Have an App that showed up from nowhere. Don't know how to get rid of it.
When I click to update it shows it belongs to another apple user id. I don't see it on my iMac just in the store? How do I get it to go away. (It's Angry Birds??) I have no idea where it came from, where it is, or how to make it go away. Any thoughts? Is there a library I can delete it from?
Try the instructions here > Mac App Store – “You have updates available for other accounts” bug
Similar Messages
-
I have added a Yahoo toolbar by mistake and don't know how to get rid of it?
Below my MSN.com toolbar is a Yahoo toolbar. I must of hit it by mistake. I want to eliminate the Yahoo toolbar and don't know how to do it.
Thanks!Uninstall that Yahoo toolbar extension. <br />
http://kb.mozillazine.org/Uninstalling_toolbars -
I had a series of eight bookmarks which loaded every time I use Firefox. (Three versions of www.facebook.com.). It appears that something is overriding these. They appear instead to be going through https://fbstatic-a.akamaihd.net. So even though when I look at the browser a minute later, and it seems to say https://www.facebook.com, and everything seems to be ok, once at the end of signoff, I caught it saying something like "redirect at logoff" to the fbstatic address. I tried deleting the bookmarks, and making the fbstatic address "untrusted" (I also have NoScript 2.6.3 installed, in an effort to get a handle on this problem.) But it will not let me choose just www.facebook.com.
I don't know what to do. I fear my information is compromised. And I mostly use Twitter and Facebook in this browser. I do much prefer Firefox, cause I thought it was safer. I also couldn't use the browser to send a help message because there was a redirect on that too. Any advice would be greatly appreciated. Thank you.The akamai servers are used by a lot of web servers to store large files (e.g. images and media files)
A domain with fbstatic in it is likely a domain that is used by Facebook (fb), so you may have other problems if you stay on such a web page or get redirected
If you use extensions (Tools > Add-ons > Extensions) like <i>Adblock Plus</i> or <i>NoScript</i> or <i>Flash Block</i> that can block content then make sure that such extensions aren't blocking content.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies" -
I recently had to install a new hard drive in my computer. This caused me to have to reload all content back to my iTunes and iPod. I have many apps on my iPod and i don't know how to transfer those back to my iTunes. Can anyone help?
Right clicking on your ipod in the device list an d choosing "transfer purchases" will copy apps and bought media from iTunes to your computer. Due to the new iTunes library on your new HD, iTunes will erase your ipod during the first sync. To save your data to the computer take a look at this article about saving data from your device to a computer: http://support.apple.com/kb/HT4137
Basically it's backing up manually, transferring her purchases (apps and bought music), letting iTunes erase the ipod due to the new iTunes library, and restoring from the manual backup again, to get all the data and settings back.
Make sure your new computer account is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0 -
How do I use the find my phone app to find my phone?
what do i need to do? I have the app in my computer, but I don't know how to find it or use it.To use Find my iPhone on a PC or Mac, open http://www.icloud.com, login with your Apple ID and choose Find my iPhone. There isn't an app for Mac or PC
-
I converted a pdf file to excel and now I have columns, lots of them, that i don't know how to get rid of?
Hi Carl,
Can you attach a snapshot of the application window?
I am unable to interpret your issue clearly, Please elaborate your issue so that i can assist you better.
You can easily select those columns in excel program and then delete them...What's the challenge? Do you get any error?
Regards,
Rahul -
I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it
I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it
There is no need to download anything to solve this problem.
You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself. -
I have 8.3gb of other on my iphone 4 and don't know how to get rid of it. Can anyone help?
I have all this other taking up all my memory and I don't know how to get rid of it. I need help!
Other indicates data that iTunes doesn't recognize. This can be caused by an interrupted sync or some other data corruption. Sometimes, just adding another song or app can clear up the problem.
Most often, you will need to Restore your iPhone. This explains how: http://support.apple.com/kb/HT1414 -
When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can replace it with my ID in Mail, contacts etc. The ID I get without wanting it, I can't find anywhere. I have to delete it. How do I solve this problem, anyone?
My content was obtained through another ID, which popped up earlier. Now this one doesn't pop up, and my current ID doesn't pop up either, but another one. How do you find an ID which is not in the store, and not in Mail, contacts etc. either?
Or is it possible to write the ID yourself when you want to buy something, not only to have it popped up being unable to be changed? -
i want to change my region and i don't know how to get rid of the remaing amout from my gift card ($0.48)
Request that iTunes Support zreo balance your account.
iTunes Support -
http://www.apple.com/support/itunes/ -
screen just froze up in middle of netflix show...has the image on screen. Don't know how to get rid of it,start over.
I was able to reboot...thank goodness..because this morning the screen was still frozen on the Netflix movie...full screen and no options to do anything. So the first option was not going to work for me.
By the time I got to work the dead battery was showing...even though it had been plugged in all night...
So then I looked at the Apple website to make sure I knew which was the Sleep key...and then did the reset and it worked. It's at 2% right now and I assume it's charging....I cleared out the Safari cache and closed it up.
Option 2, the reboot with Sleep and Home buttons worked...once I held them long enough!
Many, many thanks.
Carole -
TS2446 my app store as disappeared and I don' t know how to get it back
my app store has disappeared and I don't know how to get it back
Do you mean the App Store on your iPad?
-
I bought in app called " Subway Surf" a "Stack of Coins" and I didn't ment to... And now I don't know how to get a refund on from this app.
You have 14 days to request a charge be reversed on an iTunes account. Contact iTunes directly through their website https://expresslane.apple.com/ to request the refund.
-
I bought an apple tv some time back and am only now trying to set up the wireless internet connection. I can see my network but when I enter the password with the remote, I don't know how to get the remote to submit the password. Could you please tell me what to do?
You have to use the right arrow on the remote to navigate all the way and highlight the submit button.
-
the above explaines it pretty well.
An add-on is probably causing that.
'''Try the Firefox SafeMode''' to see how it works there. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4.0+ SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
'''''If it is good in the Firefox SafeMode''''', your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
''When you figure out what is causing that, please let us know. It might help other user's who have that problem.''
Maybe you are looking for
-
LOOKING FOR AN APP THAT WILL ALLOW ME TO READ A PDF DOCUMENT OFF LINE
My itouch has 8 Gb of RAM and I am looking for an app that will allow me to store a PDF document in memory and read it off line as there are times when I do not have access to WiFi. I can email myself the document but I am off line, I don't think tha
-
I'm using Final Cut Pro 6.0.2. When I bring up the log and capture window it controls whatever device or tape format I'm using (mini DV or DVC Pro). When I set in and out points the counter shows the time code info and it agrees with what the VTR is
-
I am trying to write some code that'll connect with an external server (via the proxy) and ownload a file using the HTTPS protocol. All I can find is how to get a stream to such file and read it line for line. Many thanks.
-
Can anybody offer ANY USB help please????
I'm seeing some flakey stuff with USB use. When I open the U folder to see the contents of my thumb drive I see multiple folders that aren't on my drive. For example I see, "noname1, noname2, Disk3, Disk4, Disk5". And then I can see my files if I cli
-
Photoshop CS4-clone stamp tool
Hello I want to erase the watermark and x mark from a istock image for comping purposes. What is the easiest/fastest way to do this? Clone Stamp/patch tool? If stamp tool, how do you get the tool to delete the x line in a straight line. Mine always c