Have an old itunes account I can't remember logon info for
I got my first ipod several years back and evidentally through the years of upgrades, I have started an new account or two. I figured this out when I recently lost all my uploaded music (back up crashed!) and had to import all my purchased music. I realized a lot of music I purchased when I first got an ipod was no longer there. My best guess is it's on another account somewhere. I have no idea how to find it! I've done my best at guessing old usernames/passwords and have made an ever bigger mess I fear.....so far it's been manageable though. Evidentlly, you have to pay for any type of phone support so I've been goin' in cirlces trying to figure this out myself. I'm missing hundreds of purchased songs so as you can imagine this is very frustrating!
My question: Is there anyway to find old accounts without knowing the username and password? Maybe by serial number of orignal ipod or by looking up my name or address?
Thanks!
iTunes Store: Retrieving and changing passwords (Apple ID)
Similar Messages
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help 4 of my authorized computers crashed or are gone how do I remove them from my itunes account as authorized accounts for my new macbook iphone and ipad to use? I CANNOT access them can i call you?
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thank youDe-authorise all, then authorise the one you still have.
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I have an old iTunes account that I have forgotten the password and security questions for. I really want the music from that account. What can I do to fix this???
Click here and request assistance.
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I have an old itunes account and the music won't play on my new account
I have an old itunes account that I downloaded on my computer about 100 songs. I since then have started a new account and now my old music will not play at all and it says that my old itunes account has been locked out by itunes. What gives? I have over $100 worth of music I cannot access on my own computer?!
PLEASE HELP!!!I since then have started a new account
Why? Just update the info for your old account and continue to use that.
When you create new accounts, it's highly probable you will run into problems (as you can see).
it says that my old itunes account has been locked out by iTunes.
More likely it says that your iTunes account has been locked for security reasons and that you need to contact the iTunes store to unlock it.
Contact the iTunes store -> http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Account%20SecurityiTunes Store Customer Service -
My husband and I have two different tastes in music....do we have to have two different itunes accounts, or can we somehow share the account (itunes cards, credit card....payment options) but have two different setups??? How does this affect things if you use icloud??
confused....
thanks for the help.
DanielleIf it is in your itunes on your computer, then select it to sync just like everything else that you sync.
The music must be on your computer.
iTunes: Understanding Home Sharing -
I have a Canadian iTunes account how can I redeem an iTunes HD code
I have a Canadian iTunes account how can I redeem an iTunes HD code that I received from an Amazon purchase. I tried to redeem it and it says that it is a US code only. I have heard you can create a new account with an American billing address and redeem it that way. But could I also change my current account to an American address (I have a US shipping address) redeem the code and switch back to the Canadian address or would I lose the digital copy. Does anyone have any experience with this? I have an Apple TV and would rather not have to log in and out just to watch movies.
You can't redeem it except in a US iTunes account. Since you got it from Amazon I would return it and ask them to replace it with one from the CAD store.
If you have a US iTunes account then you can switch to the US Store and redeem it there. -
I am trying to access an old itunes account but do not remember the password and no longer have access to the original email address. What can I do?
Click here and use Apple's iForgot service, or if needed, contact their Account Security team.
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I have an old iMac G5. I can't remember the adminostrator password. How do I reset it?
Here you go...
OS X: Change or resetting an account password. -
Hi ! i have this new itunes account but when i wanna use this for apps he ask me for a card number but i don't have one .what i supposed to do ?
Hi Mada7ina,
If you are looking to set up an iTunes Store account without an associated credit card, you may find the following article helpful:
Apple Support: Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Regards,
- Brenden -
Hi there Apple Community!
I have a problem with my iCloud - it is registered to my old iTunes account (old work e-mail that doesn't work anymore) and I can't remember my password or security questions, argh.
Can someone help me delete my iCloud from my phone without restoring my phone as its driving me nuts!
Many thanks in advance.Paulini88!!! wrote:
Hi there Apple Community!
I have a problem with my iCloud - it is registered to my old iTunes account (old work e-mail that doesn't work anymore)
Then update it to new email address. Creating a new AppleID is usually not a good thing as anything on your old account will not be transferred to your new account.
See this -> Change your Apple ID - Apple Support
and I can't remember my password or security questions, argh.
So reset them...
See this -> If you forgot your Apple ID password - Apple Support
Can someone help me delete my iCloud from my phone without restoring my phone as its driving me nuts
Restoring it will not delete it.
You need to turn it off (Settings > iCloud - Delete account then re-enable it with updated AppleID.
This is the ONLY way you can do it. -
My husband and I share a macbook. We each have our own log-in and we each have our own itunes account. How can we use home sharing?
First, you need to understand that there's a difference between "syncing" and "backup". Backup is the saving of content and settings, where syncing is the bidirectional transfer of content for an account to a web-based server (like iCloud, Gmail, Yahoo, etc.)
If you see your calendar in your iCloud account, that implies that you have set up your iCloud account to host (sync) your calendar, and perhaps contacts, email, and notes. An iCloud account can only sync one user's information at a time so it is intended to support a single user. You can have more than one iCloud account, and you can even have more than one iCloud account on the same device (but one has to be primary, and the secondary iCloud has limited capabilities), but a single iCloud account only supports a single user's content.
Backup is the saving of your device's content and settings to use in case you need to recover these things, but you can't see the contents of your backup (just the size and device name). You can backup more than one device to iCloud and you can backup to iCloud or you can backup to your computer, or both (one at a time though, you have to choose).
So, if your wife has her own email and calendar she can certainly do that in parallel to whatever account(s) you have for email and calendar. But if you have only one iCloud account then only one of you can use it for email, calendar, etc. But the backup of these accounts is really just a backup of the device's settings that link the device to these accounts. For example, if she uses Gmail then the backup of the iPad only backs up the fact that your iPad is set up to use her account, it does not backup the account itself (the content of her account is saved and preserved on Google's servers, not your device's backup).
Does that make better sense? -
I had an itune account and library with lots of my music and purchased music. I had it under another email address using Windows. I purchased a MacBook pro and in my learning how to use it, being so different, I created another apple id and now I can't access my old account or purchases... Is there anything I can do to fix this... Ann
If you have purchases on your iPod Shuffle that you want to sync back to iTunes, but are under the Apple ID you no longer have access to, you'll need to reset that account information. You can use this link to reset your password.
https://iforgot.apple.com/
If that doesn' work or help, you'll need to contact iTunes support and have them walk you through the process of resetting the older account information. Once you know the email and password again, you can authorize your new computer and transfer any purchases from this account back to iTunes.
For all non-iTunes purchased content, you'll need to the assistance of some sort of third party software that is not supported by Apple. See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock
B-rock -
My wife and I have Iphone 4s phones, and the same itunes account on two laptops, when she started her phone for the first time all my contacts were deleted how can we have seperate details on each phone, or do we need seperate accounts
Thanks for the help. Took a bit of time and I'll need her phone (when she's back) to get it all straight...I think! :-)
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I have an old i tunes account attached to an old email account that is no longer valid. have forgotten the apple id attached to this acct. so no longer can get the forgotten id sent to the email. I have made a new apple id and email is attached but my laptop will not allow me to download again and start over. although really dont want to start over , as have alot of music in my old account. Please help! thanks
Hello brjdunn,
Thanks for using Apple Support Communities.
You are able to change your Apple ID by following the instructions below. That way you will still have access to all of your previous purchases:
Change your Apple ID
http://support.apple.com/kb/HT5621
Take care,
Alex H. -
I moved my iTunes library to an external hard drive due to lack of space on the PC. I uninstalled it from the PC at the time to increase space. My wife is a user on the computer and shares the same apple account. I discovered that iTunes was back on the PC hard drive when I tried to sync my iphone and it would not for lack of space on the PC. If I uninstall I tunes from the PC where I am the user will it affect my wife's itune account which is still on the PC?
Close iTunes. Click the icon to start it, then press and hold down the left shift key. Keep holding until asked to choose or create a library. Choose the iTunes folder on your external drive. That should bring back all your playlists, ratings, play counts etc. You may have to settle for removing and reloading the media onto the device again. That's not too bad, but what you don't want to have happen is your apps being removed and reloaded as then you can lose settings and data. If that looks likely backup and then restore the device rather than sync it.
If for some reason rebuilding the library the way you did has moved files around then the restored library may have trouble finding things. If so post back and I'll explain what to do...
tt2
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