Has my bt email been hacked? GREETINGS and virus l...
has BT emails been hacked?? have had emails sent to me with the title GREETINGS from me and also being sent to people in my sent box??? other people on BT have had the same. help please
This is a customer to customer forum only, where forum members, who are only BT customers, can help each other with BT Retail products and services.
Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
I have a general guide which may help.
How to check if your BT Yahoo e-mail address has been hacked
If you have recently responded to a fake e-mail giving you a link to login to your account, then your login information has been stolem.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.
Similar Messages
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Has my iCloud account been hacked?
Hi,
Since this morning I am having big problems with my iCloud account. When I woke up I opened the mail app on my iPhone which says my password is not correct.. Strange, as I have nothing changed at all! I never have to enter my password (it's saved in the keychain and on my iPhone)..
So I gave up my password in the mail settings on my iPhone to make sure it's right. However, it was rejected! Then I opened up the maill app on my MacBook (with the right password stored in keychain) but I either got the message "IMAP-server 'p01-imap.mail.me.com' did not accept the password.
Then I tried it on iCloud.com, but it says that my account has been disabled because of security reasons and it asked me to set up a new password at iforgot. It gave me the option the send the password to my email which was not an option as I have no acces. Second option was answering the secret question..... unfortunately the answer was not accepted as well. I am quite sure the answer was good because I always have 2 answers to secret questions (but there is a change I have set an other answer which I don't know).
Anyway, my password is correct for 100%. It has always been that password and I use that password for an other email account as well. I really don't know what to do now. Has my iCloud account been hacked? This password is only used for my iCloud and Gmail and I am always really carefull with my passwords.
Please help me.
many thanks
(I hope my english is fine enough)What you have experienced, though annoying, doesn't necessarily mean someone has hacked your account, though if you were finding that you were blocked because the sending limit had been reached that might indicate that you had been hacked.
What can happen is that when people receive emails which appear to come from their own address but they haven't sent they naturally tend to be concerned: however it's most unlikely that anyone has hacked their account, they've just been targeted by one of two common spammers' techniques: both arise because it's all too easy to forge the 'from' address on messages to be something other than the real one.
There are two methods. One is that the sender has forged the 'from' address to be the same as the 'to' address (so other people will see it coming from themselves, not you), presumably in the hope of confusing spam filters. It's harmless, if extremely annoying. Delete it (never ever answer spam or try to unsubscribe from it), and you don't need to be worried about it.
The other problem is that a spammer is forging your address as the 'from' address on a whole batch of messages. The first thing you hear about this is when you start getting bounce messages because the spam has been sent to non-existent addresses and is being bounced to you. There's no point at all in responding to it. It's infuriating but normally stops after a bit as they move on to another forged address.
There isn't really anything you can do about it: closing the account isn't really worth the hassle unless you are totally swamped, because you will have to tell everyone your new address. Apple can't really do any more than they already are about spam. However changing your password on general principles is a good idea. -
Apple FreeLotto message, has my friends account been hacked or worse?
I went to my friend's place to help them with anoher problem when they showed me their iPhone. It had a message about winning some Apple FreeLotto Promo and to contact a non Apple e-mail address in Romania. While I'm sure it's a scam, the problem was that it wasn't an SMS or app notification, but a kind of message I've never seen before.
It was a message with large white text on a grey background with a white rectangular dismiss button with large black writing. Pressing the home button didn't make the message go away. The message said "Your mobile number has won #990,000 GBP in Apple Freelotto Promo,Ref No:######,to claim send your name,email & mobile to ###########@####.ro" The first # is actually the British pound symbol. The second lot of ###'s is the reference number, and the third and fourth lot of ###'s were from the e-mail address. I was able however to take a photo while the message was still there by pressing the home and sleep/wake button. The only way to dismiss the message was to press the Dismiss button, after which the phone was in the locked state. Maybe the phone was locked before the message first appeared. After that I couldn't find any notifications or any such message in SMS, e-mail, the notifications centre, or other appe..
What kind of message is this? Does this mean that my friend's Apple account has been hacked? Or could it be worse, e.g. that her iPhone or Apple's servers were hacked?
Just in case, I got my friend to change here apple ID password.
BTW: The phone is an iPhone 4 or 4S running iOS 7.1.1. She bought it from a phone carrier and is unlikely to hjave ben jailbroken.You got a Flash SMS. Someone or prankster use a tool.
Read this from Wikipedia:
Flash SMS[edit]
A Flash SMS is a type of SMS that appears directly on the main screen without user interaction and is not automatically stored in the inbox.[63] It can be useful in emergencies, such as a fire alarm or cases of confidentiality, as in delivering one-time passwords.[64]
http://en.wikipedia.org/wiki/SMS#Flash_SMS -
Has my Apple account been hacked?!
I received the following 2 emails just now:
Hello,
The following information for your Apple ID XXXXXXXXXXXXXXXXXXX was updated on 11/28/2012:
Name
Credit card
If these changes were made in error, or if you believe an unauthorized person accessed your account, please reset your account password immediately by going to iforgot.apple.com.
To review and update your security settings, sign in to appleid.apple.com.
This is an automated message. Please do not reply to this email. If you need additional help, visit Apple Support.
Thanks,
Apple Customer Support
Dear XXXXXXXXX,
Your Apple ID, XXXXXXXXXXXXX, was just used to purchase Gift Certificate for [?] from the iTunes Store on a computer or device that had not previously been associated with that Apple ID.
If you made this purchase, you can disregard this email. It was only sent to alert you in case you did not make the purchase yourself.
If you did not make this purchase, we recommend that you go toiforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
Regards,
Apple
I defintely DID NOT change any account info or purchase a gift certificate.... have I been hacked??
I immediately reset my password but now I'm scared I'm going to be charged for something. I also checked my online banking and nothing is waiting to be taken out of account.
The first email was sent from: [email protected]
The second email was sent from: [email protected]
Are these official emails, since I did not change/purchase anything I'm now worried these were fake emails and someone will now have access to my account (I clicked the links in the email and reset my password from there).
What should I do???UPDATE: I've just had a pop up on my iPhone which says:
"You downloaded an app on your computer. Turn on Automatic Downloads to receive apps on this device without having to sync."
NO I DIDN'T!!
This has happened after I just changed my password...... -
I got a spam email returned to me that used my email address as the originator. I went into my sent mail folder under Home/Library/Mail/POP Mailbox/Sent Messages.mbox/Messages and saw that all my sent mail had all been resent at one time on April 14 2010 (4 years worth). Each mail was an emix file. However, in the "Mail" application sent folder it was not listed as sent on that day. Has someone exfiltrated my mail? Only "sent" mail was sent, no received mail.
ThanksWhat you have experienced, though annoying, doesn't necessarily mean someone has hacked your account, though if you were finding that you were blocked because the sending limit had been reached that might indicate that you had been hacked.
What can happen is that when people receive emails which appear to come from their own address but they haven't sent they naturally tend to be concerned: however it's most unlikely that anyone has hacked their account, they've just been targeted by one of two common spammers' techniques: both arise because it's all too easy to forge the 'from' address on messages to be something other than the real one.
There are two methods. One is that the sender has forged the 'from' address to be the same as the 'to' address (so other people will see it coming from themselves, not you), presumably in the hope of confusing spam filters. It's harmless, if extremely annoying. Delete it (never ever answer spam or try to unsubscribe from it), and you don't need to be worried about it.
The other problem is that a spammer is forging your address as the 'from' address on a whole batch of messages. The first thing you hear about this is when you start getting bounce messages because the spam has been sent to non-existent addresses and is being bounced to you. There's no point at all in responding to it. It's infuriating but normally stops after a bit as they move on to another forged address.
There isn't really anything you can do about it: closing the account isn't really worth the hassle unless you are totally swamped, because you will have to tell everyone your new address. Apple can't really do any more than they already are about spam. However changing your password on general principles is a good idea. -
I am writing here as a last resort. My Yahoo email was hacked and I am no longer an AT&T user (now CableVision). I have been trying all evening to change my password, stop the massive emails to all my contacts and keep being sent to AT&T to help me and of course they can't. Any advice?
Your account has more than likely not been hacked again. If it was previously hacked, when Yahoo had its systems hacked, your email address and all your email contacts would have been harvested by the hackers. This means that they can send spam emails to your contacts anytime they wish without having to hack your account.
They will have spoofed your email address so that the emails appear to be coming from your account. This is to fool your contacts in to thinking the emails are from you and are safe to open. When the emails are not delivered they will be returned to your email address hence the Mail Delivery Sytem returns..
There is nothing you can do other than to stop using that email address and tell all your contacts to treat any emails from it as spam and to delete them.
See links about spoofing email addresses.
http://en.wikipedia.org/wiki/Email_spoofing -
Recently my ipad3 has stopped receiving emails although I can send, my wife has her own email address on the same ipad and works fine as does my email on my laptop, can anyone help?
Thanks james, this seems to have cleared the problem, but still not sure what I might have done to cause it in the first place.
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HT4864 How can I tell if my iphone has been hacked? and how do I fix it?
The black "border" at the top of the screen that has the signal strength,carrier name, 3g or wifi,time and battery is a extra width wide. but the extra width is totally blank.
my phone flashes at certain times, ALL my passwords have been changes and in my email things have been moves around.. settings to do with my email where changed on my phone. i have not gone threw with a fine comb to see what else has been changed.
I have set my setting bck to normal and changed all my passwords, I deleted my last backup to icloud, have reset my carrier and erased all content and data.
What else can I do? its still not right.
PLEASE HELPRestore and if that does not help replace.
Restore instructions.
http://support.apple.com/kb/HT1414 -
Every time I look at the header for an email sent to my apple email account, my ex boyfriends name shows there as in, it's 'to' him as well. I have tried sending an email to this apple account from another email account and it brings up his email address as I type my own email address in but with lots of strap range letters after it. When I look in the sent email box, the email says it has sent to his name....he is controlling and I am worried he is getting all of my emails! Can anybody help? I thought apple were supposed to be secure!
Yes, seeing the same. I sent an email last night, showed Sending 17 of 17. A little bug that I am sure will be ironed out in a Mavericks Update. As Thomas said, when Mail was Quit last night and reopened today, the first sent email showed 1 of 1 second one showed 2 of 2 etc. Not a virus, definately no hacking involved. I just ignore it.
Pete -
I seem to be having security problems with my iPhone4, it seems like someone has hacked into my hotmail, facebook and university accounts (which all have different passwords) and proceed to change my passwords on me. This has happened twice and I have not left my phone unattended at any time that I can recall nor have I accessed these accounts from another source (i.e. computer/laptop) since changing my passwords after the first hacking occurred. Please help.
Anyone else at your university complaining about the same thing? It is more likely someone is stealing passwords by sniffing traffic over the university wifi or with a man-in-the-middle attack or by other means external to your phone. Try a Google search on "steal password" (without quotes) or "steal SSL password" and you'll learn more than you wanted to know about how passwords get stolen.
Some related info:
http://en.wikipedia.org/wiki/Session_hijacking
http://en.wikipedia.org/wiki/Man-in-the-middle_attack -
My iPhone 5 had been hacked. And put in lost mode. Trying to reset.
I have an iPhone 5 when I fell asleep my phone was fine and when I woke up it was in a lost/ erased mode. I tried typing in my Apple ID and password to deactivate it. But it stated that wasn't the Apple ID used to put it in lost mode and it need to be the same Apple ID. I've been work wit apple but they haven't been able to reset phone yet. I have summited my proof of purchase and everything but idk what is the hold up is. Does anyone know how to reactivate my phone so I'm not stuck using my old phone. They told me my iPhone 5 could just be an expensive paper weight. Please help.
I'm assuming you bought the phone new. Most likely your ICLOUD ID was hacked. The reason you can't reset it is the hacker changed your password. Contact Apple Account Security by calling Apple's number for your country. http://support.apple.com/kb/HE57. Ask for the Account Security Team.
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Has anyone elses iTunes been hacked on 5/23
I filed a complaint at 1am because I recieved an e-mail about a purchase I did not make on iTunes for 100 dollars. I checked all of my balances and it seems everything is fine but I changed everything just to be sure. I read reports of this happening during this month and I was wondering if anyone else had this same issue.
mind you i have never added a CC onto my itunes, just gift cards
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My wife's iTunes used ID will not work. Tried resetting the password, but email was not received. Tried using personal questions method, but would not accept the correct date of birth, so could not go any further. Has her iTunes ID been hacked? How can I fix this?
Thanks for that advice @randers4.
I linked through and submitted my info as a "topic not covered" in the iCloud section. After entering the serial number of my MBP it turns out I wasn't eligible for technical support (though I don't think this is hardware related support) and the final suggestion was to take my computer into an Apple store. I called my local Apple reseller and asked for assistance. The customer service rep was very nice but unable to help, so suggested I call Apple Support on 1300 321 456. I did so and, again, spoke to two very polite and helpful customer service people (I was transferred to security services). I didn't have to be on hold to speak to either rep for more than a few seconds! After trying a few different things, he worked out what was happening...
So, to cut a long story short, to solve the problem in my OP, all I had to do was log out of iCloud in my System Preferences and log back in using my current Apple ID. [Edited to add that I had to sign out of everything I was currently signed in to with my Apple ID before logging out and in again.]
Problem solved!
Message was edited by: NotBaconBits -
my friend has an iphone 4 and believes her messages on her phone have been hacked as and ex boyfriend has contacted her telling her who she has spoken to and read the message she has for the past week, is this possible and how can she stop this?
ThanksYou're welcome.
Ask her if they shared an Apple ID to download iTunes Store content such as apps and music?
If not, he knows the password for her Apple ID email address.
She can create a new Apple ID with this link.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleIdForIK B?localang=en_US&path=
She needs to create a new email address first as well.
Tell her not to use any security questions that her ex knows or may know.
After she has created a new Apple ID, on her iPhone go to Settings > Messages > Send & Receive > Apple ID.
Select the Apple ID and at the menu window that appears, select Sign Out.
She signs back in at the same location with her new Apple ID to register her iPhone phone number with her new Apple ID and this will prevent her ex from having access to all iMessages that she sends and receives. -
Hello dear comunity my old acc has been hacked and this person is using this account for about 1year or more... i rly need ur help cause my email was hacked to and my fb so i cant change my pass or get back my account can u please do something suspend or delete?
Hi, Matt19, and welcome to the Community,
Please create a new account to use so you can contact Skype Customer Service. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Here are a few extra notes to guide you along the way ...
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the web-form and click Submit, your information is relayed to Skype and you will receive a reply via e-mail unless you are transferred to start an instant message chat session with a Customer Service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!
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