Has sky broadband got a problem with there connection

ive been on the phone to sky about my wireless connection 4 times this weekend beacause my wireless connection is making me ill, its slower than a dial up connection, ive done all the things what the guy said on the phone i.e change the channel on the router and everything else ive even bought new micro filters and phone adapters and its still terrible, its not the laptop its a bran new macbook pro and when i put my usb into my iphone and use my bluetooth its really quick, it takes ages to lod a simple homepage up like msn its driving me potty, i want a game of poker on sky poker and i keep getting a network error or gateway timeout messsage has anybody got any ideas, they said they have been doing updates but that was finished yesterday at 6
help pleaseeeeeeeeeee

Please do not cut and paste from your emails. And, If you have to, please read it once before posting. Please.
Where are the screenshots?

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