Have active subscription to Photoshop Photography Program but button alongside Photoshop in CC says "Try"

I have an active subscription to Photoshop Photography Program but button alongside Photoshop in CC says "Try", not "Install".
Also, Lightroom is not on the list of apps.

Seems to be fixed now. In CC Photoshop has "Install" button and Lightroom is present, also with "Install" button.

Similar Messages

  • I had join the Photoshop Photography Program, but still can not use the photoshop cc, the photoshop just ask me the serial no, but i can't find my serial no.

    i had join the Photoshop Photography Program, but still can not use the photoshop cc, the photoshop just ask me the serial no, but i can't find my serial no.

    Hello,
    see >>> http://helpx.adobe.com/creative-cloud/help/install-apps.html  here >>> How many computers can I install on
    I quote: You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.
    If you install on a third computer, it will request you to de-activate on the other two computers. You can then reactivate one of the previous two computers, and use Creative Cloud apps on it.
    Good luck!
    Hans-Günter

  • I have just purchased creative cloud photography plan but cannot download photoshop?

    please help

    Please elaborate the issue and Supply pertinent information for quicker answers:
    The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
    Adobe product and version number
    Operating system and version number
    The full text of any error message(s)
    What you were doing when the problem occurred
    Screenshots of the problem
    Computer hardware, such as CPU; GPU; amount of RAM; etc.

  • Upgrading and downgrading between Creative Cloud and Photoshop Photography Program

    I am interested in subscribing to the Photoshop Photography Program, but occasionally need to use Premiere and After Effects - is it possible to "upgrade" from the Photoshop Photography Program to the full Creative Cloud (on a per month basis, as needed), and then "downgrade" back to the Photography Program afterwards? Or would separate accounts be necessary to achieve this?

    Hi BernardB,
    You may switch the plans according to the requirements.
    You may also refer to the link under "Upgrade Single app membership":
    http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
    You may contact our Customer Support also:
    http://www.adobe.com/support/download-install/supportinfo/
    Regards
    Gurleen

  • How do I upgrade from Master Collection 5.5 to Photoshop Photography Program

    I have valid serial numbers (i.e. I purchased the products) for Master Collection 5.5 and Design Premium CS4. I have tried using these for the Photoshop Photography Program but neither of them are accepted. Any ideas?

    Did you register the products?  If you click on the red adobe icon above and go to my stuff/programs are they listed?

  • Cancel association in the Photoshop Photography Program.

    Hello!
    I need cancel my association in the Photoshop Photography Program, but I can't! How I do?
    Thanks!

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I have just subscribed to Photoshop Photography Program, Lightroom works but Photoshop CC doesn't, I don't think it has down loaded, can anyone help please?

    I have just subscribed to Photoshop Photography Program, Lightroom works but Photoshop CC doesn't, I don't think it has down loaded, can anyone help please?

    HI,
    What error are you getting?
    You are having issues with installing Photoshop or launching it?
    -Pragya

  • I have the Photoshop Photography Program and every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

    I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

    Jodie84,
    I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
    Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
    Cheers,
    Kartikay Sharma

  • Lightroom asks for Serial Code but I subscribed to the Photoshop Photography Program

    I subscribed to the Photoshop Photography Program which includes Photoshop AND Lightroom.
    Lightroom keeps asking for a serial code.
    I need help.

    Your subscription is paid & active.
    Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
    So you need to login with your Adobe ID and password to activate the cloud membership.
    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
       Windows:
       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       On Windows XP navigate to following location:
       \windows\system32\drivers\etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       Mac:
       1. Please click on "Go" and navigate to /private/etc
       2. Open "hosts" file and check out for any entries for Adobe.com
       3. Remove the entries and save the file
       4.  try again launching any product from CC
    You can refer :
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
    Please let us know if it worked.
    Regards,
    Rajshree

  • Photoshop Photography Program advertised, but not available in Hungary?

    After filling out the order form for Photoshop Photography Program the PS + LR boundle, after processing the payment the website gave an erroe message: Payment System Unavailable and offered me to try again, or place the order over the phone. I have spent about 2 hours total on the phone, mostly waiting and on hold calling a UK based number. Adding up the charge for the minutes calling UK from Hungary, the phone bill might be as much as a full PS license.
    I also spoke to a manager at the sales, I told him my story and he told me that they extended the special, so it did not end on the 2nd of December. The special will remain 'til the 8th of December. He transferred my call to another sales agent. She was helpful, but she couldn't process the payment either. She told me that I can not purchase this type of plan, because ungary is not registered. Whatever that means, it is mindblowing that they advertise the plan that not available from here. What a bunch of BS!
    I am wandering, if anyone has a little more info on this matter!
    Thanks, ZFoto

    What file(s) do you want to associate with Shockwave Player?
    SW player is a browser add-on, not a standalone player.
    You can test it at http://www.adobe.com/shockwave/welcome/

  • CC update: is Lightroom out of Photoshop Photography Program subscription?

    Greetings!
    After the recent CC update my Lightroom had "detached" from the installed application list and now suggests to "try" it:
    When I launch Lightroom it suggests me to download update to 5.5. I looked at my account and see that I have Lightroom registered as a product and Photoshop Photography Program as subscription:
    When I was subscribing for the plan in November 2013 Lightroom was part of the subscription, now it is out and the CC application is not even aware that Lightroom is installed on my computer.
    Please let me know if the Lightroom is taken away from my CC subscription. If not, how can I return Lightroom into CC manger so that it alone tracks for the updates to all my subscribed CC applications?
    I would appreciate any advice or insight.
    Thanks!

    Okay. Thanks a lot.
    So for the 25 € per month you get only Photoshop CC (+ Bridge).
    Und for the 13 € per month you get Photoshop CC (+ Bridge) and Lightroom 5.

  • I have  my photoshop cc installed on my Mac and my windows laptop is it true that I can only use one or the other now? and if this is the case if my mac were turned off should my laptop now work? I am on the photoshop photography program

    i have  my photoshop cc installed on my Mac and my windows laptop is it true that I can only use one or the other now? and if this is the case if my mac were turned off should my laptop now work? I am on the photoshop photography program its just that i have never noticed tho before i have my mac turned on and the laptop PS works fine on the Mac but not on the Laptop

    Hello,
    see >>> http://helpx.adobe.com/creative-cloud/help/install-apps.html  here >>> How many computers can I install on
    I quote: You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.
    If you install on a third computer, it will request you to de-activate on the other two computers. You can then reactivate one of the previous two computers, and use Creative Cloud apps on it.
    Good luck!
    Hans-Günter

  • How i can cancel my old (Photoshop Photography Program For CS3  customers) subscription ?

    I have 2 Subscriptions
    One: photoshop Photography Program (For CS3+ customers)
    Two: Creative Cloud Photography plan (one-year)
    And i want to cancel my first subscription (photoshop Photography Program For CS3+ customers)

    Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help

  • I have a fully paid subscription to CC and use of installed programs but I can no longer sign in to CC. It repeatedly says "You've been signed out". I have the need to install another program but I can't sign in.

    I have a fully paid subscription to CC and use of installed programs but I can no longer sign in to CC. It repeatedly says "You've been signed out". I have the need to install another program but I can't sign in.

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  • I have a Mac computer and am trying to use a Photoshop CS4 program, but after accessing my desktop files through Adobe Bridge and clicking twice on any of the pictures to get into Photoshop,  instead of entering photoshop I get an enlarged version of the

    I have a Mac computer and am trying to use a Photoshop CS4 program, but after accessing my desktop files through Adobe Bridge and clicking twice on any of the pictures to get into Photoshop, instead of entering photoshop, I get on the lefthand side an enlarged version of the picture with red, yellow and green buttons on top. Any suggestions on what is wrong, or what can be corrected ?

    And there is the problem. Your pictures are opening up in Mac's own Preview app.
    Do you want all your jpegs to open in Photoshop, or only when you are in Bridge?
    Selecting a program to open a certain file is called: File Type Association.
    You can choose this at the MacOS level or the Bridge level.
    Here's how to do both:
    Either MacOS or Bridge has the wrong app associated with the jpeg. Let's start with MacOS
    Close Bridge and Preview. Select one of your jpegs, and press Cmd i, That will bring up the file info window.
    Go down to the "Open with" section of File Info.
    Choose Photoshop CS4 and click on the Change All... button to apply this choice to every jpeg on your Mac.
    Then open Bridge and see if double-clicking opens it in Photoshop.
    Now that means all jpegs on your Mac will open in Photoshop.  Maybe you don't want that.
    You can set your jpegs to open in Preview when Bridge is closed.
    When you open Bridge, there is Preferences > File Type Associations where you can direct Bridge to open the jpegs in Photoshop when you are viewing in Bridge.

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