Have an ipod touch 2g, but can't upgrade to ios 4.2.1

I have an ipod touch 2g which is on ios 2.2.1  iTunes says this is the current version, but I know I can update to 4.2.1  I have tried contacting Apple help, but they have just referred me to articles that tell me to update via iTunes!! 
Has anybody come across this or have any ideas what I can do to sort it out. Have now spent 2 days trying to sort this out & becoming a little frustrated.
Thank you

Well you can upgrade an 1G iPod too. But only to 3.1.3 and not to 4.2.1.
But you have to pay for the upgrade. Then you download it with iTunes to your iPod just like downloading a song.
support.apple.com/kb/ht2052
Check this link for information how to make an upgrade.

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