Have been kicked out BlackBerry World

Hello, I'm **bleep** off because I bought every BlackBerry since my first one and since October last year I got a Passport.Since a week BlackBerry World wasn't working, so I tought maybe it's something wrong. Different IP, Reinstallation, Different OS version, it doesn't matter.I have been kicked out BlackBerry World, cannot even open the app get a black screen with the menu button in the left right corner and thats it! Nothing else works, fresh OS installation 10.3.2 and a total wipe after it did not solve the issue. I'm absolutely **bleep** off because of this, with fresh install I cannot use my phone at all.Cannot access BlackBerry World, download my apps or do anything with my phone at all! I even PAY for my custom pin and now you people are kicking me out BBW? Thats INSANE! I want my BBW back or ALL my money for custom IP.  If I dont get my BBW back I will just get any other brand and I will never get BlackBerry again, and yes even BES12 will be taken away.   P.S. Your twitter support is USELESS those people don't even understand ENGLISH 

1.
Restart: With the BlackBerry device POWERED ON, press and hold the upper edge power button about 20-30 seconds, ignore the 3-2-1 timer and hold until the screen goes black and you see the red LED.
and/or
Reboot: With the BlackBerry device POWERED ON, using the side edge volume keys, press and hold down both of the Up and Down volume keys for about 20 seconds, ignoring the initial screenshot message... the screen will go black and reboot. 2. Did you contact your service provider to open a case? Seems BlackBerry Twitter help understood you completely well. Have you done as they suggested?

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