Have Adobe X and can't download pdf files. says I have encountered a problem

Tried to download a newer version of adobe but I won't download....what can I do?

Hi,
Did you pay for this software or did was it already on your system?
If it is Adobe X Reader, try these steps:
1. Go to Control Panel and look for Adobe Reader in the list of programs.(if you dont find Adobe Reader, go to step 3).
2. Select Adobe Reader and uninstall / remove it.
3. Go to this link http://get.adobe.com/reader/?promoid=BUIGO and download the latest version of Adobe Reader by clicking on the download button.
4. Once it installs successfully, try downloading the said PDF file and see if it opens.
5. If the PDF file still doesnt open, try downloading or opening a different PDF and see if it works. (this is an important step as we can verify if the problem is with one specific file).
Please do post here if you face any issue.
Thanks

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== This happened ==
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http://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox
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Have Adobe X and can't download pdf files. says I have encountered a problem

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