Have a brand new itouch ttried loads of times to connect to my home wi-fi with no luck, called support they told me to take it back and get new one, same results have wi-fi sign on top but not really connected. help.

new itouch won't connect to wi-fi, has wi-fi sign on top, but is not really connected, called apple support they told me to take it back and get new one, but same problem please help

Test it on another network--like at McDonals. If it works there, you got an issue on your home network--like a router setting.
Basic troubleshooting steps 
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
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