Have an HP Pavilion p6540y & it has continually locked, frozen & blue screened us to no end. Help!

I have an HP Pavilion p6540y just over a year old (ie no more warranty) & it continually locks, feeezes and blue screens us to death. We have reloaded windows 7, reloaded Office & in the last 2 weeks changed out the hard drive.
Also have updated with latest BIOS software & done all recommended steps to stop "sleep" issues
Any solution? Or is HP unable to build reliable products & support them when they crash.

Ok, well, I called the tech support here in athens greece, and what did the guy told me? that I have to get the recovery cds as long as I deleted the recovery partition and did not make any recover y cd before deleting it. Fair enough I told him, I can understand this, but, I told, are you sure I am going to be able to actually install an os on this computer, cause I've already tried to install windows vista home premium, but the same thing happens, it return the same error as with windows 7 and xp! He said, yes, you're going to succeed, so I told him, ok, that means that there must be some kind of block inside the computer, most probably inside the bios, that prevents the installation of anything except the exact copy of the os that was preinstalled, and he didn't know exactly what to tell me, but more or less he told me yes, there is! Is that right, could the bios be blocking the installation of any other os? I can see in the bios that it says "preinstalled os: vista" something I've never seen in any other computer, but, can they do it? And why is this guy so sure the problem is that I was not using the recovery cds with the pre installed version of the os, couldn't be a cd/dvd drive problem? I have to pay for those recovery cds, what if it gives the same problem with those too?
Also I wanted to ask if someone knows how to make a bootable cd with the bios update, I mean which files should I extract from the exe, where and with what do I have to put them, etc., if someone coud please help me at least updating the bios, I could try installing the os from a usb key, so that I could tell for sure if it's a problem of the dvd drive.
Thanks.

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