Have a new iphone 5S and music won't play when headphones are plugged in. Restored the phone and tried again without restoring my info.  Any ideas on apps that cause this?

I just purchased a new iphone 5s and music would not play on it with headphones plugged in.  They replaced the phone for me but it continued to do this.  So I restored the phone and tried to play music on youtube before I restored all my settings and apps....Any suggestions on common apps that may cause this?

We have tried 3 different brands of headphones, including the apple set and auxiliary audio cord.
Also, music works fine before I load all my apps, hence why I ask if anyone knows about any kind of certain apps causing this.

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