Have audio but have not video and the screen is green on anything i try to watch

when i try to watch any kind of video the screen is green, i can hear the sound but no video
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When I try to watch anything on you tube or anything on facebook or any where on the web I can hear the sound but no video, what do i do next

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I'm on OS X 10.6.8 and have a .mov file which plays on QuickTime 10.0 but with choppy video and the sound is out of sync???? File details are Video Codec: DNxHD (AVdn) Resolution 1920x1080 Audio Codec: PCM S24 BE (in24) Bitrate: 1536kb/s Solutions?

I'm on OS X 10.6.8 and have a .mov file which plays on QuickTime 10.0 but with choppy video and the sound is out of sync???? File details are Video Codec: DNxHD (AVdn) Resolution 1920x1080 Audio Codec: PCM S24 BE (in24) Bitrate: 1536kb/s. Any ideas?

Question: Is all the source footage shot in 16 bit audio or is some also shot in 12 bit?
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I can't sync the Not Afraid music video that I purchased this morning to my iPod Classic. It's frustrating because I have no issues syncing other videos and the rest of the album that this video came with synced just fine. Please help!

I can't sync the Not Afraid music video that I purchased this morning to my iPod Classic. It's frustrating because I have no issues syncing other videos and the rest of the album that this video came with synced just fine. Below is an image of what my screen looks like when I try to drag the video across to my iPod:
Please help!

You can only sync with one iTunes library. If you sync with another one the iPod will be erased and its contents replaced with what is in the library of the second computer.
However, you can manage music among multiple computers. See:
Using iPhone, iPad, or iPod with multiple computers
BTW you posted in the iPod touch forum

I have only recently got my iphone, and the screen won't rotate in Safari or messaging. It works fine in games (eg Doodle Jump). The screen portrait lock is off, and i have tried turning it on and off and updating it. Why wont it rotate?

I have only recently got my iphone, and the screen won't rotate in Safari, the ipod, photos or messaging. It works fine in games (eg Doodle Jump). The screen portrait lock is off, and i have tried turning it on and off and updating it. Why wont it rotate?

Next step is to Restore it in iTunes from your backup. If that does not work they try Restoring it as a new phone. If still no go it is a hardware failure and you will need to get it serviced.
And you are not showing the hardware lock icon on the top right of the home screen?

I have an iPod touch 4th gen. and the screen went yellow. The battery wasn't low and it has been like this all day. What can I do to fix it??

I have an iPod touch 4th gen. and the screen went yellow. The battery wasnt low when it happened. It has been like this all day. What can I do to fix this?? PLEASE HELP!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Hello All, I have a Model - MacBook Pro Laptop and the screen recently turned grey giving me zero visibility or access to the computer. Has anyone else seen or had this problem? Is it fixable or should I get a new unit?

Hello all,
I have a Model - MacBook Pro Laptop and the screen recently turned the colour grey, giving me no visibility or access to the unit.
Has anyone had or seen this problem before? Can it be fixed? I had a repair guy from my local Mac Store take a look at it - he said I needed a whole new screen and top of the computer, but this didn't fix the problem. I took the unit home unrepaired, and a week later it was all of a sudden working fine.
What is happening with my Laptop? Once this happens (grey screen) does it mean that it's going to become a chronic problem?
Please advise....Thanks

It's kind of difficult to diagnosis your problem without a visual clue, because there is a (mostly) software based "gray screen" at boot issue.
But if you got the screen replaced, took it home and now it works, why the repair shop didn't get it working before it left the store is beyond me.
Unless the repair shop is a authorized apple reseller/repair, I wouldn't have taken it to them, and of you did, they should have fixed the issue right away.

HT4859 we have a iPod touch 4th gen and the screen is locked and it will let us restore it what now

we have an ipod touch 4th gen and the screen is locked up and it will not back up or restore. I have removed iTunes and reloaded also iCloud the same we are needing help

A reset may help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons and await restart. No content will be affected.

HT1918 I would like to change my Visa card from the account but its not changing and the billing information is not changing and I can't purchase any thing from my account its now not usable please help me to solve the problem

I would like to change my Visa card from the account but its not changing and the billing information is not changing and I can't purchase any thing from my account its now not usable please help me to solve the problem

You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.

Hi, I need help for my notebook Macbook Pro - I turned on the notebook and the screen look like start but did not start nothing, the screen froze and continuing load, load and never stop.

Hi, I need help for my notebook Macbook Pro - I turned on the notebook and the screen look like start but did not start nothing, the screen froze and continuing load, load and never stop

screen look on

IF YOU HELP MY NANO upgraded when you install PERFECT BUT DOES NOT APPEAR ON THE SCREEN NOTHING BUT as if you were OFF if turned PLEASE HELP OR MORE AND HAS THE NEW UPDATE

IF YOU HELP MY NANO upgraded when you install PERFECT BUT DOES NOT APPEAR ON THE SCREEN NOTHING BUT as if you were OFF if turned PLEASE HELP OR MORE AND HAS THE NEW UPDATE

iPod not recognized in 'My Computer' and in iTunes for Windows

HT4847 We are novice users of an Ipad. current message is "not enough storage this Ipad cannot be backed up because there is not enough Icloud storage available etc" there are two options "close" and "settings" but neither will respond and the screen goes

We are novice users of an Ipad. Have recently taken many video clips at a wedding. Ipad now displays message "Not enough storage this Ipad cannot be backed up because there is not enough Icloud storage available etc" Neither option "close" or "settings" will respond and the screen quickly goes blank. Any help would be welcome. Bob.

A reset may help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. Release both buttons and await restart.

We have iPhone 4 and I plugged phone into after market hardwired plug in car (that we have used successfully for two years) and the screens has gone black and wont turn on. Phone is charged. We have tried force quit- home screen and top button. help pls

We have iPhone 4 and I plugged phone into after market hardwired plug in car (that we have used successfully for two years). The screen has gone black and wont turn on. Phone was charged. I have tried force quit- home screen and top button. iTunes is not recognizing phone when I plug into computer. help pls

FIRST charge with an Apple charger for at least 15 minutes. Then hold the HOME and SLEEP buttons at the same time until an Apple logo appears. Hold for up to 30 seconds. If nothing happens the phone hardware has failed.

HT3964 My Macbook air charges intermittently. At times when I connect the power adapter it shows that power is coming in but says "not charging" and the led light on the power adapter does not light. At other times it charges normally. Any ideas?

Hey guys,
I am having problems with charging my mac Air. Sometimes it charges perfectly but then at times much as it shows that it's getting the power from the charger, it says "not charging" and the led light on the charger does not light up. Any help?
Rgds,
Kido-Vj

That can happen when you are Taxing the system. No Apple supplied AC adapter supplies enough power to both power the system and charge the battery at the same time when the system is under Heavy Load, when you are Taxing the system heavily. At those times it will draw power from both the AC adapter and the battery at the same time. So if it is drawing power from both it can't charge the battery while it is drawing power from it.

I've added songs and vedios to iTunes in my computer then I synchronise it with my iPad the problem came to the video that I couldn't show the videos and the screen became black

I've added songs and vedios to iTunes in my computer then I synchronise it with my Ipad3 ..... For the songs it was OK but for the vedios I got a message that some format are not supported then the screen became black with no video or sound ....how can I get back the vedios...I'm afraid to make reset to the iPad otherwise I'll loose all the applications and media.. Any ideas please .... Thanks

First of all - depending upon how you define resetting the iPad - you will not lose anything. If you erase all contents and settings - then you will lose everything. Don't do that!
If the videos are not in the correct format - launch iTunes on your computer. Click on one of the videos in your iTunes library in order to select it. Then go to Advanced>Create iPad or Apple TV version and see if the video will convert. Do the same for the other videos and then select those to sync again with the iPad.
To get the videos app working again, first quit it completely and restart the iPad.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If the videos app still doesn't work, try this.
Swipe to the right from your first home screen to get to the iPad Spotlight search. Type in the name of any of your movies in the field at the top. when the movie appears in the search - tap on it and it should hopefully start to play. Let it play for a minute or so - hit done - go back to videos app and see if all is OK.

TS3354 Cant view videos because the screen goes green

Hi i cant view my videos properly i bought them a few years now and have bought a new mac this time last year, but when i try and view any of my videos i bought the screen is all fuzzy and flicks onto green and slows down?? help

Hi @Sandyparm and @Darbie ,
Welcome to the HP Forums!
It is a great place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that both of you are having an issue viewing videoes You hear the audio in but the screen remains green.
Here is a link to Resolving Video and Graphics Issues that will assist you in overcoming this difficuty.
Here is a link to a YouTube video which is also helpful. YouTube Green Screen Playback Problem FIX.
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Have audio but have not video and the screen is green on anything i try to watch

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