (iPhone only) of the article below, should help resolve the issue. Make sure to create a current backup prior to processing these steps.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Cheers,
Jason H -
Has anyone heard definitely that Apple has stopped supporting anything but IOS 7 for FaceTime?
Has anyone heard definitely that Apple has stopped supporting anything but IOS 7 for FaceTime?
No such announcement has been made.
From the various posts on the forums, it seems users on various devices and versions of iOS are having issues, even those with iOS 7.
~Lyssa -
HT1338 what about the problems with the trojan virus is that a problem for my mac as well?
What about the problems with the Trojan virus will this be a problem also for me using Mac
What Trojan?
If you're referring to the DNS Changer Trojan, it's highly unlikely you're affected. The actual distribution of the trojan was stopped several years ago and the perpertrators jailed.
The FBI has been maintaining the servers used by the trojan for the last 5 years in order to give affected systems time to be purged. They will finally shut them down on Monday.
Ensure that your router and the Mac's network settings are set for the DNS addresses of your ISP, or if you're not sure what they should be, change them to Open DNS using the IP addresses;
208.67.222.222
208.67.220.220 -
Please help.... cannot get into the ITUNES account. It says unknown error has occured. Is there a problem with ITunes?
Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.
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