Have already purchased a album but my card said it declined it but i have already put my card details in and they are telling me it needs updating but my card dont expire until 2014

i had purchased a album and my card had declined it and now it is saying i owe money but my card doesnt run out until 2014 and i have given itunes my card details and they are saying i need to update it what do i need to do i have this outstanding bill

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HT2534 My friend created me an itunes store account with his credit card , his credit card is about to expire and they are asking me to re-enter the credit card and security card number .... I don't have these numbers ... How can i create new itunes accou

My friend created me an itunes store account with his credit card , his credit card is about to expire and they are asking me to re-enter the credit card and security card number .... I don't have these numbers ... How can i create new itunes account without credit card?????

Why do you need to create a new account?
Just change the payment method.
http://support.apple.com/kb/ht1918

HT4009 I have purchased items from CityVille and they are not available in the App although my card has been charged for the purchases.

I have purchased items from CityVille and they are not available in the App although my card has been charged for the purchases. I also have an email receipt with the purchase. Can you please tell me how to resolve this issue?

iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919

I bought photoshop elements 12 from dell and it won't download and they are telling me they sell adobe products and I have to go through you. I was sent a trial password but it doens' t work.

I bought photoshop elements 12 from dell and they are telling me I have to go through you to download it. I got my password but it doesn't work. What do I do?

you need a serial number, not a password.
with the serial number you can activate your adobe.com/ download to a full version from the trial,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.4 (win) 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

My os x is 10.5.8. I have been using a garmin to upload my cycling rides. now garmin informs me that they have updated their website so now my rides cannot be uploaded to garmin. they are telling me I need to upgrade my os to 10.7??? why

my imac os is 10.5.8 I have been using a garmin to upload my cycling miles for the last year. now the website has gotten more sophisticated and my rides will not upload. they are telling me I need an os 10.7 or higher. how do I go about doing this?

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks- System Requirements
    Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

I keep on putting my credit card details in and they are all correct and it either says payment method doc lined or payment processing is unavailable?

I keep on putting my credit card details in and they are all correct and it either says payment method doc lined or payment processing is unavailable?

Hi Jakeylittle,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues entering or changing your billing information for your iTunes Store account, you may find the following article helpful:
Change or remove your payment information from your iTunes Store account (Apple ID)
http://support.apple.com/kb/HT1918
Regards,
- Brenden

Hi, I have just recently purchased a new laptop, I am transferring the music from my old library to my new library via USB and they are now sucessfully transferred however how do I get iTunes to automatically file the music in my computers documents?

I want my iTunes library to be saved and stored in my music documents in my laptop like they would be if you bought the songs but how do I get iTunes to do this?

Hi kirstynugent,
If you are having issues moving the musing in your iTunes Library from your old computer to your new computer and making sure that it is located correctly, you may find the following article helpful:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Cheers,
- Brenden

I purchased an iphone 4s secondhand but now i find that the person has a security feature still locked onto the phone and they are not responding to my message. Is there any way to resolve this problem.

How do I resolve an issue with a secondhand phone purchase that has a security feature link to it and it hasnt been removed therefore I cant use the phone.

Hi paisley,
Sorry, there is no way around the Activation Lock. You either need to contact the original owner and get them to turn off Find My iPhone and wipe the phone from their iCloud account, or you need to return it to the seller.
Sorry,
GB

The "read" emails in one of my 3 email accounts have disappeared. I changed no settings and checked the view and they are gone. I need them back! Help!

Suddenly my main email account is not showing the emails I've kept in line...the other accounts haven't changed at all. I changed no settings, checked everything, no tags are in place. I shut down the program and opened it and nothing. I need those messages back! Where could they be??? Thank you in advance for any help you can give me!

There are several possible reasons that messages seem to 'disappear'.
There are two types of email accounts: IMAP and POP. See https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts
If you have a POP account and are accessing the mail on more than one computer or smartphone, whichever device reads (downloads) the message first will have it locally, but it will no longer be listed or available on the other devices.
If you have an IMAP account, the message stays on the server, but if one device (user) moves or deletes the message, it will affect the view on all devices. So, for example, if you are using your smartphone and take some action on an email, when you get back to your computer, it will reflect that same action (but you might not have realized what caused it).
Sometimes the index of a mail folder (.msf) will get corrupted. If you right click on the name of the folder and select Properties, a 'Folder Properties' window will open. Select 'Repair Folder'. This may take care of the problem.
Another, less likely, reason for messages not to show up in your inbox is having the preference set to show only unread or recent messages. Then once you read them they seem to disappear.
If you are still having problems, please look at the following items and respond with the information.
1) What operating system do you use (Win8, MAC, Linux, etc)?
2) Are you using IMAP or POP?
3) If your mail server has a browser interface (web mail access such as mail.google.com), do the messages show up there?
4) Right click on the folder in question and select Properties.
a) Number of messages?
b) Size on disk?
5) Left click on the account name; View settings for this account; highlight Server settings;
What choices are marked under "When I delete a message"?
6) What, if any, antivirus program do you have installed?

I had pictures sent to my email and they are showing up on my imessage but not my email

im not so sure if this is a problem with imessage or my email

You may have transferred all your songs, but your iPad is seeing the library as a different entity.
The following article(s) may help you.
Moving your iTunes library to a new computer

I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly

I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly

Does this only happen with the tracks you have downloaded from the iTunes Store? Perhaps you should work the suggestions in this Apple support document first.
Troubleshooting songs that skip on iPod
B-rock

Ipod nano 3rd gen. some albums have suddenly disappeared from ipod, but they are showing as ticked on itunes library, have bought more tracks since on itunes and they are showing, any help please

ipod nano 3rd gen - tracks (whole albums) have disappeared from ipod but are showing ticked in itunes library and ipod is synched, have bought tracks from itunes since this happened and they are fine, any help please

You may have transferred all your songs, but your iPad is seeing the library as a different entity.
The following article(s) may help you.
Moving your iTunes library to a new computer

I have purchased podcasts on itunes and they show up in the podcast library, but when I sync my ipod touch they will not go on to the ipod itself? any help?

I have purchased podcasts on itunes and they show up in the podcast library,
but when I sync my ipod touch they will not go on to the ipod itself?
any help?

Are you positive these podcasts are configured to sync to your iPod Touch? Have you double checked the configuration for podcasts from under the iPod's Podcasts configuration tab in iTunes?
To access this tab, plug your iPod in and click on its name from under the Devices section in the left hand pane of iTunes. This will bring you to the iPod's Summary tab. Locate the Podcasts tab along the top and select it. Here you can choose how and what podcasts sync to your iPod.
B-rock

Hi i have just purchased an album i there is no button on the screen to be able to sync it on my ipod nano.

Hi i have just purchased an album and connected my ipod nano and there is no button to be able to transfer it to my ipod

You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

My Apple Tv is connecting to the Wifi network but is not connect to the internet. So when I look for it on my Airplay it doesn't come up. I have 3 other ones already working on the network and they are all fine.

My apple TV is finding and connecting to the Wifi network but then says it is not connected to the internet and then I cannot find it on the iPad through airplay. I don't want it connected to the internet (as in www.) because for the use I have I only need to use the Apple tvs locally in a sports hall as scoreboards. I have 3 others working on the same router and they are working fine (as of yesterday)
On my screen I see (obviously not written like this)
network connect- yes
signal strength- fine
Ip address- fine
DCN- fine
Activation- Failed
This is the only negative I can find and the statement that the Apple TV has connected to the wifi but is not connected to the internet.
Where has it gone wrong for me. Please help

It is not properly connected to the network.
Make sure location is set correctly
DNS should be on auto (settings - general - network)
Try ethernet
Signal strength on device won't account for issues, you would need a network report from istumbler, netstumbler or similar. This will show accurate signal strength along with noise and nearby networks

Have already purchased a album but my card said it declined it but i have already put my card details in and they are telling me it needs updating but my card dont expire until 2014

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