Have been told I can't complete a purchase and to contact support but it's not very easy to speak to anyone

I can't complete a purchase for some gems for a game I am playing but I am 1000% sure I have loads of money on account

You can contact iTunes Support via email via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT1391 Can a stolen Iphone be traced by using the serial number to see if it is still being used. I have had the handset locked but have been told it can be over ridden.

Can a stolen Iphone be traced by using the serial number to see if it is still being used. I have had the handset locked but have been told it can be over ridden.

No.
Contact yoru carrier. They may be able to blacklist it.

Hello, My iph5s screen cracked according an accident I just had it since February with threeG mobile network , I have been told I can replace my phone or get it fixed by apple for free, can you please let me know what should I do about this matter ?

Hello, My iph5s screen cracked according an accident I just had it since February with threeG mobile network , I have been told I can replace my phone or get it fixed by apple for free, can you please let me know what should I do about this matter ?

Oh well that's what I heard because it's about the 90 days warranty ,,. Anyway can you please tell me what I can do to get it fixed ? It's a not really big crack in the right bottom side of the screen

I tried to import some photos into iPhoto today and was given a messaged indicating I'm out of room?! I only have 11,800 pics in my library and have been told iPhoto can hold up to 250,000. Help!

I tried to import some photos into iPhoto today and was given a messaged indicating I'm out of room?! I only have 11,800 pics in my library and have been told iPhoto can hold up to 250,000. Help!

Command (right) - click on your hard drive icon on the Desktop and select Get Info from the contestual menu:
In the window that comes up will be the amount of available(free) space:
OT

HT1725 I can't downlaod my purchased music to my iPad.I tried using the computer and it said all purchases for this account have been downlaoded.The musics are on my music folder on the iPad but they are not playing.Help me out.

I can't downlaod my purchased music to my iPad.I tried using the computer and it said all purchases for this account have been downlaoded.The musics are on my music folder on the iPad but they are not playing.It's showing download error.Tap to retry on the download section of iTunes on the iPad.I just change from iPad2 to iPad 4G and I started having this problem..Help me out.

Try here > Downloading past purchases from the App Store, iBookstore, and iTunes Store

My iphone6 screen is off since last few days i have tried all the options like pressing the home and sleep button together but still its not switching it on before it was getting hanged quite often it had full battery charged but still it is off

my iphone6 screen is off since last few days i have tried all the options like pressing the home and sleep button together but still its not switching it on before it was getting hanged quite often it had full battery charged but still it is off can anyone please help ......

hi i m currently in pakistan and there is no apple store here . i will b back to australia after 2 weeks i was wondering if thei can b any fix as i have all my contacts and everything else in my mobile

Why will my iPad 2 not recognize any iPod cables? I have tried two different cables in both the wall and in my laptop, but it will not register that it is receiving power, nor will the laptop recognize that they are connected.

Why will my iPad 2 not recognize any iPod cables? I have tried two different cables in both the wall and in my laptop, but it will not register that it is receiving power, nor will the laptop recognize that they are connected.

Crizzo is right, the best way to charge is with the included power block. That said, the USB cords are interchangable as far as an of us know. (just not power bricks, iPhone and iPod bricks put out 5W of power, the iPad wants 10W and will always say 'not charging' if plugged into less power than it requires even though it will charge, just very slowly)
If you have tried to charge your iPad - with the iPad charger - with multiple cables and multiple computers and get no joy then it's time to head to the apple store and have them check it out. The 30 pin USB port can go bad - mine did - and it's a manufacturer's defect (unless there's any sort of obvious damage) and should be covered under the warranty;

I'm trying to download the new MacOS. I keep getting a dialog that says: "We could not complete your purchase" and then " The product distribution file could not be verified. It may be damaged or was not signed." any ideas?

I'm trying to download the new MacOS. I keep getting a dialog that says: "We could not complete your purchase" and then " The product distribution file could not be verified. It may be damaged or was not signed." any ideas?

I went to Purchases and it worked from there having had the same problem you describe.

HT1491 i have been billed twice for some apps i purchased and dont know how to get a refund for these items. im frustrated as i have looked all morning to my dismay and am now tired of looking.please help

i am wondering if anyone can tell me how to go about getting a refund on my account with itunes for apps i have been billed twice for. this has happened befor and u used to be able to gointo purchases and report a problem and they would take care of it. now we have to go thru all these bells and whistles to just get a minor problem fixed.....how frustrating is that !!!!!!!!!

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

I want to upgrade to Lion but have been told I can't because i don't have a intel based system. Is it possible to change out the motherboard etc to do this upgrade

I want to upgrade to Lion but hav ebeentold I can't because I have a G5 non intel based system. If this is true can I change the motherboard and install Lion

If you are running Snow Leopard OS 10.6 you do not have a PPC Mac as they cannot run it, so you already have an Intel Mac. The question is, which one?
Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, runing the latest version of Snow Leopard. The Lion upgrade can be installed on all your authorized personal Macs.
But in any case you cannot replace the motherboard with a different one in any Mac.

I have been uploading my old cd's to iTunes and it worked fine. suddenly it will not show the window "do you want to load this cd" What have i done wrong ?

i am a new boy to itunes and have been loading my old cd collection.
Mostly it goes fine - AS LONG as the window "do you want to upload this (Elvis) cd to itunes" appears.
Then it just will not appear, so i can't do anymore.
I've quit itunes, ejected the usb from my Mac mini and started over but zip - nothing
Result total confusion
Any offers for a solution would be MUCH appreciated - especially if it's in simple English. I'very new to Mac too.
Tks

for purchases from the iTunes store do this:
connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
for everything else check out this post by Zevoneer.

I am not being notified of voicemails---caller can hear my outgoing message and they leave voicemail but I am not notified. No message received.

Caller leaves me a voicemail but I do not receive it. Caller hears my message, they leave message and it never appears in my voicemail. Can you help?

contact your phone carrier and see if they can help.

I have been told you can setup firefox so you can see the pagerank and # links on each website you visit - how do you set this up?

can someone pls help me with the question above Many Thx Neil

Select an [https://addons.mozilla.org/en-US/firefox/search/?q=Page+Rank&appver=3.6.26pre&platform=windows add-on for that feature from here].

TS3297 Keep being told unable to complete in-app purchase, and to contact iTunes support. Have reset iTunes password - still no luck.

When trying to purchase donuts in the Simpsons tapped-out app I keep being told unable to complete purchase and to contact support.
I have made previous in-app purchases in this game then suddenly yesterday - this problem.

If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have produced DVD using iMovie, now want to download this back to iMovie, will not read DVD, have been told a piece of software available - any chance anybody knows what?

have produced DVD using iMovie, now want to download this back to iMovie, will not read DVD, have been told a piece of software available - any chance anybody knows what?

Handbrake is not ideal for this.
You need to convert the VOB files in the TS-Folder of the DVD back to DV which iMovie is designed to handle. For that you need mpegStreamclip:
http://www.squared5.com/svideo/mpeg-streamclip-mac.html
which is free, but you must also have the Apple mpeg2 plugin :
http://www.apple.com/quicktime/mpeg2/
(unless you are running Lion in which case see below))
which is a mere $20.
Another possibility is to use DVDxDV:
http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.overview.htm
which costs $25.
For the benefit of others who may read this thread:
Obviously the foregoing only applies to DVDs you have made yourself, or other home-made DVDs that have been given to you. It will NOT work on copy-protected commercial DVDs, which in any case would be illegal.
If you are running Lion:
From the MPEG Streamclip homepage
The installer of the MPEG-2 Playback Component may refuse to install the component in Lion. Apple states the component is unnecessary in Lion, however MPEG Streamclip still needs it.
To install the component in Lion, please download MPEG Streamclip 1.9.3b7 beta above; inside the disk image you will find the Utility MPEG2 Component Lion: use it to install the MPEG-2 Playback Component in Lion. The original installer's disk image (QuickTimeMPEG2.dmg) is required.
The current versions of MPEG Streamclip cannot take advantage of the built-in MPEG-2 functionality of Lion. For MPEG-2 files you still need to install the QuickTime MPEG-2 Playback Component, which is not preinstalled in Lion. You don't have to install QuickTime 7.

Have been told I can't complete a purchase and to contact support but it's not very easy to speak to anyone

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