Have an ipod and then got the wife an iphone4. all passwords are screwed up. she can not access playstore cuz she doesn't have password. i can not get find any help on how to get or update a password for the ipod. and then get her a separate password for
have an ipod and then got the wife an iphone4. all passwords are screwed up. she can not access playstore cuz she doesn't have password. i can not get find any help on how to get or update a password for the ipod. and then get her a separate password for her iphone. we need to save her photos, music, etc to ? icloud and the phone stuff to verizon cloud? so when she gets her new Iphone6 she can have all her "stuff" back on the new phone. hope this makes sense. please offer suggestions here or at [email protected] thanks for your help!
Oh no! I'm sorry to see there's a lot of confusion here and data shared, x-rayDon. We can definitely work to fix. This happens when two devices share the same Apple ID, so she will need to reset hers. She can do so by assessing this link Apple - My Apple ID. You will need to decide who will keep the account if want separate Apple IDs since purchases cannot be shared unless you do Family Sharing.
RobinD_VZW
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It appears that my iPhone 5 has a wifi signal reception issue. I only show one bar on the wifi signal meter even when I an next to the router. Both my Macbook Air and my iPad2 show full wifi signals at the same time. Rebooting the Apple router and each device results in the same meter readings.
Does this occur with any Wi-Fi connection? Or only a specific one?
If it occurs with any Wi-Fi connection, take it to Apple.
If it is only occurring with a specific Wi-Fi connection, it is an issue with that Wi-Fi connection.
Try the following, it may help:
Settings > General > Reset > Reset Network Settings.
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Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). -
Within Firefox inside the viewing pane, Scrap book has taken up space on the left side of the browser. Now, that loads everytime even when I am not using it.
I have looked under options, and advanced tabs etc... there is no help or option that I can figure out to turn it off, or minimize it.Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
when i move a clip into the top project screen, it cuts off about an inch of video. im trying to make a chin face video so i need that inch. any help?
1) Make sure that your project is in the same aspect ratio as your camera. If your camera shoots 16:9. make a 16:9 project.
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MacBook 2008 wifi suddenly stopped working and says no wifi hardware. Took it to an apple shop, they said it could be the airport card but wouldn't do anymore then that.
Any help on how to fix this? How do I know if it is the airport card or not?
is there anything else I can try first?
thanksIf the technician at the shop is competent, he has given you a diagnosis that should have identified the problem. You could run the Apple Hardware Test to verify the findings:
https://support.apple.com/en-us/HT201257
Note the Apple Hardware Test is not definitive.
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i have an ipod touch 2nd generation, i'm trying to get apps that will work and i cant find any. Its says i need an update because it has ios 3.1.3 , but on itunes it says there is no update ? what apps can i get??
Sounds like you actually have a 1st generation as those cannot update beyond iOS 3.1.3.
Model Identifier Utility
rachelfromnorthumberland wrote:
what apps can i get??
Finding iOS Apps Compatible with Older Devices -
I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?
Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
I have many songs on my iphone that play half way through and then the sound just stops, when I look at my phone the song is still playing, just no sound. Any help on how I can fix this?
Could be a defective SIM. Try a new one from your carrier.
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As the header say any help on how to turn it off or just put it in the bag of rice and hope for the best as its down to 25 % power anyways
When an iDevice gets wet the First thing to do is Turn it Off... leaving it on is not good.
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i bought something from game the game is Deer hunter i bought some golds and app store took money from my visa but i didn't find any golds that i bought ! please any help or how can i use the gold or restore the money? thank you
If you've been charged but not received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
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My Ipad wont retrieve my new emails and if I try to check passwords in Settings, the settings window only stays open open for a second or two and the automatically closes. Any help on how to fix. I tried the turn off and on trick and that didn't work either. Thanks for any help.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My apple Tv will not airplay, this is the 3rd one i have exchanged and my devices airplay just fine elsewhere, could there be a problem with the wifi even though all of the other functions are working fine?
Hello there, AntRambo.
The following Knowledge Base articles may provides some steps to go over for troubleshooting your issue:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
And also the following:
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Particularly but not exclusively of note:
If the AirPlay icon doesn't appear
Ensure that you have followed the steps in using AirPlay and AirPlay Mirroring.
If you are still unable to see the AirPlay icon , try one of the following steps:
If trying to AirPlay, or AirPlay mirror, to your Apple TV, ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay.
Check Internet or network connectivity on all affected devices. Some content requires an Internet connection to authorize content playback. AirPlay capabilities may be limited if your network is not connected to the Internet.
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I recently upgraded both my imac and macbook pro to a new mac mini and macbook air. I have a networked (via airport extreme) canon ipf6100 printer that had been working great from my older computers (all running current mountain lion). The new computer's printer driver setups went well and the dialog says its online and ready. The problem is the 'Get Information' button in the 'Main' driver panel is grayed out. The driver cannot read the printer's configuration (i.e. roll or sheet paper) and therefore cannot print correctly. I have tried re-installing the driver (current one from Canon's website) and have tried connecting the printer to USB directly with the same result. I have not been able to find any help on this anywhere. Any help would be greatly appreciated.
thanks,
-jimHi Jim, no idea really, but...
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
Choose System Preferences from the Apple menu.
Choose Print & Fax from the View menu.
Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."
As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot. -
after deleting firefox and reinstalling it Ikeep getting a message telling me that it cant be updated until i deleate the original programme how do I get rid of that message
You seem to be running the latest Firefox 9.0.1 version according to the user agent in your system details list:
*Mozilla/5.0 (Windows NT 5.1; rv:9.0.1) Gecko/20100101 Firefox/9.0.1
Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 9.0.x: http://www.mozilla.com/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
I have an iphone 5, and the battery is so bad! I was just wonder if anyone had used an external battery before? are they good? can they do damage to your phone? what's the best one to get? any help would be great thanks!
I'd just like to say that ahs70's post on Dec 1, 2013 at 1:17am on Pg. 9 worked for me as well: https://discussions.apple.com/thread/5338609?start=120&tstart=0
If your iPhone's battery is acting up you need to determine if it's a software issue or a hardware/battery issue. To do that, after syncing your iPhone, erase/hard reset all data and settings from your iPhone to what it was from the factory as new. This can be found in Settings/General/Reset/Erase All Content and Settings. Then test it out for a day or two. If it's still acting up then it's likely a hardware issue and you will need to get your battery replaced. If your warranty is done than check out this link to get a battery kit to replace your iPhone battery yourself: http://www.ifixit.com/Store/iPhone/iPhone-5-Replacement-Battery/IF118-001#produc tDescription
If your iPhone is now working properly after hard resetting it than it's most likely a software issue. This battery issue only started after upgrading to the new iOs7, so it is obviously related to the update not properly installing itself. What has worked for me and many others is to manually update to iOS 7.0.4 using the full downloaded version of the update which is about 1.32 Gigs.
But first you need to find out what model of iPhone you have, click here to determine if it's GSM or CDMA: http://support.apple.com/kb/HT3939?viewlocale=en_US&locale=en_US
Then go here and scroll down to download the iOS 7.0.4 complete update for your device: http://www.downloadios7.org/download-ios-7-0-4-ipsw-file.html
Then scroll up on the download page and follow the instructions of updating your iPhone manually following the instructions below: "IPSW with iTunes"
And your done.
Problem solved.
I only posted this because it was a very frustrating problem that no one really seemed to figure out a solution for.
I hope this helps.
Emile Beaulieu
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