Have a valid iTunes account but I can't open it on new iPhone 4S to turn on imessage

I Have a valid iTunes account but it won't accept my password when I'm trying to turn on iMessage and FaceTimeFaceTime

Hi there Powerpuff19,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
-Griff W.

Similar Messages

  • HT4528 How do I back up my pictures into my itunes account so I can transfer them to my new iphone?

    How do I back up my pictures into my itunes account so I can transer them to my new iphone?

    See Here  >  Importing photos to your computer
    From Here  >  http://support.apple.com/kb/HT4236
    Also See  >  Old Phone to New Phone
    http://support.apple.com/kb/HT2109

  • I have activated 2 iPhones using my iTunes account, but I now would like to take one iPhone off this account, and start its own iTunes "pairing" in order to back up, without cross syncing between purchases, how can I do this?

    I have activated 2 iPhones using ONE iTunes account, but I would now like to remove one iPhone from the account and add it to a new iTunes account. This is so that I can back it up without cross syncing between purchases/apps on both iPhones.
    Whats the best method for this?
    I'm running Windows 7
    Many thanks

    Whenever a menu choice is grayed out, that is because you have Restrictions turned on in Settings.  Be sure to turn it off.
    You are confusing an itunes store account with an icloud account.  You two can continue using the same ID for itunes (thus sharing purchased music, apps, etc.), but you really should have separate accounts (different IDs) for icloud, since an account is intended for one user to keep his/her devices in sync.
    To create a new icloud account, go to
    http://www.apple.com/icloud/setup/
    Then go to Settings>icloud and scroll to the bottom of the screen and tap Delete Account.  (have restrictions turned off)  That will disconnect the device from the account but will not delete data in icloud or other devices.  Then sign in using the new ID.

  • I want to remove my credit card from my daughter's itunes account but i can't delete the information without getting a notification that i must have the fields filled out

    I want to remove my credit card from my daughter's itunes account but i can't delete the information without getting a notification that i must have the fields filled out. When she first got the ipod touch, we did not need to supply credit card information for her to set up her account. Only now that I entered it for one purchase, I can't remove it. Now my daughter has purchased over $300 in downloads the last two weeks.

    You definitely can.
    To remove your payment information open iTunes and go into your account. An easy way to access your account is from quick links on the store home page. After you login there will be a payment type listed with an edit button next to it. Click edit then select none under card type (next to visa, mastercard, etc).
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  • I have my own itunes account but on an old computer, can i download and back it up on a new computer

    I have my own itunes account but on an old computer, can i download and back it up on a new computer

    Sync with new computer?
    https://discussions.apple.com/docs/DOC-3141

  • I have a uk iTunes account but have moved to the Netherlands and can no longer connect to the iStore from my iPad. Do I need to update my iTunes account to a Dutch one?

    I have a uk iTunes account but have moved to the Netherlands and can no longer connect or make purchases. Do I need to change my account to a Dutch one?

    You can't transfer any content from one account to another account (nor can accounts be merged) - all content will remain tied to the account that downloaded it.
    Do you not have copies of all of your downloads e.g. on your computer or backup of your downloads/library ? Whilst you are in Australia you can't redownload your UK purchases (you have to be in a country to use its store), if you have them on your computer's iTunes library then you should be able to stream them from it to your Apple TV

  • HT4914 I have a US iTunes account but no longer have a US credit card for set up, everything I purchase is with apple gift cards, how can I activate match?

    I have a US iTunes account but no longer have a US credit card for set up, everything I purchase is with apple gift cards, how can I activate match?

    You will only be able to use one account at a time with the Apple TV. This will mean that you can only rent or purchase content from one account, you would need to log out and into the other account in order to rent or purchase from that.
    You should however, be able to use content from both accounts in iTunes on your computer, provided that the content from the account that you are not logged into is authorised to be played on that computer. Consequently you should be able to AirPlay content from both accounts to the Apple TV from iTunes or play content from both accounts via the computer section on the Apple TV.

  • Have a valid apple account but can setup icloud account

    have a valid apple account but can't setup icloud account

    iCloud accounts can not be created using a Windows machine, you must use an Apple device, iPad/iPhone, or a Mac. Once you create the account you can sign into it from your Windows machine.

  • I have Disney movies at MyDisneyMovies.  Supposedly that account is linked to my itunes account but I can't see my movies anywhere in itunes.  Why?

    I have Disney movies at MyDisneyMovies.  Supposedly that account is linked to my itunes account but I can't see my movies anywhere in itunes.  Why?

    cnh46 wrote:
    I have Disney movies at MyDisneyMovies.  Supposedly that account is linked to my itunes account
    Did you actually link it to your iTunes account?
    It doesn't do it automatically.
    -> http://www.disneymoviesanywhere.com/help
    "How do I connect my iTunes Account?
    You can connect your Disney Movies Anywhere account with your iTunes account within your Disney Movies Anywhere Settings. Select Account and then Connect Accounts. Here, select iTunes to begin. You will be guided to iTunes in order to complete the process. Once completed, you can return to Disney Movies Anywhere and visit the Connect Accounts section to confirm that your accounts are connected.
    You are able to connect one iTunes account to your Disney Movies Anywhere account. You can disconnect and connect the account at any time, but you will not be able to connect to a different account for 180 days.
    Connecting your iTunes account syncs all your eligible Disney, Pixar, and Marvel movies between both services. The movies in your iTunes account are subject to the terms and conditions of the iTunes service. View more details on accessing movies from your iTunes account."

  • My old laptop crashed, and took my iTunes account with it.  I got a new laptop, and want to sync my iTouch to my new iTunes account.  It gives me an error message stating that I can't sync to multiple iTunes accounts, but I can't access my old one!  Help!

    My old laptop crashed, and took my iTunes account with it.  I got a new laptop, and want to sync my iTouch to iTunes.  It gives me an error message stating that I can't sync to multiple iTunes accounts, but I can't access my old one! 
    How can I get my new iTunes account to allow me to Sync my iTouch?  The only option it gives me is to "transfer purchases" from my iTouch to iTunes, but that is only about 25% of my iTunes library-most of it is CDs I have uploaded.  How can I Sync without losing all my music from my iTouch???
    Also, I have lectures and photos, etc. on my iTouch that I don't want to lose.
    I've tried a few of the iPod copy programs-the free ones and the ones you have to pay for, but I can't find one that will work for ALL my content on an iTouch.
    Right now, I can't get anything from my iTouch to iTunes, and I can't update my iTouch with my new iTunes purchases, so I'm stuck!  Help!

    Also-I tried to use my backup hard drive, but I wasn't able to drag/transfer/send/move any of my muic files onto my iTouch when the iTouch was connected to my computer.  I can't figure out why it won't let me do that. 
    The only thing I can see when I open my iTouch on my computer is my file with photos.  I can't see videos, music, or anything else.  What's going on?

  • My dad and I have shared an iTunes account for years and I just created a new apple id but I have no Idea how to get all those purchases to this new account. Help please?

    My dad and I have shared an iTunes account for years and I just created a new apple id but I have no Idea how to get all those purchases to this new account. Help please?

    The old Apple ID (presumably your dads) owns those songs and your new Apple ID does not.  However, your dad can authorize your iD to use the songs by going to Store > Authorize This Computer from your iTunes menu and entering his Apple ID and password.

  • HT1541 I live in Canada and have a Canadian iTunes account. How can I purchase an iTunes gift card for a relative who lives in another country?

    I live in Canada and have a Canadian iTunes account. How can I buy an iTunes gift card for a relative who lives in another country?

    Sorry, but it's quite possible that you can't. If there's an Apple Store in the country to which you want to give the gift, you can call them ask ask if they'll accept a Canadian credit card for a gift card purchase to be shipped to an address in the relative's country. If they won't, then you'd have to find an independent reseller in that country that carries iTunes gift cards who could accept your credit card, and there may be none.
    Regards.

  • I have icloud installed on a pc when I sign in it says I have a valid apple account but not an icloud account

    I have icloud installed on my pc,when I sign in it says that I have a valid apple account but not an icloud account

    You are getting this message because you are trying to create an iCloud account on a PC.  You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher.  After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

  • HT4623 I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

    I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

    Ask previous owner to remove his device from account
    http://support.apple.com/kb/TS4515

  • I have 15$ on my account but I can't download any music , why is that

    I have 15$ on my account but I can't download any music, why is that?

    No idea.
    You provided very little, to no,  information to go on.
    What happens when you try?

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