Have audio but video is just a green screen

whenever i try and watch a video it will give me the audio but wont show the video it just comes up a green screen and thats it. please help!

Hi,
Try the following first.
Start a video playing.
Right click on the video ( green screen ) and select Settings.
Remove the tick from the box next to 'Enable Hardware Acceleration' and then click close.
Refresh the current page and see if the video now plays Ok.
If the above fails to correct the issue, try a clean installation of the flash plugin/ActiveX as follows.
First, download the Flash uninstall utility on the link below and save it to your Downloads folder.
Flash Player Uninstaller.
When the download has completed, close all browser windows, open your Download folder and run the uninstaller. After this has completed, restart the notebook.
When windows has reloaded, download and install the latest version of Adobe Flash. Note: You may want to deselect the option to include McAfee Security Scan Plus before downloading.
When the installation has completed, restart the notebook.
Regards,
DP-K
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[edited email by Moderator]
This question was solved.
View Solution.

wildrosewins wrote:
I would like to know how to fix my 6 month old laptop. when I try to watch video I get a green screen
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Have audio but video is just a green screen

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