Have Adobe CC Complete for Students & Teachers but apps are telling me I'm on a free subscription

I have had problems renewing my CC subscription, for the first month of renewing I lost my promo subscription because customer care couldn't give it back after suggesting that I cancel the current subscription. For the second month, my subscription couldn't be renewed no matter what card I used and had to have it cancelled again and get a new subscription. This time the customer service agent didn't remove the free subscription on my account and now all my apps and subscriptions are being reported as being on a free subscription!! I'm limited to 2GB of storage, edge inspect is reporting I need to upgrade if I try to add more than 1 device, typekit is telling me I'm on a free plan and photoshop and indesign is asking me to upgrade. Customer service is asking me to talk to technical support when it is clearly an account issue.
CC is reporting I have only 2Gb of space when I'm supposed to have 20Gb
Typekit is saying I have a free plan as well
And edge inspect is also asking me to upgrade:
Please, please help. I'm 1 week into my subscription and customer service is effing up big time.

Rajshree
People, as we head into the weekend, this issue is still not resolved! I still don't understand why it is so damn difficult to just remove the trial version from my profile!
If you are unable to remove the trial version from my profile, can you at least deactivate the Creative Cloud one year membership from this profile so that I can buy a one year membership using another Adobe account? Will that solve this problem? Pls ensure you don't screw this up....I don't wanna end up with 2 one year subscriptions, and then get billed twice a month.
And yes, if you deactivate the one year CC subscription I purchased 7 days ago, I want a full refund too!
Pls respond ASAP

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I already have creative cloud Photography plan and just want to add dreamweaver, is this possible? Alternatively, I have tried purchasing the Complete - For CS Customers but it asks me to contact customer support and then sends me through to the forums!!

I already have creative cloud Photography plan and just want to add dreamweaver, is this possible? Alternatively, I have tried purchasing the Complete — For CS Customers but it asks me to contact customer support and then sends me through to the forums!!

yes.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

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I am located in Malta and my son who attends college would like to purchase a subscription to Creative Cloud Complete for Students and teachers.
It seems that this option is not available to students in Malta in which case what is my son supposed to do?
Can someone please confirm and/or assist?

Adobe Resellers http://adobedealreg.force.com/PartnerSearch?lang=en
-http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf

If I purchase Adobe Creative Cloud for student, can I have the programmes on both my laptop and desktop for the same price?

If I purchase Adobe Creative Cloud for student, can I have the programmes on both my laptop and desktop for the same price?

Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each

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Sorry for the long title, first time poster here.

This thread is pretty old, are you still having this issue?

I have adobe acrobat pro for windows and it is freezing up when I try to convert a word file to pdf... I have tried to get this done six ways from Sunday but it is just not working... help! Chris.

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It would be helpful to know what version of Acrobat, WORD, and operating system.
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You say you tried many ways. It would help to know what you tried and what worked or did not work, and at what point the failure occurs.

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Adobe Live Chat: http://www.adobe.com/support/chat/ivrchat.html,
or as a slight short cut try http://helpx.adobe.com/contact.html?product=digital-editions&topic=using-my-product-or-ser vice
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http://adobe.com/getsupport
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Regards

I had a suscription that is over .Now I have a promotional code (for new suscription) but I don not know where introduce it ( I use PC)

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Moving this discussion to the Adobe Creative Cloud forum.

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Thank you for your help!!

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Have Adobe CC Complete for Students & Teachers but apps are telling me I'm on a free subscription

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