Has Verizon gone to the Dark Side when it comes to Rebates?

Tell me it isn't so.. but from my recent experience it appears that Verzon is now willing to sacrifice their integrity by not honoring rebates that are due to the customers who purchaced devices from them. I'm not sure if its their rebate contractor or the company directly who is responsible, but as the consumer, I really don't care.. I just want the rebate I was promised.
I completed the rebate docs per the instructions on the Mail-In Rebates Authorized Agent/Retailer Customers form. I checked each doc and verified it for accuracy. I made a copy of everything that was sent for my records.
In return I received postcards that indicated the intent "NOT" to honor the rebate agreement.
The postcard had an address where I could resubmit my claim, which I did along with another set of the copies of supporting information.
I THEN RECEIVED ANOTHER POSTCARD.... BUT THIS TIME ITS REJECTED FOR A DIFFERENT REASON (UPC Bar Code Missing). It's like I've been dared to take it to the next level.... 
I checked my docs again and there it was, the UPC looking right back at me.
If I am forced to take it to the next level... I agree it wont be pleasant for me (nor will it be for Verizon)
The decision to buy the phone I did was in part due to this ****** rebate. I am only asking verizon to do what they promised, nothing more or less.

36auburn wrote:
Tell me it isn't so.. but from my recent experience it appears that Verzon is now willing to sacrifice their integrity by not honoring rebates that are due to the customers who purchaced devices from them. I'm not sure if its their rebate contractor or the company directly who is responsible, but as the consumer, I really don't care.. I just want the rebate I was promised.
I completed the rebate docs per the instructions on the Mail-In Rebates Authorized Agent/Retailer Customers form. I checked each doc and verified it for accuracy. I made a copy of everything that was sent for my records.
In return I received postcards that indicated the intent "NOT" to honor the rebate agreement.
The postcard had an address where I could resubmit my claim, which I did along with another set of the copies of supporting information.
I THEN RECEIVED ANOTHER POSTCARD.... BUT THIS TIME ITS REJECTED FOR A DIFFERENT REASON (UPC Bar Code Missing). It's like I've been dared to take it to the next level.... 
I checked my docs again and there it was, the UPC looking right back at me.
If I am forced to take it to the next level... I agree it wont be pleasant for me (nor will it be for Verizon)
The decision to buy the phone I did was in part due to this ****** rebate. I am only asking verizon to do what they promised, nothing more or less.
I wish you luck with your rebate. I upgraded in the store only once, that was a year  and a half ago and I received the rebate within 3 weeks .I guess I have been lucky because all the mail in rebates I have sent in from all companies I dealt with over the years I have received without incident. Sometimes they were slow arriving but I did eventually received them. I do prefer the online instant rebate however, because that's money you don't have to give to them first and ask for back.

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