Has purchased the Adobe Illustrator CC  But did not receive EMAIL

Has purchased the Adobe ® Illustrator ® CC
But did not receive EMAIL

check your account, https://www.adobe.com/account.html
if your cc subscription is shown as active, download your software, Find a download link on Adobe.com

Similar Messages

  • I bought the master collection cs6.But did not receive anything like cd or usb. I just installed online. Will not give anything original?

    I bought the master collection cs6.But did not receive anything like cd or usb. I just installed online. Will not give anything original?

    And what exactly? Sorry, your post makes no sense at all. Try to explain your issue again.
    Mylenium

  • HT1849 I recently purchased an album on itunes, but did not receive all tracks

    I bought an EP version of the fukk album prior to purchasing the full album, both of which had the same track.  Shouldn't I have gotten that same track twice in my library under different albums? That is not currently the case.
    Instead I 'm missing track one on an album I just purchased. Please advise...

    Actually I'm missing track 2 and 5 of the new Phantogram album (pretty great album btw) so I can't listen to the album in it's entirety without "creating" an album playlist...I shouldn't have to do that.
    Also, it should be mentioned that this album was purchased before the entire album was available (pre-purchased allowed for one track at the time and then full download upon availability)

  • I am not receiving my yahoo email on both my IPhone 6 and IPad Air.  I tried deleting the account and reinstalling but still not receiving email.  I can access email if I go thru Safari to the yahoo mail page.

    I am not receiving yahoo email on my IPhone 6 and IPad Air, both are iOS 8.2.  I can only access email by going thru Safari to the yahoo mail page.  I tried to delete the yahoo account on the phone and reinstalled, to no avail.  Any suggestions how to fix this problem?

    My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.
    https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx
    https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html
    On the iPhone, tap Settings.
    Tap Mail, Contacts, Calendars.
    Tap your Yahoo account, then delete it.
    Tap Add Account.
    Tap Other.
    Tap Add Mail Account.
    Complete the Name, Address (email address), Password and Description fields.
    Click Next.
    Ensure IMAP is selected.
    Enter the following incoming mail server information:
    Incoming Mail (IMAP) Server - Requires SSL
    Server: imap.mail.yahoo.com
    Port: 993
    Requires SSL: Yes
    Hostname is mail.yahoo.com.
    Username is your full email address
    Password is the same password used to access webmail.
    Enter the following outgoing mail server information:
    Outgoing Mail (SMTP) Server - Requires SSL
    Server: smtp.mail.yahoo.com
    Port: 465 or 587
    Requires SSL: Yes
    Requires authentication: Yes
    Username is your full email address
    Password is the same password used to access webmail. It may have been entered for you.
    Tap Next.
    The iPhone will establish an SSL connection to your IMAP and SMTP servers.
    That’s all!

  • HT1541 Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

    Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

    You need to contact iTuens store support of teh game developers:
    http://www.apple.com/support/itunes/contact/

  • When I installed Acrobat 9, the Adobe pdf print driver did not install

    When I installed Acrobat 9, the Adobe pdf print driver did not install

    Might depend on the OS that you did not mention. Try doing the updates and see if that solves the problem. Otherwise, tell us more about your OS.

  • If I requested to erase a stolen device on find my iphone but did not receive a confirmation, do I need to remove the device before restoring the replacement (new) iphone? Can my stolen iphone still be erased if I restore my new iphone?

    if I requested to erase a stolen device on find my iphone but did not  receive a confirmation, do I need to remove the device before restoring  the replacement (new) iphone? Can my stolen iphone still be erased if I  restore my new iphone? I am just concerned with someone accessing all my  content.

    1. No.
    2. Yes if it's still on online

  • I choose send reset secure question but did not receive the email to reset

    I choose send reset secure question but did not receive the email to reset

    If it doesn't arrive within a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107119)

  • I bought the Interpol record but did not receive my presale password

    I bought the Interpol record but did not receive my presale password in my email inbox. Please advise.

    same, but for smashing pumpkins. tickets go on sale tomorrow.

  • I applied for a Paid Books account, but did not receive a confirmation email.

    I applied for a Paid Books account, but did not receive a confirmation email. Now when I try to log in to upload another book, I get a message that says,
    "The iTunes Store account entered has already applied to distribute content on the iBookstore. To continue with this application, you must enter a different iTunes account." How do I even log in to the account that I already applied for???

    Did you use an existing Apple ID or create a new one just for paid books sales/distribution?

  • TS1702 Purchased in app content but did not receive, can not find a link to report the problem

    I paid for in app content and it said my phone could not connect to itunes and my purchase had not been finished, i did not receive anything. I left it a day and re-tried and this time was sucessful. however I have been charged twice, once for the original purchase which gave me nothing and again for the second which did give me what I was expecting. Been looking on apples website for help but have been getting no where fast.I receieved an email giving details of my purchases and it has a report a problem link but doesnt actually help.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I purchased the Adobe PDF Pack but it won't allow me to convert any files to pdf or combine multiple files to into 1 pdf form. It keeps saying "Error occurred while trying to access the file". WHY

    I purchased the Adobe PDF Pack for $7.50/month (or $89.99/yr) but it won't allow me to convert any files to pdf or combine multiple files into 1 pdf form. It keeps saying "An error occurred while trying to access the service". WHY is this happening & How can I fix it?

    Hi hpmg,
    It seems you are trying to access the service via Adobe Reader. Make sure you are signed in with your Adobe ID. Is Reader updated to the latest patch v 11.0.09?
    It might be possible that a firewall or antivirus might be breaking the connectivity from Reader to the server.
    Try accessing the service from the browser: https://cloud.acrobat.com/exportpdf  and check if that works for you.
    Regards,
    Rave

  • I have made an in-app purchase, but did not receive the item.

    I purchased some pro-cash for Tiger Woods golf on the iPad, through an in-app purchase. However, I did not receive the relevant credits, but was charged in full and received my iTunes Store invoice to confirm this.
    I have followed the instructions provided in the support guide on how to 'Report a problem' but the links don't function the way the guide says they shoudl and there are no contact details for the vendro (EA Games). How do I go about escalating this properly?
    Thanks in advance,
    Gordon

    To petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
    I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells

  • Purchase performed in clash of clans but did not receive the genes

    I Have purchased 14000 gems in clash of clans but did not receive

    If you've been charged but haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Just purchased the "Adobe Acrobat Pro" but now I cant download the software

    I just paid $180.00 to purchase the "Adobe Acrobat Pro" After I provide all necessary information and set up an account, I was then instructed to download and install the software, however when I click on the software download button, it does NOT download the software. Why will it not download the software?

    Assistanttolindsey the Adobe Download Assistant will download the installation files for Adobe Acrobat Professional XI.  By default they are saved to your download folder.  You can begin the installation process from there.

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