Have a number badge in settings that won't go away and there are no updates that need to be done. Help!!!

On my settings, there is a number one (red) that won't go away. There are no updates that need to be done.

Maybe you should try updating 5.1.1 from iTunes? Because I had the same thing and it was 5.0.1.

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I have downloaded an album through itunes and there are 4 songs that have a cloud with a red arrow pointing downwards, when I click on it it says unable to download at this time. Why is this?

i have purchased an album via itunes and there are 4 songs that have a cloud with an red arrow pointing down, when I click on it it says unable to download at this time. Why?

I'm not sure if they could tell you but you could try contacting Apple for assistance by going to https://expresslane.apple.com, then click iTunes>iTunes Store>Purchases, Billing & Redemption. You will need your serial number, which you can find in Settings>General>About.

HT1527 when I try to download apps in my iphone , i get a spinning circle that won't go away and a icon that is gray and says "waiting". Any ideas how to solve?

When I try to download apps in my iphone , I get a spinning circle that won't go away and a grey icon that says "waiting" .Any ideas how to fix the problem?

First go into settings, Itunes and App store, sign out and then sign in again! (This might not work)

HT1386 i have albums that will not sync now. I have only owned my ipod for 5 mo and it appeared to sync fine. Now it say that the process is complete but there are 3 items that will not sync to my ipod. I i just purchased from the store!!

i have albums that will not sync now. I have only owned my ipod for 5 mo and it appeared to sync fine. Now it say that the process is complete but there are 3 items that will not sync to my ipod. I i just purchased from the store!! please help! thanks maggibnd

Do they play in iTunes?
Can you directly redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT4623 Hi, I have an iPod touch 2G with an iOS of 4.2.1 and there are no updates available for my device, I want to download an older version of iBooks that is compatible with my device. Pls what can I do?

Hi, I have an iPod touch 2G with an iOS of 4.2.1 and there are no updates available for my device, I want to download an older version of iBooks that is compatible with my device. Pls what can I do?

- The 2G iPod can only go as high as iOS 4.2.1. It does not have the hardware to support a higher iOS version.
- Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.
- You can only download the current version from the App store.

My iPod classic has stop working and when ever i try to synch it there is a alert saying that do not disconnect it and there are some songs which when i try to play the iPod re-starts again so please tell me what is the issue

my iPod classic has stop working and when ever i try to synch it there is a alert saying that do not disconnect it and there are some songs which when i try to play the iPod re-starts again so please tell me what is the issue and some sound is comming from the back pannel .
so please do something about it and give me the solution
thank you,
Saajan jain

To give you something, I need something too, like
How old is the Ipod? (if it is still under warranty, then send it to Apple service shop)
Are you running Windows iTunes or Mac iTunes?
What do you see on the iPod screen?
My guess is, your iPod classic is more than 2 years old and out of warranty, and the hardisk has gone kaput! and need to be replaced.
Have a nice day!

I downloaded the latest version (4) and there are not enyore that little triangle ( last sites) right to BACK/FORWARD button. I want that back.

I downloaded the latest version (4) and there are not enymore that little triangle ( last sites) right to BACK/FORWARD button. How i get it back?

You can also get the drop down list by holding down the left button on the until the list appears.
If you want the drop-down arrow you can add it with the Back/forward dropmarker add-on - https://addons.mozilla.org/firefox/addon/backforward-dropmarker

The "read" emails in one of my 3 email accounts have disappeared. I changed no settings and checked the view and they are gone. I need them back! Help!

Suddenly my main email account is not showing the emails I've kept in line...the other accounts haven't changed at all. I changed no settings, checked everything, no tags are in place. I shut down the program and opened it and nothing. I need those messages back! Where could they be??? Thank you in advance for any help you can give me!

There are several possible reasons that messages seem to 'disappear'.
There are two types of email accounts: IMAP and POP. See https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts
If you have a POP account and are accessing the mail on more than one computer or smartphone, whichever device reads (downloads) the message first will have it locally, but it will no longer be listed or available on the other devices.
If you have an IMAP account, the message stays on the server, but if one device (user) moves or deletes the message, it will affect the view on all devices. So, for example, if you are using your smartphone and take some action on an email, when you get back to your computer, it will reflect that same action (but you might not have realized what caused it).
Sometimes the index of a mail folder (.msf) will get corrupted. If you right click on the name of the folder and select Properties, a 'Folder Properties' window will open. Select 'Repair Folder'. This may take care of the problem.
Another, less likely, reason for messages not to show up in your inbox is having the preference set to show only unread or recent messages. Then once you read them they seem to disappear.
If you are still having problems, please look at the following items and respond with the information.
1) What operating system do you use (Win8, MAC, Linux, etc)?
2) Are you using IMAP or POP?
3) If your mail server has a browser interface (web mail access such as mail.google.com), do the messages show up there?
4) Right click on the folder in question and select Properties.
a) Number of messages?
b) Size on disk?
5) Left click on the account name; View settings for this account; highlight Server settings;
What choices are marked under "When I delete a message"?
6) What, if any, antivirus program do you have installed?

New text message notification won't go away, but there are no unread text messages

I've tried turning the phone off and on again about a million times. I've tried deleting the text message thread that it should have been talking about. I've restored my settings, I've erased the entire phone and then restored from itunes... and IT'S STILL THERE. Stupid little red "1" in the text message icon. When I click on messages, it just opens to the screen showing all your threads. I've obviously checked all, and there are no unread messages...and even if there was 1 unread message like it's saying, when I click on messages it should open up directly to it, but it doesn't, because there isn't one.
Don't know what else to try. Anyone have any suggestions or heard of this before? Thank you so much, I appreciate all help!

I had this same problem with my phone. I reset it, no messages appearred unread! Eventually I "dragged down" my notification centre at the top of your screen, and it showed my "unread" message! I clicked it and my problem was solved! Hope this works for you!

After iOS 8 update, the "1" badge on settings won't go away. There is nothing actionable that I can find.

After doing the update on my 5S, it appears the "1" badge over Settings will not go away. I've been through the settings menu multiple times and can't find anything actionable, looking for help. It's driving my OCD-self insane.
I've turned the phone off and on a couple of times, to no avail. Thanks

Same here with an iPad Air.
Tried to sync, to reboot to look for new software to force the counter to zero but nothing happened....

HT1688 ok i have a iphone 3 and there are some things that is wrong with it can it be fixed and if so where or who do i talk to

i have a iphone 3 and there is things wrong with it can it be fixed and who do i talk to to get it fixed

Apple does not repair iPhones, but will replace the entire iPhone for a flat fee; see the Service Pricing section here:
http://www.apple.com/support/iphone/service/faq/
There are independent iPhone repair services that may be able to do a repair for less, though of course it depends on what's wrong with it. Do a web search for "iPhone repair". Note, though, that if you elect to have the iPhone serviced by an unauthorized shop, all further support from Apple will be voided.
The iPhone 3G is pretty old now by smartphone standards, though, so you might want to consider putting your money toward a new, or at least newer, iPhone rather than spending to repair your current unit.
Regards.

I have an error message that won't go away and stops me from using any other buttons in the screen.

I have an error message reading 'item over 1 byte. Connect to a wifi network or use iTunes on your computer to download 'tv show'.
When I connect it to iTunes or use a wifi network nothing changes. The warning remains in place no matter how many times I push 'ok'. iTunes actually says the show is already fully downloaded.
I can't use any other button or controls because the only thing responding is the 'ok' button on the error message.
I've now given up and am just trying to exhaust the battery. What a joke. This device is only a week old.
Anyone else with a suggestion on how to make the error message go away? I'm worried this will happen again.
Thanks!

Try this.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

"Java Runtime Environment" pop up + "Safari web Content" within force quit menu - two issues that won't go away and might be related?

Hello Guys.
I have this Java pop up for several weeks now and no amount of restarting my Mac will make it go away. Also, when I go to my force quit menu, it insists I have this "safari web content" running, and I have no idea what it is. They might be related, I"m not sure, but how do I make them both go away?
The java pop up prompts me to install java (and I already have installed it, multiple times, so no use there).

Oh my gosh. okay here we go. I do see the "Facebook video calling" plug in you spoke about. I know what the silverlight plugin is (that's for an exam I needed a while back but I don't think that's the problem). What should I do now? I can't thank you enough.
Facebook Video Calling Plugin
Facebook Video Calling by Skype — from file “FacebookVideoCalling.bundle”.
MIME Type
Description
Extensions
application/skypesdk-plugin
Facebook Video Calling plugin provided by Skype
Google Talk Plugin
Version 5.40.2.0 — from file “googletalkbrowserplugin.plugin”.
MIME Type
Description
Extensions
application/googletalk
Google voice and video chat
googletalk
Google Talk Plugin Video Renderer
Version 5.40.2.0 — from file “o1dbrowserplugin.plugin”.
MIME Type
Description
Extensions
application/o1d
Google Talk Plugin Video Renderer
o1d
Java Applet Plug-in
Displays Java applet content, or a placeholder if Java is not installed. — from file “JavaAppletPlugin.plugin”.
MIME Type
Description
Extensions
application/x-java-applet
Basic Java Applet
application/x-java-applet;deploy=11.31.2
Java Applet
application/x-java-applet;javafx=8.0.31
JavaFX Applet
application/x-java-applet;jpi-version=1.8.0_31
Java Applet
application/x-java-applet;version=1.1
Java Applet
application/x-java-applet;version=1.1.1
Java Applet
application/x-java-applet;version=1.1.2
Java Applet
application/x-java-applet;version=1.1.3
Java Applet
application/x-java-applet;version=1.2
Java Applet
application/x-java-applet;version=1.2.1
Java Applet
application/x-java-applet;version=1.2.2
Java Applet
application/x-java-applet;version=1.3
Java Applet
application/x-java-applet;version=1.3.1
Java Applet
application/x-java-applet;version=1.4
Java Applet
application/x-java-applet;version=1.4.1
Java Applet
application/x-java-applet;version=1.4.2
Java Applet
application/x-java-applet;version=1.5
Java Applet
application/x-java-applet;version=1.6
Java Applet
application/x-java-applet;version=1.7
Java Applet
application/x-java-applet;version=1.8
Java Applet
application/x-java-vm
Java Applet
QuickTime Plug-in 7.7.3
The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. — from file “QuickTime Plugin.plugin”.
MIME Type
Description
Extensions
application/sdp
SDP stream descriptor
sdp
application/x-mpeg
AMC media
amc
application/x-rtsp
RTSP stream descriptor
rtsp,rts
application/x-sdp
SDP stream descriptor
sdp
audio/3gpp
3GPP media
3gp,3gpp
audio/3gpp2
3GPP2 media
3g2,3gp2
audio/aac
AAC audio
aac,adts
audio/aiff
AIFF audio
aiff,aif,aifc,cdda
audio/amr
AMR audio
amr
audio/basic
uLaw/AU audio
au,snd,ulw
audio/mp3
MP3 audio
mp3,swa
audio/mp4
MPEG-4 media
mp4
audio/mpeg
MPEG audio
mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/mpeg3
MP3 audio
mp3,swa
audio/vnd.qcelp
QUALCOMM PureVoice audio
qcp
audio/wav
WAVE audio
wav,bwf
audio/x-aac
AAC audio
aac,adts
audio/x-aiff
AIFF audio
aiff,aif,aifc,cdda
audio/x-caf
CAF audio
caf
audio/x-gsm
GSM audio
gsm
audio/x-m4a
AAC audio
m4a
audio/x-m4b
AAC audio book
m4b
audio/x-m4p
AAC audio (protected)
m4p
audio/x-mp3
MP3 audio
mp3,swa
audio/x-mpeg
MPEG audio
mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/x-mpeg3
MP3 audio
mp3,swa
audio/x-wav
WAVE audio
wav,bwf
video/3gpp
3GPP media
3gp,3gpp
video/3gpp2
3GPP2 media
3g2,3gp2
video/avi
Video For Windows (AVI)
avi,vfw
video/mp4
MPEG-4 media
mp4
video/mpeg
MPEG media
mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
video/msvideo
Video For Windows (AVI)
avi,vfw
video/quicktime
QuickTime Movie
mov,qt,mqv
video/sd-video
SD video
sdv
video/x-m4v
Video (protected)
m4v
video/x-mpeg
MPEG media
mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
video/x-msvideo
Video For Windows (AVI)
avi,vfw
SharePoint Browser Plug-in
Microsoft Office for Mac SharePoint Browser Plug-in — from file “SharePointBrowserPlugin.plugin”.
MIME Type
Description
Extensions
application/x-sharepoint
Microsoft Office for Mac SharePoint Browser Plug-in
Shockwave Flash
Shockwave Flash 16.0 r0 — from file “Flash Player.plugin”.
MIME Type
Description
Extensions
application/futuresplash
FutureSplash Player
spl
application/x-shockwave-flash
Shockwave Flash
swf
Silverlight Plug-In
4.1.10329.0 — from file “Silverlight.plugin”.
MIME Type
Description
Extensions
application/x-silverlight
Microsoft Silverlight
xaml
application/x-silverlight-2
Microsoft Silverlight
xaml

Old Username won't go away and now I cannot update my Apps! What can I do?

When I synced my iPad 2 to my iTunes, it asked me to update the iPad to the new OS, which I did. Then it asked me to pick a username that had an email address. I already had a username from way back when I got my first iPod, but it was not an email address and the updated system would not accept it. I gave the email address that was associated with my account and the system continued on.
Once everything was updated, I went on my iPad and tried to update my apps. The window that popped up however had the "old" username, the one without an email address. I tried the password associated with that username, but it said that the password was wrong. I tried a few times until it got me to the forgot password screen. There, I used the send email authentication option, but I don't get an email to the address associated with that account. For the other option, the security question, it asks for my birth date and once I enter it, it says that the information does not match their records.
I have tried to sign out and re-sign with the new ID, I have visited the Apple store twice, spoke to somebody on the phone, nobody can solve this issue. At the store last night the "genius" re-setted it to factory settings and asked me to try to download a free app. When it asked for the password, the "new" ID, the one with the email address, popped up. I thought I was finally OK. But nope. When I synced the iPad with my iTunes stores to get all my apps previously purchached under the "old" username, the same problem persists.
PLEASE, Anyone has an idea on how to solve this?

I've been having the same problem for days and just solved it. Tried going to Apple ID and had all the same problems you did in the second paragraph. I signed out with my current username on the ipad under settings--->store and signed back in with my oldest apple id and password. Now the apps don't ask for a password to upgrade. I too had a username that wasn't an email address and had to change to one that was at some point. That's what caused the problems. Hope this can work for you.

HT203167 I am trying to download songs onto my PC it gets to about 85% download then my computer crashes. When I look in my account I have been charged for the items but it has not downloaded and there are no available downloads??

I am trying to download songs onto my PC it gets to about 85% downloaded and then freezes I have to turn off and restart but then I have been charged for the item but it is not available in my downloads can anyone help?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

Have a number badge in settings that won't go away and there are no updates that need to be done. Help!!!

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