Has FaceTime wiped out your address book?

Two weeks ago in Malta I was using FaceTime without a problem when suddenly it cut out. my contacts/address book was wiped out. Not sure which happened first or both the same time.
As I use MobileMe everything was restored from the cloud after a few minutes. Back home I had no trouble with MobileMe.
I thought it was chance but today I used MobileMe again, this time in Tunisia and the same thing happened again. I had been about to go out but had to wait with an Internet connection to re sync with the cloud which was very annoying.
anyone know why this happens away from home and any idea how to stop this happening again?

Ok, I found a clue at Message « Refreshing contact groups and calendar information... » in the forum and finally resolved the problem. See the thread for the solution. The clue was to "reset sync data". See details for how to do this and how to deal with the "grayed out" button.

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Palm Treo 650 Sync wiped out my address book--HELP!!

Got a replacement Treo 650; went to do my first hard sync. Not only did calendar not port over, but it completely wiped out my entire address book (except for two records created yesterday). Freaked out!! All my iSync settings are the same as previous and have always worked. What to do? Thankfully I still have my old Treo 650 with address book intact, but no one seems able to tell me how to reverse port that address book to my MacBook Pro.
Pul-eeze someone help me!

This was likely caused by introducing an 'empty' Treo into your synchronization framework with the same HotSync name and without having reset the framework before doing so. The framework properly recognized the new devices as the old—but now empty—device, and removed all of the records from iCal and the Address Book as it should have.
Simply backing up both databases using the built in facility to do so, or assigning a new HotSync name to the replacement device would have either allowed you to immediately recover from this unforeseen consequence, or to have avoided it entirely.
Before you do anything else, you should read this document so that you understand how the synchronization framework operates.
Then, reset the framework by launching iSync, opening the Preferences… pane, and pressing the Reset Sync History… button. This will leave your sync clients registered and your data—such as it is at this point—intact, and set the truth database to appear as if you have never synchronized at all. When you attach your identically named original device, be sure that you choose to Merge data with your computer and not to Replace the data on it.
Once you have merged the data, open iCal and the Address Book and make any changes that you wish to to your data, then pause to back each database up using the built-in option in each application to do so. Synchronize once again, and you changes will not only have been backed up, but distributed across your synchronization pool.

!!! isync just wiped out my address book!!!

I was working on my address book and suddenly it was completely deleted except for my email address and the Apple computer. I went online to find the my .mac address book and I found it was also empty. I went to my office computer to restore the .mac account with iSync. After some time iSync asked me if I wanted to delete all 788 files on my computer! But it did want to add those two files! I declined of course. What is strange is that it should have added all those 788 files back to .mac. What gives? Any clues!!!
Grant
Message was edited by: Grant Cramer1

Ok, I found a clue at Message « Refreshing contact groups and calendar information... » in the forum and finally resolved the problem. See the thread for the solution. The clue was to "reset sync data". See details for how to do this and how to deal with the "grayed out" button.

Iphone4 would not restore Error -50. I have tried to restore and it restored it to the point that it created after 5.0 was installed. How can I get it an older restore point from my backups and restore it on another computer? The phone has been wiped out.

Iphone would not restore---- Error -50. I have tried to restore, and it restored it to the new point that it created after 5.0 was installed. How can I get it an older restore point from my backups and restore it on another computer? The phone has been wiped out. I can see earlier backups in my C:\Documents and Settings\user\Application Data\Apple Computer\MobileSync\Backup folder. There are four subfolders in this address. I need my contacts, photos, and messages back. I know this is a common error but I can not figure it out. I have ran the other troublshoot items in the error steps for 13 and 14 like apple says. Is there a way to call apple and get a step by step of how to restore from another restore point? Does anybody have a solution????

It tells you to go to Error 13 and 14 if you receive error (-50).
Here is what I have tried...
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting. I have moved it around to different ports.
Put a USB 2.0 hub between the device and the computer. Didn't change anything.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts. Removed all virus protection and firewall.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.Used the Microsoft fix it.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online. Doesn't matter.
Try to restore from another known-good computer and network. I do not know how to do this or how to find the correct/full/complete restore point. There should be more information for this.

What to do when your address book disapears. For Blackberry Pearl.

I went nuts when this happened to me. Not that I didn't have a back-up, you should ALWAYS have a
back-up of all your info. I knew that all my contact info was still there, because when someone called or
when I called someone on my address book, all their information still came up on my phone. So I knew it
was all there, but when I went to the address book itself, there was nothing there, and it simply said there
were no contacts. I even added a new one, and that was not showing up in the address book either. VERY
frustrating. So I called My service provider and begged for help. Being a new black berry user, I didn't
know squat about what to do, and I couldn't find anything online that helped me to fix this problem. So, if
this happens to you, (which I am told it happens to people a lot), Here's what you do to fix it....
First you make sure you have a back-up copy of all your backberry info using your blackberry desk top
program. after that, make sure that you blackberry is disconnected from your computer. Then go to the
options on your main menu, click the trackball. Then go to the Security Options menu, click the trackball.
Select General Settings, click the trackball. Now press the balackberry menu key on the left of the
trackball. Select Wipe handheld, click the trackball. Ok, I know thes sounds a little scarry, but trust me it
will all be ok. Once it resets everything your pnone wont work and it is going to look like all your info is
gone, but that's ok. Now go through the setup wizard like you did when you first got your blackberry to set
it all up. you don't have to add in all your info or setup all your emails, you can re-enter all your info later,
and the emails will automatically be re-setup when we are all done. Now To get all your stuff back on the
phone, connect the blackberry up to your computer, and go to your blackberry desk top program. In the
desk top program, go to back-up and restore and restore your most recent back-up. Now click the
blackberry menu on the left of the trackball, select register now, click the trackball. Go to the options
menu, click the trackball. Go to advanced options, click the trackball. look on the next menu for Host
Routing Table, click the trackball. Now with your blackberry dial *228 and select option (1), to get your
phone in service again. Now go online and go to: (http://www.blackberry.com/go/vzw), make sure you
have your blackberry.com password and user name and your blackberry pin number. If the user name and
password you have do not work, than unfortunately you'll have to call your service provider to help you
with that. For Verizon, the number to call is: 1-800-922-0204. It's best if you do not call them from your
blackberry. Now what you want to make sure is that you have all your email passwords etc. Now from
here, you can either have your service provider send to your phone the Service Books, or you can just get
the info for the website I gave so that you can log onto it and send the Service Books to your blackberry
on your own. If you have your service provider help you, this is where you'll need your email passwords,
because before you send the Service Books to your blackberry you'll need to revalidate all your emails
accounts by clicking on the red symbol on the left, and it will ask for your passwords and take care of all
the rest. Once you have all your email accounts re-validated, then you can send the Service books to your
blackberry. You'll see the link on the left upper menu of the page that says Service Books, click on it and
wahlah. Now give it about 15 seconds or so. go to your black berry. Turn it off, and back on again.
Now turn your blackberry off and on again. When it comes back on follow all the menu promptings etc.,
and bingo you got your address book back.

Welcme to the Frums!
Sometimes when the address books disappear, a filter has gotten turned on.
Go to address book>> menu >>> filters >>> and make sure nothing is checked in either box.
Nurse-Berry
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SMS - Sending to numbers not in your address book and inserting smiley faces

Hi
I'm new to the world of Blackberry and sorry if this has been posted elsewhere - I've trawled through and can't find anything similiar.
When composing SMS messages, I can only send to those people who are in my address book as the address book automatically opens when you select compose SMS.
Obviously there are times when you need to text to numbers not in your address book so how do you do it?
So far the only solution I have got is to add numbers to my address book and then delete them. Surely there must be a way you can just enter the number manually when you need to?
Secondly is there a shortcut on the Blackberry Pearl to insert smiley faces in SMS messages without entering :-) manually?
Thanks for your help
Trish
I love my Blackberry

You right. I misread. Hitting the SYM key is only for messenger, not for SMS. I didn't anyway to insert emoticons into an SMS message
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

All data in iTunes, iPhoto, Mail, iCal, iMovie, etc has been wiped out.

All of the pictures, music, emails, etc has been wiped out in all of our applications. The only thing that wasn't wiped out was our documents. When you click on the applications it goes to what it looks like when you are first setting up your computer. After that, everything is gone. The only thing different we have done with our computer was update Safari. Any idea what happened?

Bee may be onto something. Losing the home folder has been known to happen spontaneously. These are directions if this has been done deliberately, but which you might want to use to troubleshoot your situation. It may be worth a try.
http://www.thexlab.com/faqs/renamehomerecovery.html

My email account has been hacked and my address book has been used to send unsolicitated emails to all my contacts, how can I stop this activity

My email account has been hacked and my address book has been used to send unsolicitated emails to all my contacts.

First of all
Run windows in safe mode (with network) and change your password on your email account.
Then
run several anti-malware programs (there are many free ones, but not all are trustworthy)
Malwarebyte >> http://www.malwarebytes.org/mbam.php
Microsoft Safety Scanner >> http://www.microsoft.com/security/scanner/en-us/default.aspx
Windows Defender >> http://windows.microsoft.com/en-us/windows/using-defender
Spybot >> http://www.safer-networking.org/en/index.html
Kasperky >> http://www.kaspersky.com/security-scan
Rootkit scanner TDSS-Killer >> http://support.kaspersky.com/5350
And when all is clean, change password for your email account again.

Find email addresses that are not in your address book

When you start typing an email, addresses popup that you have typed before, some are not in your address book so where do they live?

In Mail, you can go to the Window menu and choose Previous Recipients. This is a list of email addresses to which you have sent messages. It is separate from your contact list in Address Book.

Can I retrive data that has been wiped out because I forgot my password?

Can I retrive data that has been wiped out because I forgot my password? I tried my password 10 times and forgot it and it wiped everything out when I finally remembered my password and logged in. Is there a way to retrieve the data?

Sorry, but password to what? Where is this "data" you wish to recover?

I cannot import my address book from outlook express to my I pad, have tried the I tunes route but it still has not appeared. My address book from my mobile has appeared though.

New I pad

You have the Windows Contacts address book selected under the Info tab for your iPad sync preferences with iTunes?
If so, any error message provided when syncing?
The only way your address book from your mobile appeared is if you are syncing contacts over the air with an email account on your mobile that supports this and accessing the email account on your iPad.

HT4489 how do you move your address book to icloud contacts?

how do you move your address book to icloud contacts?

In Address book on Mac - right click on the group you want to export.
Select Export Vcard
log in to iCloud and select contacts.
Select group you want to import them into
Bottom left click on the gearbox icon
Select import Vcard
Select same location you exported from the Mac
Mine populated in about a minute
Hope this helps.

How do you take your address book from your phone to your computer

how do you take your address book from your phone to your computer

Have you ever synced your iPhone with your Mac?
If so, there are various tabs for your iPhone sync preferences with iTunes for transferring your selected music, podcasts, photos, movies, tv shows, etc.
Under the Info tab for your iPhone sync preferences with iTunes is where you select syncing contacts direct with the Address Book on your Mac.
If the Address Book on your Mac is empty, follow the instructions included with my previous post.

How to recover I photos from hard drive? I was told by Apple tech to reinstall my MAC OS X Install DVD, after doing so all of my data has been wiped out.

I had an issue with my Mac and called Apple the tech told me to reinstall my MAC OS X Install DVD. I specifically asked if I needed to do a back up before doing so, I was told that it would not be necessary none of my data would be lost. After installation everything was wiped out. I am most concerned about retrieving my I photos. Any suggestions would be greatly appreciated.
Thank you.

You did not do a reinstall but rather an Erase and Install. If you don't have a backup, which you should have already had, then you need to see the following:
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as MAC Data Recovery, Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads. Recovery software usually provide trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service which is very expensive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.

My memory has been wiped out help??????

I forgot my password I typed it in three times wrong and then a few minutes after that by itself all the memory had been wiped out. The problem was I needed my contacts and I had very very valuble photos on there that I can't have back now I also bought stacks of ring tones and now they are gone too so I wasted money. Please can anyone tell me how to get my memory back??? That would really help.

Hi and Welcome to the Community!
BBs are secure devices. When a device lock password is assigned, the user then plays a key role in that security. Forgetting your password means you failed in your role...and the BB dutifully assumed it was no longer in your hands and wiped itself clean. This is exactly as it is supposed to be...it's called WAD -- Working As Designed.
The only hope is if you have previously taken a backup. If you have ever taken a backup on your PC, then find those IPD files and use the most recent one to restore from.
KB23680 How to back up and restore BlackBerry smartphone data using BlackBerry Desktop Software 6.0
If you have activated the free BB Protect service, then you can restore from there.
If neither of those, then you have migrated from the latter to the former in this old saying
There are two kinds of computing device users...those who have lost data, and those who will
Backups, quite simply, are not an optional activity.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Has FaceTime wiped out your address book?

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