Has the recent Itunes upgrade caused incompatibility issue with APPLE TV 1st gen?

after recent upgrade to itunes, itunes no longer recognizes data on my apple tv 1st gen....but the Apple TV still has them loaded. additonally this new itunes does not let me resync new songs or movies, etc. thoughts? thanks!

I'm having the exact same issue. Nothing in the "Music" menu except "My Music". I Noticed it this afternoon when I woke my Apple TV from standby. The disappearance, in my case, was not related to a reset. My Apple TV has not been reset since the power went out here several weeks ago. Though I obviously don't know for sure, I'm guessing that it's some kind of store problem and we most likely won't be able to correct it from our end.

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New iTunes videos won't sync with Apple TV (1st Gen)

I have two Apple TVs (1st Gen) that have been working wonderfully. I've had no problem in the past downloading videos from iTunes even as recently as a month or two ago. However, after upgrading both my OS (10.8.2) and my iTunes (10.7) my most recent download (a series subscription) won't sync. I'm ruling out a problem with the Apple TVs specifically as it is happening with both. The message I'm getting is "[SHOW] could not be copied to Apple TV because it cannot be played on this Apple TV". This is the same message I get whether trying to sync the HD (720) or SD version. Thoughts?

You can re-download SD content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer, uncheck the preference to download HD in the bottom right corner.

Issues with apple TV 1st Gen and iTunes (current)

I'm having trouble getting my 1st generation AppleTV configured the way I want it... Here is my setup: I have iTunes Home Sharing turned on, and access a common iTunes library located on a networked drive. I use it's content from my macbook (not always turned on) and my mac mini (always on and available).
What I'd like to do is stream content from iTunes on my mac mini as I don't want to replicate data (iTunes music) on the appleTV. On the other hand, I'd like to sync _some_ photos from my iPhoto library (resident on my macbook) to the appleTV for screensaver/slideshow use.
Can this be done? Would I need to move my iPhoto library to the networked drive as well, then share that library with iPhoto on the two macs? Can this even be done?
Any suggestions would be highly appreciated....

I'm having the exact same issue. Nothing in the "Music" menu except "My Music". I Noticed it this afternoon when I woke my Apple TV from standby. The disappearance, in my case, was not related to a reset. My Apple TV has not been reset since the power went out here several weeks ago. Though I obviously don't know for sure, I'm guessing that it's some kind of store problem and we most likely won't be able to correct it from our end.

After the recent update I am having issues with Flash based games freezing and not responding.

After the recent update I am having issues with flash based programs not running or loading correctly. The programs will not load or take an extremely long time to load compared to jsut a few days ago. This happens across the board on anything flash based. Also, once they do load they will freeze, stop responding or need to be constantly refreshed to come back alive which is short lived at best. I went thru the help and did all the file deleting, cache clearing, disabling hardware acceleration, removing then reinstalling flash, and even removing and reinstalling my browsers. None of this has helped at all. I am using Chrome and it is up to date and I checked my Flash player and it is up to date. I am running windows 7 64bit.

Here's what you're up against guys,
Adobe writes the base code for Flash Player, and then hands it off to Google, who adapt it to a PPAPI plug-in (it's NPAPI when Adobe writes it). It's then "PepperFlash" and Google embeds it in their Chrome browser. While Google is pushing a "webwide" move to PPAPI Flash Content, a reinvention of the wheel so to speak, not everyone "got the memo", and Google is slowly making it so that PepperFlash will block NPAPI Flash content from running properly, and you have to disable PepperFlash to force the NPAPI plug-in to work, which sometimes fixes it, sometimes not. I have a feeling this is only going to get worse. HTML5 will eventually resolve the video end but game developers need to come up with something that won't require a plug-in.
And to the first post: Since PepperFlash is embedded in Chrome by Google, you can uninstall and reinstall Flash Player from here until your hard drive literally seizes up.... guess what? It has NO EFFECT at all on the PepperFlash plug-in in Chrome because it's a separate file in a separate folder and the uninstaller & installers don't have anything to do with it.

Problems with iTunes syncing with Apple TV 1st gen

all of a sudden today I am having problems with itunes 10.6.1 syncing with apple TV gen 1. Everything was fine when I upgraded itunes and iphoto 11.
Today the apple TV shows up in devices but when I try to sunc it manually (it won't start autmatically even though it is supposed to,
I get a message
If you try to sync content your Apple TV (1st generation), this alert appears in iTunes: "The Apple TV '(Your Apple TV's name)' is not responding. Check that any firewall software running on this computer has been set to allow communication on port 3689."
My firewall is turned off. I operate Lion on my laptop
Please help. seems like I had this issue before but do not remember what caused this and how it was resolved

I have a similar problem. ATV1 (3.0.2), itunes 10, connected via wireless time machine (hardwired to router) + airport express wireless extender. ATV showing in itunes menu. All TV shows, movies, music etc showing on ATV (not sync'd) EXCEPT 4 episodes of one TV show that was purchased as a series on iTunes (not on the ATV).
I have also had the firewall error - intermittently.
Have rebooted iMac. Have factory reset ATV and re-set up. Tried just sync'ing the 4 episodes I want to watch. No luck. Tried marking episodes as watched. No luck. rebooted everything. Twice.
ATV1 accesses all other info on iTunes (music, movies etc).
Infuriating.
Any ideas?
Message was edited by: CMFIELD

ITunes looses photo sync settings for Apple TV (1st gen.)

Since the update to the new Photo app on my Mac, iTunes forgets the photo sync settings for my Apple TV (1st. generation, 160 GB HDD).
Every time I open the photo section of the Apple TV sync settings, all the options are turned off. Then I mark a couple of albums and sync the Apple TV >> all album appear on the Apple TV.
But after closing and re-opening iTunes in the photo settings everything is unmarked again. So on every following sync the photos on the Apple TV are easily erased :-( Resync them to the Apple TV takes hours (>30'000 photos!).
All the other sync settings in iTunes remain intact.
Environment:
- MacBook Pro Retina 15" with the latest SW (Mac OS, iTunes, Photo App, etc.)
- Apple TV 1st gen 160 GB HDD

Restarting iTunes resolves the issue in the majority of cases, if it doesn't my second guess would be your security software.
What really seems strange here is that there have been no updates since well before Xmas, so after initially setting it up, the first update would have brought you right up to the most recent (and indeed the very last) .
Agh, how silly of me, I see it's iTunes you have updated.
If that's about all you've changed, you might want to try reinstalling iTunes and bonjour.
Message was edited by: Winston Churchill

Following the recent iTunes upgrade I am getting two error messages (-42404) and (-50). Any ideas how to rectify?

Using iTunes for the first time since the upgrade I am plagued with error messages - one telling me that a required component is not installed (-42404) and a second that my iTunes store request cannot be completed (-50). I've reset my old iPod as the message tells me but am reluctant to do that on my iPhone and risk loosing content. I've uninstalled and reinstalled iTunes but it's made no difference. Any ideas how to fix please?

Disable your firewall/security software.

ITunes does not show up on apple tv 1st gen.

i have a 1st gen apple tv with the 160 gig HD. recently, it will not show the itunes site. Under teh movies tab there are my movies and trailers and that's it. Does anyone know how to get the itunes store back on apple tv?

Known issue currently, you'll need to wait for the fix.

Some iTunes TV shows not playing on Apple TV (1st Gen)

I purchased several seasons of a show a couple of years ago. I used to have no problem syncing or streaming all of the seasons onto ATV. Recently, I can only stream or sync some of the shows. I can transfer the content that won't play on ATV to my iPhone or iPad with no problem. I use Custom Sync and when I click sync, the sync icon starts but then immediately stops. ATV also won't "see" those shows when attempting to stream. I have tried resetting ATV to factory and then installing all updates; nothing works. Help.

There are a couple of posibilities.
Make sure the tick box next to the individual episodes are checked in the TV Show section (not the AppleTV device section).
Your itunes database may be corrupted and tripping over in some way. Unlikely if you can transfer to iPhone.
Could you have deleted/moved the files using Finder and itunes still thinks they're there but can't find them? Unlikely if you can transfer to iPhone.
iTunes may for some reason be thinking these files are not compatible with AppleTV 1 - possible if there's been some change to the way iTunes assesses suitability for AppleTV.
iTunes is failing to sync with AppleTV due to a network issue.
Personally, I would try both the following:
1 - Ensure you have a backup of the TV Shows outside of iTunes. Delete the TV Shows from iTunes. Re-add them from the backup. Try again.
2 - Create a new test user account, configure AppleTV for sharing/streaming only under AppleTV's Computers menu for this iTunes. Add the problem files to the new user iTunes account, do they work from there?
AC

Why does the remote app not work with Apple TV 1st gen anymore.

This is a review I just left on the app store, I am posting it word for word, and i hope that dowsnt complicate anything. My hope is that this finds the right party to address the situation, and if any user has a fix, I would love to hear it.
I have an Mac mini running iTunes as a server, I have 2 airport expresses to allowing airplay to them for different rooms, and I also have 2 Apple TV first gens... I can play one stream of music from the server, and have the option of playing 2 other streams of music from the apple tv's as they have a built in hard drive to sync music to. I can send any of the feeds to any o the devices in any room and i love it. This whole system used to work flawlessly... It doesn't anymore. The latest update of remote broke what was working so well. I can pull it up and see all 3 music sources, log into each and play music, no problem there. The problem is that when I want to log back into that device, it won't show what music is playing. It loads up to a trackpad... Why do I need a trackpad? the point of a wifi remote is that it interfaces directly with the library, not needing to see the display... Annoying enough in itself as none of my devices are actually hooked up to a screen, but whatever, annoying point aside, I back out of the trackpad and refresh the device playing music... The music is playing, but won't show on my remote, I can't pause, press next song or anything. I have to start over and pick a song and override the currently playing song. Even the volume control is broken. I used to control each volume of each of the multiple devices individually, they each had a slider in the multiple speaker view, now there is only one master volume slider... One speaker is in my baby's room... If she is sleeping I don't want to have to go into the room to physically adjust that speaker, I want an individual slider like there was before.
I used to be very happy with this app. I'm not anymore. I used to praise apple and promote the functionality of it to all of my friends. Now I'm just embarrassed when I can't control it when they are over. Embarrassed....
As another fail.... I want to describe another point. As I have the iTunes server, it should be able to handle multiple things at once. It can to an extent... For example, I can play music from the server to an airplay device, and I can go onto my iMac, load up iTunes, click on shared libraries ad load my entire library from my server. I ca also at the same time take my iPhone, click on music, and again pull up my entire shared library of music from the wifi server... It handles this very well. I recently purchased an Apple TV 3. As it does not have a built in hard drive, it relies on content from a locally attached network or stuff from your iTunes account. So while I can use my iPhone to pull up the entire shared library while its also playing elsewhere, why can Apple TV 3 not?... It's using iOS just like my iPhone. All it was good for was airplay as an extra speaker. It wouldn't work as an extra rendered source of media using the shared library. Needless to say, that Apple TV went back to the store. Fail Apple, Fail.... That was the only reason I bought one. Maybe Apple TV 4 will actually be functional without a hard drive.

Working fine on my system
If on wifi, try ethernet
Make sure router is up to date
Reboot all components

Problem with Apple tv 1st gen. and Itunes display

I am having an issue with my apple tv first generation. I had to reset it, sometimes I have to (to discuss another time) and when it came back up the movies, internet, settings options were fine, except for the music. All it displays in that option is My Music, there are no other options for favorites, search, etc. I tried resetting it again, logging off and back in to itunes, logging on to my network again, but nothing has changed. Does anybody know what my problem is and how I can fix it> Thanks.

I'm having the exact same issue. Nothing in the "Music" menu except "My Music". I Noticed it this afternoon when I woke my Apple TV from standby. The disappearance, in my case, was not related to a reset. My Apple TV has not been reset since the power went out here several weeks ago. Though I obviously don't know for sure, I'm guessing that it's some kind of store problem and we most likely won't be able to correct it from our end.

Itunes 10.1.2 / windows vista & apple tv (1st gen)

just downloaded load of new music to my pc, tried to sync to my apple tv (white box), and keep the getting firewall error....ive spent last few hours looking at fixes, factory resetting the atv etc all to no avail...i now have a white box with NOTHING ON IT ! i dont want to buy a new black version, as i want the audio stored on the internal HD so i dont have to stream from laptop etc, and i also want to use the analogue audio outs into my vintage B&O audio system ! can someone confirm how i can get things working again??? the only other thing i can think of is to uninstall itunes and try and find and old version to reinstall that WILL WORK ???? any help is most appreciate. thanks, glen

Restarting iTunes resolves the issue in the majority of cases, if it doesn't my second guess would be your security software.
What really seems strange here is that there have been no updates since well before Xmas, so after initially setting it up, the first update would have brought you right up to the most recent (and indeed the very last) .
Agh, how silly of me, I see it's iTunes you have updated.
If that's about all you've changed, you might want to try reinstalling iTunes and bonjour.
Message was edited by: Winston Churchill

When syncing iTunes with Apple TV (1st gen) some songs and movies will not sync..

I get the message that these songs and movies are not authorized to play on this computer. The computer is authorized and the songs and movies will play on the computer but will not sync to Apple TV
Any advice is aproeciated.

Thanks for the reply WC
Yes they do.
They origialnally played just fine. I moved my entire iTunes library to a new computer and now only 62 songs, out of over 2000, and two of four movies won't sync. All songs and movies are in same folders and same format.
I already selected "keep iTunes media folder organized" and "copy files to iTunes media folder when adding to library"
using iTunes 10.7 and OSX 10.8.2

TS1359 recently purchased the dark knight and it will not play on my 1st gen apple tv what can I do it says it's not the right format

How can I get the new batman movie to play on my apple tv 1st gen it says it's the wrong format and I don't understand that the batman movies are the only movies I've purchased that will not play. I cannot sync them or stream them.

If you delete the 1080p version from iTunes (but rescue the file from the trash in case you need it in the future), then go to iTunes Preferences and change download option to SD or 720p HD you should be able to redownload from the cloud under the Store's Purchased section.
I used to download SD and both HD formats but of late I use the AppleTV 1 less and only get the 1080p HD, though should probably getthe other versions in case I need them one day as they may not be there forever. It's fiddly to download all 3 formats as you have to mess around with settings but can be done.
I like to have a copy as there is no guarantee the files will be in iTunes cloud forever.
AC

Apple TV (1st Gen) not being recognized in iTunes 10.5

I recently updated iTunes to 10.5 and my Apple TV (1st Gen) will not longer show up in iTunes; thus I am not able to syn or stream any content from my iTunes library. I am not even able to reconnect/pair my Apple TV with my iTunes.
I have also been having trouble with my Apple TV dropping its wireless connection and not being to reconnect again.
Any suggestions?

ATV 1 is likely to be very low on the totem pole of Apple's concerns at the moment
(ESPECIALLY if no one issues a formal complaint).
So if you want to see a patch anytime soon I'd advise all who are having this problem to submit a bug report at:
http://www.apple.com/feedback
I've already submitted a report under both iTunes and AppleTV (since it's the iTunes developers that need to fix this)

Has the recent Itunes upgrade caused incompatibility issue with APPLE TV 1st gen?

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