Have a mac book pro OS 10.6.8 and can't get softwear to load.
JUST PURCHASED A HP ENVY ALL IN ONE PRINTER: 5660. CAN NOT GET IT TO LOAD SOFTWEAR ON MAC BOOK PRO
OPERATING SYSTEM IS OS 10.6.8 ANY SUGGESTIONS. JIM J
Hi Jim,
You will need to update your operating system to a later version or replace the scanner with a different model, the Envy 5660 is supported on Mac OS X v10.7 (Lion) or later versions, as you may find listed within the System Requirements below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04353671&cc=us&dlc=en&lc=en&product=6809227&tas...
Note: if you are not able to access the link above, the HP site currently being maintained and should become available in the next 2 hours.
If you would like, you may upgrade your OS to a later version.
Yosemite is available as a free upgrade for Snow Leopard users if your Mac meets the system requirements:
https://www.apple.com/osx/how-to-upgrade/
Regards,
Shlomi
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