Have a student / teacher subscription. Trying to download and install applications on new mac pro with yosemite

Have a student / teacher subscription. Trying to download and install applications on new mac pro with yosemite. Old applications still work on older Mac Pro. Can't download any applications. Creative Cloud website and desktop app both fail. Very frustrating. Anyone having this problem?

Chas50 I would recommend removing the currently installed Adobe Creative software.  You can then install the new versions of the Adobe Creative software included with your membership.  You can find complete details regarding the uninstall and install process at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Similar Messages

  • Trying to download and install Acrobat 8 Std

    I have a new Windows 8.1 computer. I have de-activated Acrobat 8 Std on my old computer. I am trying to download and install on my new computer. When doing so, Adobe appears to only offer Pro, and wont accept my serial number. Suggestions?

    If you did not save your previous download you may be out of luck. To date, I have not heard of anyone being successful with AA 8 on Win 8.1, but that does not mean it is not possible. I suspect it may not work, but only trying will answer that question. If you search the forum, you may find some of the old posts to find the Adobe person to contact through PM to see if he can give you a link. They no longer post the link for std.

  • I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to..  When I've tried to download and install again

    I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to..  When I've tried to download and install again it says that the "Object Already Exists."  It may exists, but it is not visible in the file or in my list of programs on the Startup Menu.

    cactisken
    You should not have to uninstall Premiere Elements 12/12.1 in order to install and run Premiere Elements 13 on the same computer unless your computer is overloaded and the computer resources are compromised. Just use one program at a time.
    Can you still use 12/12.1 on this same computer that will not let you use 13?
    What specific Window operating system are you using?
    Let us go through the usual drill...
    1. Does the problem exist with and without the antivirus and firewall(s) disabled?
    2. Are you using a pen and tablet device instead of a mouse?
    3. Did you install the program with antivirus and firewall(s) disabled?
    4. Disable the SLCache Folder found in Windows 7, 8, or 8.1 64 bit
    Local Disk C
    Program Files (x86)
    Common Files
    Adobe
    and in the Adobe Folder should be the SL Cache Folder that you delete or disable by renaming the Folder
    from SLCache to SLCacheOLD.
    5. Are you running the program as Administrator and is the latest version of QuickTime installed on the same
    computer as Premiere Elements 13?
    Let us start here and then decide what next.
    Thank you.
    ATR

  • HT4623 I have tried to download and install the new IOS7 to my IPhone 4 three times but nothing happened.  What do I do next?  I no longer have a "1" on my settings.

    I tried to download and install the new IOS7 software to my IPhone 4 three times but nothing happened.  What do I do next?  I no longer have a "1" by my settings.

    Okay genius, try reading before posting.
    These are user to user technical support forums.
    No one here sent you any notification or posted any such website.
    Plug the device into a computer running iTunes and update.

  • I am changing laptops and have tried to download and install Acobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number.  Now what?

    I am changing laptops and have tried to download and install Acrobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number.  Now what?

    If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine.  YOu should contact Adobe by chat or by phone and have them deactivate for you.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/
    If you are getting a message that indicates the serial number is not valid, you should look thru the following:
    Error "The serial number is not valid for this product" | Creative Suite
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  • Bought a new iPod nano.  Trying to download and install latest version of iTunes, but it says I need OS 10.7 or greater to install it.  I have 10.58.  What to do?

    Bought a new iPod nano.  Trying to download and install latest version of iTunes.  When i try to  install downloaded program, I get a message that says OS10.7 is required.  I have OS10.58.  What to do?

    Choose About this Mac from the Apple menu.
    If you have a PowerPC Mac, buy a new, secondhand, or refurbished Intel Mac.
    If you have an Intel Mac, phone the online Apple Store and order a Mac OS X 10.6 DVD.
    (71523)

  • I am trying to download and install OSX Mavericks but everytime i input my Apple ID it keeps asking to review my account and then starts looking for credit card info, I do not have a credit card, also I thought OSX Mavericks was free, some help please.

    I am trying to download and install OSX Mavericks but everytime i input my Apple ID it keeps asking to review my account and then starts looking for credit card info, I do not have a credit card, also I thought OSX Mavericks was free, some help please.

    Yes I know it's free, but Im trying to find out how to download it and install, but I keep getting account review and asked for CC details as I have no CC I can't get the download or install it, any help please, what i don't understand is why would I be asked for CC details if it is a free download ?? i just want to know is there anything I can do.

  • I have been trying to download and install a trial. What is the best browser to use and how do i do it?

    I have been trying to download and install a trial. What is the best browser to use and how do i do it? The set up and everything is on the desktop but it never seems to load anything?

    what file (name and extension) is on your desktop and what os?
    what have you done to install the desktop file and what do you see when you do that?

  • HT1420 Just tried to download and install latest Itunes update and it would not load correctly. Keep getting a warning that file MSVCR80.dll is missing. I have reinstalled Itunes but did not correct. I have a PC with Windows XP. Itunes ran great prior to

    Just tried to download and install latest ITunes update and it would not finish update. I aborted the update and then my ITunes will not open. I keep getting and error stating that file MSVCR80.dll not found. I reinstalled my original ITune file but this did not clear this error. Any ideas.

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99732)

  • I am haveing probs trying to download and install flash player 10.3

    I am trying to download and install flash player 10.3, but I can't, I dont get told why, all I get at the top of my screen is that the system is not working, I have turned
    off all protection to pc, but that doesn't help any, so what is wrong? I don't want to uninstall old vertion just in case download still not work, so does any one know what I can do to get it to down load? please help meeeee, thank you,
    Peter

    You need flash player version for your browser or desktop?

  • Trying to download and install Itunes 10 and I get a error saying invalid Drive H:\

    Hello Im trying to download and install Itunes 10.  I already have Itunes on my computer, and after i download and try to run i get an error message saying invalid drive H:\   I do not have a H drive , I am using a external 1TB drive to hold all my media but it is D:  not H:    what do i do??

    See "Invalid Drive X:\" install errors.
    tt2

  • I am trying to download and install itunes on windows 7.  The download works fine and it appears that the install works fine as well but when it finishes itunes is nowhere to be found. I am in Mexico. Please help.  Thanks

    I am trying to download and install itunes on windows 7.  The download works fine and it appears that the install works fine as well but when it finishes itunes is nowhere to be found. I am in Mexico. Please help.  Thanks

    You can try using this tool to first remove all traces of Reader from your computer:
    http://labs.adobe.com/downloads/acrobatcleaner.html
    Then, you can download the full offline Reader installer from
    http://get.adobe.com/reader/enterprise/
    After downloading, restart your computer and run the installer before doing anything else.

  • Keep trying to download and install flash player

    My flash player quit working, so I upgraded it.  A few days ago, it just dies.  I can't find it anywhere on my computer.  So I tried to download and install the newest flash player.  It initializes and begins installing.  Then stops and asks me to turn off Internet explorer, which I do and click RETRY.  I then get and ERROR:  Application is currently in use.
    What is going on?  If i tell it to install Chrome, it stops that and says it is already installed.  I can't find this program either.  It was obviously installed when I last updated flash player.  So why can I not play any videos now?

    Try to download and run the appropriate offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#ins tall_in_a_firewall_proxy_server_environment
    [topic moved to Flash Player forum]

  • Trying to download and install Adobe Photoshop Lightroom 4.1.

    trying to download and install Adobe Photoshop Lightroom 4.1. and keep running into "Ligfhtroom_4_LS11_w_LS11_w...exe 730/730 MB, Interupted" after the 7-8 minute down load. ANy thoughts as to what I amor am not doing cauing this interruption?

    Stay on the download website, do not navigate to a different website, and do not use the back button on your browser.
    If nothing od the above applied inyour case - it might just be a lot of traffic on the download website. Try at a better time - with less web traffic - for instance in the morning.
    Alternatively: If you see a <Continue> button after you get the "interrupted" message, click on it.

  • HT2693 I am trying to download and install the iOS 7.1 software that was sent thought general on my iPad 4 th generation it keeps saying there was an error downloading it, what do I do now?

    I am trying to download and install the iOS 7.1 software that was sent thought general on my iPad 4 th generation it keeps saying there was an error downloading it, what do I do now?

    First try resetting your iPad and then try updating again.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If it still will not work, try updating using iTunes. But before you do that, disable your firewall and your antivirus software, then try the update again.

Maybe you are looking for

  • Select and deselect all in ALV

    Hi, I have created an ALV that has a Check box as the first field as the first field of the row. Now when I press SELECT ALL nothing gets selected.How can i correct it, Thnx in advance

  • Please help me from smashing my computer

    about a week ago I started getting this little box popping up in the middle of every video I try to play it is a small box in the center of the video and it says on top Adobe Flash Player Settings then it says local storage s.ytimg.com is requesting

  • Problem With Model

    Hai,    I am Using WebServices as Models For my WebDynPro Project. If any change occured in web service then my webdynpro is not working . how to update webservice model. regards, Naga Raju

  • DisAppointed news  Sun Solaris  forum ????????? True or False

    hello Friends , I read some disappointed news on this forum that sun would not continue support for intel edition i donot know it is true of false Any tell me what is exact matter on following email :- [email protected] or reply this letter

  • APD vs Read from a cube using Function module

    Hi, Please could someone tell me which is the best practice for the below case: I want to sent information for one cube to another and in the transformation read from a third cube.  I think I have this two options: -     Option1: In the transformatio