Has the performance of the iTunes store taken a dive?
Since the update to iTunes 6, the performance of the iTunes store seems very, very slow. It can take over a minute for the store to come up and a download of a single music track is many minutes.
Is this just my setup (on both a mac and pc with iTunes 6) or is the video trafic slowing everything down?
Dave
I've noticed the same thing...painfully slow downloading music now. Is it just the increase in traffic? Is anyone else experiencing this?
Similar Messages
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Has the iTunes Store really been unavailable for the past 24 hurs? This is the message I keep receiving when trying to redeem a gift card.
Far out I got a iTunes Card Code and it redeemed just fine! If you want one go to freeitunesforever|d●t| com
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Has anyone received an error code of -3212 when trying to access the Itunes Store?
Has anyone received an error code of -3212 when trying to access the Itunes Store?
Just in case, let's try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers
Hi, bradley158.
Thank you for visiting Apple Support Communities.
Here are a the best troubleshooting articles when experiencing issues download content from the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded. When I click on the iTunes Store Box, Nothing happens except for a message that reads:
iTunes has stopped working.
The following items give me a choice, but no answer comes up. The computer will shut down the website.
"Check online for a solution and close the program"
"Close the program."
There is an item below the box that is selectable for View problem details. When clicked a long list of items show up. I have listed some of the problems as written, but I do not understand them. I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version. How can we go back and download an earlier version of iTunes?
Here are some of the Problem Details:
"Problem signature: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e"I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
How can I use the old Apple TV with new iTunes? It tells me to input a code in iTunes but iTunes no longer has a spot to input this code to allow sync. I can access the iTunes Store fine, just none of my Library
read this
https://discussions.apple.com/message/20429789#20429789 -
I have a podcast that has been submitted to itunes a few years back that has been working just fine. The person updating it broke it a few months back, I have fixed the error and reformatted it but the podcast still doesn't work. If I go in itunes and choose to open stream and connect to the podcast URL there, then it works just fine, but If I search for it in the itunes store (search: Jubilee Community Church) then a couple of the episodes show up (see The Art of Marriage by Stephen van Rhyn) but if I click on any of them it just tells me that my podcast is not available in the current store. But I submitted it from the UK store and it is not even available on that store. I have send numerous emails to Apple Support but they have been incredibly unhelpful. I hoped it would update overtime and start working again but its been a month and still nothing, I can't get hold of anyone technical from itunes support to reload my podcast or tell me whats wrong, I can't even resubmit my podcast because it's already been submitted and therefore won't allow me too. I've run out of options, any help would be appreciated!
A 4th gen iPod can not be upgraded to iOS 8. 7.0.2 is the high version it can run.
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I've been using Ringtone Maker to add ringtones to my iPhone. The app is now telling me my music I bought from the iTunes store is not exportable. I downloaded a new app called Ringer and it says my song "has no audio tracks". Wha am I doing wrong??
never mind. i think it just makes you review the information -- it looks like you have to click through everything.
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Also, the "burn playlist to disc" command has disappeared from the File options. I downloaded the latest version of iTunes but that only restored tracks I'd bought from the iTunes store. I also tried setting up another logon.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied & renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2 -
I'm freaking out because almost all my music except for those songs purchased directly from the iTunes store has been deleted from my iPod - about 35 gigs. The songs show up, but they're all faded out and unplayable from my device (I have the newest version). Exclamation points appear beside all my songs in the "On this iPod" section, and yet I can't double-click to locate the files as nothing pops up. Some of my music has a weird circle next to it and is even more faded out when I'm in the "On this iPod" section - that's been happening for a couple of days. Yesterday I tried to set my settings to sync with my library only, and it worked, but this morning everything got even worse with the rest of my songs disappearing. What's happening???? Help??
The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
https://discussions.apple.com/docs/DOC-3141 -
I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?
Yes, it's frustrating.
I don't have my iPod with me but, as I recall, the change is done in Settings/Store. That change will apply to NEW purchases. However, be aware that all purchases are permanently associated with the Apple ID that was originally used. Generally, it's only a problem when you need to update an app. IF you do your updating from iTunes and your logged in to the "wrong" ID, you'll need to log out and back in again. It's easier from the iPod as you do not need to log out/in but you do need to know the password.
Unfortunately, you can not merge IDs nor can you transfer purchases from one ID to another. Go here to find out exactly what you have. I have the same problem so I deliberately made both passwords identical to make things slightly easier for me. -
why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store
Ok, you should generally only get this when you are converting your ID to an iTS account for the first time.
Sign into iTunes with your Apple ID and you should get this.... IRC once you agree or accept it's now an iTS account and you wont get that again. -
when i log in my apple id in itunes a message prompt me "This Apple ID has not yet been used with the itunes store" what do i need to do?
If you can log into the computer, go to the Mac App Store and purchase Mavericks under your AppleID. Even though its free, they still consider it a purchase.
If you are not able to log into your Mac you can try on a different Mac. Once you purchase it, you can stop the download if you want.
Once you do that then you should be able to reinstall via the Recovery HD -
I applied and received an upgrade code to Redeem Mountain Lion for my new MBP.
I get this message when I try to Sign in to the App Store after entering the redemption content code, and also if I just try to "Sign In". The first part of the error is true - I haven't used the AppleID with the iTunes store.
I received the upgrade code using this same AppleID, so I don't think I can use a different AppleID.
I also tried to re-create this appleID...(it was one suggestion I saw for this issue) It doesn't let me since the ID already exists...
The error is:
"This Apple ID has not yet been used with the iTunes Store. Please review your account information." I click "Review", next message "You must turn on cookies to continue. Cookies must be enabled if you want to create or edit.. etc."
It's clearly not a cookie issue.. Stuck...The first part of the error is true - I haven't used the AppleID with the iTunes store.
Try here > Using an existing Apple ID with the iTunes Store and Mac App Store
received the upgrade code using this same AppleID, so I don't think I can use a different AppleID.
Correct.
It's clearly not a cookie issue..
As for cookies. Quit the App Store. Now open the Finder. From the Finder menu bar click Go > Go to Folder.
Type this exactly as you see it here: ~/Library/Cookies
Click Go the move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Relaunch the App Store.
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