Have a d1660 wont print says add paper but it is full of paper wot can i do
hi there i have a D1660 hp printer wont print the trouble shooter say out of paper but the printer is full of paper any suggestions wot i can do please
Hi carol4o,
Run the following utilities, and then let me know what you find out?
Print Diagnostic:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114788&cc=us&dlc=en&lang=en&lc=en&product=381...
Hardware Diagnostic:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02762273&cc=us&dlc=en&lang=en&lc=en&product=381...
I am an HP employee.
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Printer suddenty wont print Excel or Quickbooks but will print Word docs
Help!
My HP 6500 just decided to stop printing Excel, Quickbooks and Efax but WILL print Word documents and other files. When I hit "okay" ont he print menu the printer head goes back and forth but no ink comes out. Again, the weird thing is that Word docs are fine and print out.
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HelpHi @Salsify,
Welcome to the HP Forums!
I see that your HP Deskjet 3050a will print an internet page but not any documents on Windows 7. I am sorry to hear this but happy to help!
How is the printer connected? Wireless or USB?
Are you able to make standalone copies with the printer? Copy Text or Mixed Documents.
In the meantime, I would recommend to try our HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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Hi all! Everyone seems to have the opposite problem - wireless printing works but scan doesn't. Not me! I can choose "scan" from my printer OR computer interface and it starts right up. Problem is, when I go to print it goes through the "printing" screen then says "print job complete" (no hangups or errors or something in the print queue to delete - it's in the queue then it disappears as though printed), but...no business results on the printer end!
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This question was solved.
View Solution.Hi @theshrew
Please try bypassing the spooler to see if you can print directly to the printer.
1. Click on start and go to devices and printers.
2. Right click on the printer and click on printer properties.
3. Choose the option "Print directly to the printer".
4. Click apply and then ok.
If this works follow the next steps and try to print again.
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box
Type services.msc and press Enter
Locate Print Spooler and double click on it to open the Spooler properties
Make sure startup type is set to Automatic, if it is not please click on the drop down and choose Automatic
Under Service status, please Stop the server, and then wait a moment and click Start
If bypassing the spooler does not result in a successful print, let me know.
Also, what printer model do you have? How Do I Find My Model Number or Product Number?
Are you getting any error message, or does a blank page print? The more detail I have the better
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
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This question was solved.
View Solution.Hi there @MI_OHlady ,
welcome to the forums
I understand you have moved your printers location and it's not printing through the wireless network.
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I hope to hear from you
R a i n b o w 7000I work on behalf of HP
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Why is the image moving when I print on 300gsm card, but is fine on 160gsm paper?
Hello,
I am printing a double sided invitation for a customer. I am not sure what it was originally set in as I have only been given the pdf up to now. The invite has a thin black line around the writing.
I am trying to put a proof together so they can see it on the colour they've chosen, when I cut it out (using their crop marks) on 160gsm everything lines up nicely, however, when I cut it out from 300gsm I end up cutting either the top or the bottom off as the image has moved. I am sure this is down to the weight of the card but how do I (or the customer) counteract this and what is the term for the issue? (If there is one)
Thanks
LouiseCan you duplex the 300 gsm card inside the machine?
Or are you forced to print one side and then run the cardstock through the machine 2nd time to print the other side?
Double sided heavier cardstock is more problematic than paper and this issue is a common occurence.
Are you using the bypass tray or (if your printer allows it from a drawer?. usually there are limits to the stocks that can be run from drawers on smaller, less expensive machines)
It may help if you make sure the correct media type/weight and drawer/bypass tray is selected correctly in your print dialog/print setup.
There may be more than 1 place to select these parameters; check them all
Also check the media/weight setting on the printer itself for the bypass or drawer you are using.
There may be no real solution to achieving perfect registration from front to back on all type of media in your machine.
Good Luck!
Just realized you are printing from PDF. Make sure that Actual Size in selected each time in the print dialog when printing both sides. sometimes it defaults to Fit when you aren't paying attention and this can cause problems.
You wrote: The invite has a thin black line around the writing.
Do you mean they placed a stroked box around the edge of the invitation? This is a no-no. The crop marks should be adequate. A thin stroked box at the trim size will be an invitation to disaster when cutting a stack of printed items, even single sided would be hell, Double sided, forget it. Have them remove the box and just have crop marks. When cutting you will obviously cut off some of the marks which makes it difficult to determine the later cuts. This is when you get out a ruler to determine the settings you need to make for these cuts using your cutter.
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