Have already had tech support regarding this issue but hasnt helped/itunes will not recognize ipod but computer will offer to open camera

Need help please!!
I cannot get my sons ipod to be recognized on itunes however the computer will acknowledge the camera to open for pictures.
Have already spent hours w/ support and they cannot resolve problem.

Hi hickorymom,
Try this solution from an earlier post:
Did you already try to disable the camera notification in Windows? http://support.apple.com/kb/TS1500
Hope this works!
Cheers,
GB

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