Have a RoboHelp HTML Idea? Gripe?

Hi folks
I've started an IdeaScale for RoboHelp to stimulate some discussion.
Click here to view
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Obviously Willam's comments about editing the output do not apply to MS HTML Help. It is possible with RH Webhelp (and possibly Flashhelp and Airhelp Web output, but I'm not familiar with those formats), but not particularly nice.
As he states, the easiest way is to continue using RH to edit the source and recompiling as needed.
With the chm files, they could decompile the chm, then edit and recompile in the free Microsoft HTML Help Workshop application, but they would lose RH specific functionality like build and conditional tags (and possibly drop-down hotspots - or at least not be able to add them easily). Additionally, changes they made to these files would not be reflected in the RH source files either. (The HTML Help Workshop project could be imported as a new project into RH if required, but I'm not sure exactly how messy that would be.)

Similar Messages

RoboHelp HTML v7

Hi,
Could anyone explain the exact significance of selecting the
options Check for deleted files/Republish All while generating a
help file. The help to RoboHelp just mentions that Republish All
should not be used while merging projects.
Thank you
anu

Hi there
I'll be happy to fill in the missing detail for the options
you mentioned.
These pertain to the process of Publishing your WebHelp. And
that process is vastly different than Generating. But so so many
users confuse the two.
You have a RoboHelp HTML project consisting of Source files.
Perhaps they are in the following location:
C:\Projects\MyProject
You Generate WebHelp and that process modifies each of the
Source files. They end up in the Output location. Assuming the path
I listed earlier, that location would be:
C:\Projects\MyProject|!SSL!\WebHelp
Now the Publish process comes into play. The Publish process
copies the files from the WebHelp output folder to another
location. Perhaps a server. So here is what those options do.
Normally, the first time you publish, each file is copied
from the Output Folder to the Server. As each file is copied, it is
logged in a file that tracks dates, times, file name, etc. The
first time you publish, ALL files are copied.
Subsequent publishes then only copy across the files it
senses have been changed. So as it is copying, each file is
compared to the list. Is it newer? No. Don't copy. So the first
publish process may copy perhaps 1500 files. But the second time
you publish, maybe only 20 files are actually copied, as those are
the only ones that changed.
Republish all says to ignore the list and just copy ALL the
files again. You may wish to choose this if perhaps your IT folks
advised you a server crashed and suggested checking all your links
to ensure they are all working after they restored from a backup.
Fuhgeddaboudit! Don't waste time checking links. Just republish all
and you will know you are good to go.
Check for Deleted files doesn't do what you may think it
does. You might see that and think that if you deleted a folder of
files from your project, RoboHelp will also clean those files off
the server. Nope The key thing to remember with this is that The
publishing process will never ever delete files off the server. If
you need files removed, you will need to do that manually.
So what does it do? It slows the publishing process down. If
that option is enabled, not only does the process check to see if
the files are newer and need to be copied, it also checks the
server to ensure the files still exist! If one has gone missing, it
will be copied over. Even if it's not newer.
Hopefully that helps... Rick

RoboHelp HTML 9.0.2.271 crashes when opening .htm files

Hello. I'm using RoboHelp HTML 9.0.2.271. When opening a certain RH project (I have three that I access regularly), the project opens fine, but when I try to open any of the topic files, RH hangs/crashes. I can perform any other tasks in the project (generating, publishing, updating the browse sequence, etc.), but I can't open any .htm files. In trying to fix this problem, I have:
Updated from 9.0 to first 9.0.1 then 9.0.2
Renamed the .cpd file
Imported one of the topics in the crashing project to a project that isn't crashing
Updating and renaming the .cpd file didn't work and importing the topic into a healthy project allowed the topic to open (so the topic doesn't seem corrupt).

Also using 9.0.2.271, I had exactly the same problem: open project, double-click a topic in the Topic List pane... crash.
However, immediately after opening the project I had Windows 7's blue 'busy' doughnut symbol constantly flashing under the mouse pointer. This is described (for RH8) in Peter Grainge's description on his excellent website (RoboHelp > Opening RoboHelp Projects). The same topic mentions the .hhp file, so I checked the contents of mine...
At the very end, in the [MERGE FILES] section, it listed two other .chm files; one which was supposed to be there, and one which was not (Dummy.chm). I had merged Dummy.chm only during the early testing stages of my project, and had long since removed all references to it from my project. I have no idea why it was still listed in the .hhp file.
I deleted the reference to Dummy.chm from the .hhp file and regenerated the project... and Dummy.chm reappeared in the .hhp file! After deep-searching my project files using NotePad++, one remaining reference to Dummy.chm was also listed in the .xpj file:
<file>
<name>Dummy.chm</name>
<comments></comments>
</file>
So I manually removed those lines and saved the .xpj using NotePad++, reopened the project using RoboHelp, and regenerated. The rogue reference to Dummy.chm is now gone. I have opened, saved, and closed the project several times and it now seems to be reliable.
Probable cause of bug: I had recently performed a cleanup of my project folder and deleted Dummy.chm, but unknown to me I suspect RoboHelp was still looking for it when opening the project, hence the permanent 'busy' doughnut and the crash when trying to do anything else, like opening a topic.

RoboHelp HTML 9 Webhelp Layouts include all (unnecessary) project files

I am currently using RoboHelp HTML 9 on Windows 7 Pro. I have administrative rights on the computer.
My current project contains over 30 different webhelp layouts with 30 different TOCs that are all based on the different functions in a web-based application for a client. The project also includes over 30 different print layouts based on the same TOCs. I use build conditions to specify what I want to appear in the webhelp and print layouts. My project is organized into basically three main folders that represent Tasks, References and Concepts (as close to DITA as I can get this client). Each of these main folders has a subfolder named after a function and it contains the topics and screen captures that relate to that specific function task, function reference or function concept.
I created each webhelp layout in the SSL pod based on the specific TOC that was created for the function. In the WebHelp settings, I specified the TOC in the Content section along with enabling the "exclude unreferenced topics from output" and "exclude unreferenced baggage files from the output" options. In the Navigation section, I selected the appropriate skin that I customized along with enabling Contents and Search options with adding the About box.
With these settings my problem is that ever single webhelp layout includes all of the files in the three main folders, even when they are not referenced in the TOC. This has caused my outputs to explode in size because of the unnecessary folders filled with files (topics and graphics). How can I compile the webhelp layouts so they only output the files referenced in the TOCs and not every single file in the the three main project folders?
Any suggestions will be greatly appreciated because my client is not local and I have to send these files to them over the internet.
Thanks in Advance!

"Exclude unreferenced topics from output" starts by excluding topics that are not in the TOC etc. However if a topic in the TOC has a link to a topic that is not in the TOC, the linked topic will also be included to avoid a broken link. It also daisy chains so that if the second topic has further links, that too gets included.
The idea behind this option was that people wanted TOC only outputs but Adobe chose to implement it in this way. I can see why but I take the view that if that results in broken links, that is the author's responsibility. If you agree, then please follow this link and ask for true TOC based authoring.
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
Meantime you will, as Amebr points out, need to create build tags and expressions. There is a page on my site that covers that.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Converting RoboHelp for Word to RoboHelp HTML (v8)

I have a RoboHelp for Word (started at v6, converted to v7, and now at v8) project that I want to convert to a RoboHelp HTML v8 project.
The RoboHelp for Word V8 looks good, works great and builds good looking WebHelp and MS Html Help finished outputs! But, I can't seem to figure out how to embed Captivate App Demos (SWF) into the project. Another post in these forums indicated that this is easy with RoboHelp HTML; and after some testing, indeed it is! Great.
Now - the question is, how do I get my existing (looks good, feels great) RoboHelp for Word V8 project imported into RoboHelp HTML V8?
I made a copy of my RHWord project directory (so as not to screw anything up) and then opened RHHTML and chose to import an existing HPJ project. When asked whether to keep the project file XPJ or go to HHP, I chose HHP.
During the conversion, I get lots of "images not valid; invalid chars" on GIF files that RHWord has no problem with. It will not display nor publish these GIF files. Actually, it does display some of the GIFs in the RHHTML dev env, but then doesn't publish them!
Also, during the conversion, it asks if you want a single CSS for each file or one CSS based on one of the WORD docs from the RHWord project. The default was the former, so I chose it. After the conversion, many of the topics have CSS data that appears at the top (e.g. long list of font names) that end up getting published also. So why did this happen?
Also, after the conversion, many of the topics have non-displayable characters that do not show up in the RHWord version; source or published version.
So - my question is, how do I correctly go from a RHWord project that seems to edit and publish just fine to a RHHTML project cleanly?
I have tried to be as detailed as possible on each of these issues, but if more is required, let me know.
Thanks much for your assistance,
Jeff
Message was edited by: jonestech

The original post included a complaint:
"After the conversion, many of the topics have CSS data that appears at the top (e.g. long list of font names) that end up getting published also"
I didn't spot an answer to this part of the problem. I may have missed it
I see this also in importig a RH8 WinHelp project for conversion to WebHelp. It's no big deal to just delete the font list in projects that have just a single original Word doc, but I have a number of projects that each contain hundreds of Word docs, and the font list is inserted tt the top of each converted htm file.
So I am motivated to find a solution...
Any ideas RH troops???

Topic headings not showing in Firefox, with RoboHelp HTML version 8 WebHelp

1. I have just upgraded a customer's Help project to RH8, with a WebHelp layout.
The finished WebHelp Guide works fine in Internet Explorer 8.
But Firefox 3.0.1.5 (latest update) does not show topic headings (style Heading 1) where they are automatically linked to the Topic Properties > Topic Title.; i.e. the topic heading is a Field {Title}, using rh-variable_start name="title" etc. Firefox only shows the topic heading if the heading exists as text in the WYSIWYG field.
I checked a backup copy of the compiled WebHelp that I had generated using RoboHelp HTML version 7, and this works OK - all topic headings that are fields display OK in Firefox.
2. Also, some images (.gif format) do not display in Firefox that is generated by RH8.
Any ideas, anyone?
Philip

Hi,
Note: All I post here are my findings. I didn't test all DHTML effects and I'm not a javascript guru, so I may be wrong.
As far as I can find, this behaviour is defenitly a bug, although it's not related to headings, CBT's or images. This is what I found:
Whenever you have multiple DHTML-effects that kick in on load, Firefox only displays the one that is defined first in the topic. In the bottom of the topic, you'll find a script like this:
<script type="text/javascript" language="JavaScript1.2">//<![CDATA[
    if( typeof( InitEffects ) != 'function' ) InitEffects = new Function();
    InitEffects('img1','x-on-pageload: fadein();');
    InitEffects('h11','x-on-pageload: fadein();');
    InitEffects('h111','');
//]]></script>
In this case, the image with id img1 is loaded first and displayed correct. All subsequent effects (heading with id h11) is not displayed. Putting the heading in front of the image will show the image, while the image is not displayed.
I suspect that the effects are not correctly parsed into
if ((gbBsNS6)&&(srcObj.addEventListener))
        srcObj.addEventListener( noOn.toLowerCase(), new Function("event", newHandler ),false);
on line 2994 and 2995. Changing or deleting line 2995 effectively removes kills on load effects (ie not showing anything with an on load effect) as expected.
If you also use DHTML effects and find the same behaviour as Philip, please post a bug report.
Greet,
Willam

Robohelp HTML 9 hyperlinks in table cells help

Hi,
I'm creating a table in robohelp html 9 and adding hyperlinks in the table cells. If the hyperlink is the first word in that cell robohelp is adding styling code to the link eg <td><a href="#" style="color: #0000ff; text-decoration: underline; ">test</a></td>.
If I add a link to the second word in a table cell the styling does not appear or even if I add a space before the link the code does not appear eg <td> <a href="#">test</a> </td>.
The code appears when I flick between design and HTML views but it does not make any difference in which view I create the link.
No matter how many times I delete this code is keeps coming back. Can anyone please help me? Is there some default that gives this the styling code?Does anyone else get this issue?
A table with the different examples is below. It was created in design view by clicking table>insert table>OK. Links added by clicking the insert hyperlink button.
<table style="border-collapse: separate; border-collapse: separate;" cellspacing="0"
         width="33.333%" border="1">
    <col style="width: 100%;" />
    <tr>
        <td><a href="#" style="color: #0000ff; text-decoration: underline; ">test
         that has the added code</a></td>
    </tr>
    <tr>
        <td> <a href="#">test with space in front of link</a> </td>
    </tr>
    <tr>
        <td><a href="#" style="color: #0000ff; text-decoration: underline; ">test</a></td>
    </tr>
    <tr>
        <td>A <a href="#">test</a> </td>
    </tr>
</table>
Thanks in advanced

I have the same problem with those stupid links in tables - I've been working on this for HOURS and HOURS...... Based on previous experience, I assumed it must only be me and an ill-formed stylesheet. The table/link issue just came to my attention because I am in the process of changing styles/formats to a new company standard (new link color) and thought I really screwed my CSS up as I was changing things!
My only workaround thusfar has been to rewrite some data in the tables so that text will precede the link (yes, I did). And where I just couldn't do that, I resigned myself to the problem and forced a different color on the links (changing the #0000ff). One plus was that RH didn't rewrite the color code once it was changed manually..... but then I realized later that I didn't consider the hover color when I did this, so I now have to go back and correct them.
So glad to find your post...........
I played with the idea of adding hidden text, but was worried that the problem was really a result of an issue with my CSS and doing that wasn't the proper way to fix it.   So, without guilt, I took Rick's suggestion and added an invisible dot/period at the beginning of every link in a table, when that link is the first or only content in the td. Did the trick! Now the links assume my declared css style!
I submitted a bug report.......
Thank you!!!

Is RoboHelp HTML 7 incompatible with Lotus Notes?

Has anyone noticed incompatibility between Lotus Notes mail
v6.1 and RoboHelp HTML v7.0? I've had LN installed for the lifetime
of this computer, ~3 yrs, and have worked with RH 7.0 for ~2 mns.
Just this week, I've had three instances of LN not opening after I
managed to crash RH. Rebooting worked the first time: the 2nd time,
I had to re-install LN; the 3rd time, rebooting worked.

Until Notes.6, I always suspected something was going on
between the two.
For many months, I haven't had any RH crashes I could blame
on LN.
If LN is doing any automatic stuff, try turning it off. Or,
as a test, close LN before you launch RH. Any crashes after that?
Automatic stuff means checking for new mail, alterting you
when new mail arrives, Calendar reminders, and so on.
I know, that's what LN is for, but you might find something
that always eluded me. For example, I turned off the new mail alert
long ago, but I can't prove a link.
Good luck.
Harvey
P.S. I should mention that sometimes I have LN and RH running
at the same time on one machine, but mostly I run them on separate
PCs. Still, I can't prove a link.

Can't create or open a project in Robohelp HTML 8

Hi,
I just installed RoboHelp HTML 8.0.0.203 trial on Windows XP (SP3). It's the first RoboHelp
version I've installed on this computer.
No error occured during installation the program starts normally.
1. When I try to create a new empty project the program only creates the folder with
following files and folders:
!SkinSubFolder!
Adobe AIR.ssl
default.css
FlashHelp Pro.ssl
FlashHelp.ssl
Microsoft HTML Help.ssl
testproject.cpd
testproject.glo
testproject.hpr
testproject.ppf
testproject.syn
WebHelp Pro.ssl
WebHelp.ssl
At the moment when the new project file should open nothing happens not even an error
message.
2. When I try to open the sample project file CCC.xpj an error prompt tells me that the
opening of the project was aborted or CCC.cpd couldn't be loaded.
3. When I try to import a PDF (File>New>Project>Import>PDF) an "unexpected error" occures
during conversion.
I already reinstalled RoboHelp and I have administrator rights, but still the same problem.
P.S. I had the same problem on another system with the Robohelp 7 trial some months ago.
But RoboHelp X5 works fine on a third system, I consider an upgrade if the problem can be solved.

Well I tested to install RoboHelp 8 on my machine at home where the RoboHelp 7 trial didn’t work. At first with Comodo Firewall Pro enabled and it blocked the two attempts of Windows Installer to access the internet. ->Creating a project still doesn’t work.
Then I uninstalled Robohelp 8 and disabled the firewall. Installed Robohelp 8 again and tried to create a project but it still doesn’t work.
Also I installed Robohelp 8 on different machines at home (XP, Vista Business, 7 Professional) all running with Zonalarm Firewall and it worked.
But installing a new OS is no option for the company especially when everything else works fine.
Before I opened this thread I googled some time for this problem but couldn’t find anything. This is weird because I’ve installed it on two systems which have noting in common besides both run XP.

RoboHELP HTML Freezes Different Ways

Using Windows XP and RoboHELP HTML 6.0:
If I start RoboHELP HTML from the START > Programs menu,
it freezes almost instantly and requires END TASK.
If I double-click a previously created .xpj file in Windows
Explorer view, then RH HTML starts up and I can work in the project
file... but if I try to IMPORT a file into the project file
list/topics, then the application freezes again. I'm only trying to
import an HTML file that was originally created with RoboHELP for
another project.
Why does RH freeze up??

Did this by chance happen to start after you had used a dual
monitor configuration? Folks around here are probably thinking I
believe that's the cause of every problem, but in some cases, we
have found that disappearing dialogs and "freezes" are actually
caused by going from dual monitors to one monitor, and dialogs are
appearing off-screen (which then makes RH look like it's inactive
and not working).
One experiment you can try with either "freeze" that you've
listed is to hit the Esc key and see if RH livens up again. If
there is a dialog open, Esc closes it and returns you to RH.
Just a thought,
Ben

How can I convert a Flare project to RoboHelp HTML 10?

In my company, we work in RoboHelp HTML 10. We aquired a company that uses Flare for their online help project, and now it falls to me to convert it to RoboHelp. I searched online and found the converter on the Show Me The Demo site, but the download button doesn't do anything.
Is that converter posted anywhere else? Or is there another method of converting from Flare to RoboHelp? Any help would be appreciated.

Hi folks, sorry for the glitch in the download for the Flare to Robohelp Project Converter. I have been traveling and teaching and did not notice this post.
Until I fix the link, please email me using the address in my Profile and I will send it via an email attachment right away.
Sorry for the inconvenience.
John
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com

RoboHelp HTML 9 Search Pane Max results controls

RoboHelp HTML 9 with WebHelp as output...
I have a two part question. By default when our users do a search in compile dhelp, they see 10 search results per page. Is there a place in my RoboHelp interface where I can change that to larger number? I have found a line of code in a *.js file where it looks like I could manually change it, but would prefer not to have to do it that route in case that causes unintended hiccups elsewhere.
var nMaxResult = 10 ;
Second part of my question is related to statement in release notes/new features notes for RoboHelp 9 that state users can control the max search results per page on-the-fly as they use the Search pane. This feature only applies to WebHelp or WebHelp Pro and my output is WebHelp. I can see a line of code for that feature in the whfform.htm file but nothing shows up like that in the Search pane within compiled help. Is this a bug or is there a control somewhere in RoboHelp project settings that allows me to enable that option for users? The last 2 lines below would seem to control this area. The Search pane items referenced in first 4 lines do show up ok in my Search pane.
gsTitle = "Type in the word(s) to search for:";
gsTitle = "Type in the word(s) to search for:";
gsHiliteSearchTitle = "Highlight search results";
gsHiliteSearchTitle = "Highlight search results";
gsMaxSearchTitle = "Search results per page" ;
gsMaxSearchTitle = "Search results per page";
Thanks for any insight you can provide,
KF

I know this is an old topic, but I was trying to figure this out myself today and finally found it. In case others have been looking for this, it's in in this file:
whform.js
find this variable:
var gnMaxRslt = 10;
and then change the 10 to the number you want.
If you do that in the generated help, the number will change in the Search pane, but it will still display only 10 results. To get it to actually display more than 10 results, I had to edit the RoboHelp file, not the generated help. I made a copy of C:\Program Files (x86)\Adobe\Adobe RoboHelp 10\RoboHTML\WebHelp5Ext\template_stock\whform.js before I edited it. (Right-click the file, click Copy, then right-click in the folder and click Paste. Edit the one that doesn't say Copy in the filename. Then if you want to back it out, delete the one you edited and remove Copy from the original.) If you have your project open in RoboHelp, close it, then reopen it so it can "grab" the new info.
This ought to be in the WebHelp Setting dialog box on the Search pane.
--Karla--

Importing MS Word into RoboHelp HTML / TOC Creation/ CHM output?

Hello,
I am a newbie to RoboHelp 8 and am trying out the Adobe Technical Communication Suite 2.5, and have a Windows 7 (64 Bit) OS.
At the moment, I have a single 40 page word document (MS Word 2010) that I would like to bring into RoboHelp 8.
With that said, I create a blank project, and then import the document. But, when I try to generate and view a help file, I am not seeing the table of contents. I have even done the AUTO TOC and verify that the links correspond to sections and sub-sections etc. - but still no TOC.
In addition, for some reason it brought in each of my figures twice, so that I have two figure 1s, two figure twos and so on.
Finally, it gave me an error message and was complaining about WidgetMax:
"Compilation failed while compiling http:\www.widgetmax.com."
I am not sure what that is about either.
Okay, one more question. Is there an easy way to break up all the sections/sub-sections into unique topics before or during inport into RoboHTML? It seems that RH 8 really needs to have multiple topics versus one long topic, containing what was formerly a MS Word document. What is the best approach to making that happen?
Overall, I am looking for a nice automated system, whereby I can take developer created documents (from protected MS Word templates) and bring them into RoboHelp HTML (version 8). Hopefully, I will not have to break apart the entire MS Word document first, before bringing it into RH 8.
Thanks for taking the time to answer the questions from a newbie.
-J

Hi there
My own guess is that you created a project using one of the supplied templates. Specifically, the Application Help template. This template already has a CHM window defined that contains a link to the WidgetMax.com site. When a link to a web site is defined in a CHM window, the compiler will squawk about it because it cannot resolve the link to a local HTML page. So you may safely ignore the message.
As for importing the Word content, you have some decisions to make. How do you want to edit the content after you get it into RoboHelp?
After you import you will abandon Word and make any changes to the documentation only using RoboHelp HTML.
You will continue to maintain the Word document using Microsoft Word and you will want to update RoboHelp HTML to reflect the changes
Depending on the avenue you wish to take, you will have different options for splitting the Word content into individual topics. Once we know which option you wish to use we can offer more guidance.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
Adobe Certified RoboHelp HTML Training
SorcererStone Blog
RoboHelp eBooks

RoboHelp HTML 10 is taking one of my topic files and copying it multiple times.

I am using RoboHelp HTML 10 to update a reference project with about 1,500 topics in it. Today, I created a new topic with several internal bookmark links. I have edited this topic file several times and saved it without any problems but late today, when I wanted to save the file and close the project, RH gave me an error message about the file name being too long and the TOC reference was too long. This error message repeated over and over so I used Task Manager to kill RH and I rebooted my PC. When I got RH running again, I discovered 40 copies of the topic file listed in the Project Manager window. Each file name is a unique creation made up of the original topic file name and one or more of the internal links. Here is a sample of the names:
Ultimate_Data_Display.htm (topic file with several bookmarks)
Ultimate_Data_Display.htm#View_Data (no .htm suffix - when I open one of these files using NotePad, the file contains an exact copy of the original html code)
Ultimate_Data_Display.htm#View_Data#Detailed_View
Ultimate_Data_Display.htm#View_Data#Detailed_View#Summary_View
The file names get longer and longer until the 260-? character limit is reached.
RH appears to be parsing the topic file, pulling out the bookmark code, concatenating various bits together and then saving copies of the original file under these new names. Perhaps this is occuring because of some interaction between RH and the version control system we are using. However, I don't know what version control system we have. I have a "source folder" on my local desktop and RH is doing some type of checking in and checking out of all the files that I work on.
Any suggestions on how to stop this problem would be great, as I have several new topic files to create over the next few work-days.

This is a new one on me.
Have you tried deleting the CPD file and then working on the project?
Where is the project located?
Does your working environment have a backup tool running all the time, such as Memeo?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

RoboHelp HTML Version 10 - Navigation panel not displaying in published project

We are generating a WebHelp project in RoboHelp HTML Version 10 and the navigation panel (TOC, Search, etc.) is no longer visible in the index file (viewed locally) and it's only visible by clicking "Show" when viewed in a web server. This issue is occurring with Internet Explorer 11 and Google Chrome Version 39.0.2171.99 m. I also tried to view the index files of previously generated projects and am experiencing the same issue (this did not occur before). Is this a known issue? It appears that there a few other discussions posted recently experiencing similar issues. Any help would be greatly appreciated.
Thanks,
Nikki

Hi there
Sorry, but I'm a bit confused. What you are describing sounds like perfectly normal behavior.
Can you share a link where this is happening? Not so we can click it, but so we can see what the link looks like.
If you want a topic to open with the surrounding navigation (TOC, Index, Search, Glossary) you need to click the Show link, then look at what's in the Address bar. Copy that link and you should have what you need.
Cheers... Rick

Have a RoboHelp HTML Idea? Gripe?

Similar Messages

Maybe you are looking for