Have been using iChat with no problem, now it won't work.
I am brand new to Mac...have always been a PC user so I don't have a clue where to start. Is there a list of troubleshooting steps I can take or a number to call? Help...I don't have a clue where to start.
Hi,
First port of Call http://www.ralphjohnsuk.dsl.pipex.com/
FAQs listed here in Search
8:17 PM Friday; June 1, 2007
Similar Messages
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As above, was using the updated version for a short time before this happened
You may have installed an extension that made changes to the connection settings.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily. -
hi guy! I have been using iPhone since 2010 but now I'm facing problem with hardware still after i reclaim new iPhone some times my phone just completely blackout!! any idea??
If there is a problem with your AppleID, you - and not the provider - must
straighten out the matter.
AppleID disabled:
http://support.apple.com/kb/TS2446
http://www.apple.com/support/itunes/contact/
https://getsupport.apple.com/Issues.action -
have IPod classic that I have been extremely happy with. I now have purchased ipod nano and Iphone. the older version and the new 2.2 are not compatiable. I want to use all my IPods and Iphone, but I only have my one computer, how can I update all of my Apple products. I want to use them all.
Hello graingers45,
graingers45 wrote:
have IPod classic that I have been extremely happy with. I now have purchased ipod nano and Iphone. the older version and the new 2.2 are not compatiable. I want to use all my IPods and Iphone, but I only have my one computer, how can I update all of my Apple products. I want to use them all.
What do you mean it isn't' compatible? What isn't compatible?
There is no limit to the number of iPods you can sync to one computer, iTunes library, or iTunes account. Simply connect each separate iPod/iPhone to your computer and configure each to sync whatever content you wish to.
B-rock -
I have been using itunes for 6 years now, and was listening to my music the other day and noticed that some of my albums songs were stopping short of finishing. They just stop and go to the next song. Any solutions?
I have experienced the same problem on my my iPad1, my former iPhone 4 my laptop and even my new iPhone5 though I had really hoped that the new phone and IOS would solve the problem. About 5% of the songs are affected and the stoppage can range from seconds short to a minute and a half. The file shows more of the music left, but it stops playing and goes to the next song. Very aggravating. Appears to happen on purchased and uploaded music.
Any help Apple? -
I have been using pages for months and now I can not get it to open any templet or previous document to open?
A little more information would be helpful.
What version of Pages are you using? The latest is 4.1 with the update released on July 20. In Snow Leopard 10.6.8 you need at least Pages 4.0.5. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.
If you are running at least Pages 4.0.5 & haven't made any other changes to your Mac since Pages was last working correctly, the likely culprit is corrupt preferences. Go to HD > Users > (your account) > Library > Preferences & delete the com.apple.iwork.pages.plst & restart Pages. -
I already have Adobe reader installed and have been using it. I am now being asked by my banks to ac
I already have Adobe reader installed and have been using it. I am now being asked by my banks to accept the end user license agreement. How do i access this ?
Did you launch the Adobe Reader application separately (outside of the browser) and accept the EULA?
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Hi, I have been using CS5 for a while now, but had to wipe my computer clean last night and now am unable to re-install my adobe on the same computer. Help please.
Can you describe more about what you summarize as "unable to re-install my adobe on the same computer." ? What actions do you take and what results? What messages do you get? Are you able to install it on a different computer?
Since you use the word "same", it might be a case that you do have another machine that the install is functional on. If so, or even if you installed a couple of times on the same machine, it might be a case where your activation allowance has been used up and you need to have them reset. If you contact Adobe Support thru chat you can ask them to reset your activations so that you have the two allotted to you available again.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I don't have a phone plan, so I cannot text without wifi. I have been using iMessage to text my friends, until it stopped working. I can text my sisters email, but not my boyfriends iPhone. The send button will not turn blue. Help? Please?
There is a problem with iMessage with what Apple says is a small number of iPhones and they are working on a fix. In the meantime try this:
1. Settings > Messages > iMessage = Off
2. Settings > FaceTime > FaceTime = Off
3. Settings > General > Reset > Reset Network Settings
4. Wait for the iPhone to Reboot
5. Settings > FaceTime > FaceTime = On
6. Settings > Messages > iMessage = On
You may have to repeat the steps a couple of times.
- with thanks to @deggie -
My iPhone 4S had the iOS 6 update and I have been trying to download all day but it won't work and now when I go to software update of says iOS 5.1.1 is up to date. And I cant restore my iPhone becuase when I go onto iTunes it says that it can't find my iPhone. I have tryed to download the most resent iTunes because I went to apple website and just hit download iTunes so I guess it's the most resent version and I don't know what to do. Should I go to an apple store?
If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972 -
my usb that i have been using on my computer for a while suddenly stopped working, but is still glowing and letting me know that it is connected, but not showing up in disk utility
Either the physical drive or the enclosure electronics has failed. The light you are seeing is powered by the USB connection, the power, electricity, all USB ports put out. That doesn't mean the actual physical hard drive or the USB to SATA bus electronics are working properly. If it doesn't show in Disk Utility then it is DEAD.
Most of the time it is the enclosures electronics that fail. Removing the physical drive from the enclosure and put it in another enclosure or using a SATA to USB adapter, one that has it's own AC power supply, might allow you to get the files off the drive. -
First time user. Need help. I downloaded latest version of Pages 5.0 and have been using it. Now, when I try to open documents created by it, I'm advised that I have to downoad Pages 5.0. What's going on?
You have 2 versions of Pages on your Mac.
Pages 5.2.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
You can add the icon of the missing Pages on your Dock or open Pages from the Apple menu > Recent Items list.
Or you can archive Pages 5 so that it doesn't automatically open.
If you are unhappy about this review/rate Pages 5 in the App Store.
Peter -
I installed V8.0.1 several weeks ago (or what I thought was V8.0.1) and got Awesome Screenshot (A.S.). Although it was stated that AS was not compatible with V8.0.1 I installed it any way and it worked. I have been using it every day until this morning. Another Firefox update came down this morning. Although I clicked the “Update Later” box, it updated at that time anyway. (This has happened every time I received an update in the past and clicked “Update Later” box, but that another problem; not the issue today.) After today’s update completed and I restarted Firefox. I check the version and it still was V8.0.1. All of my extensions were gone. I followed the instruction for re-enabling. All of the extensions were marked “disabled”. Only two of them had “enable” buttons (Garmin Communicator and InvisibleHand), both of which I didn’t load nor use. All extensions had “Remove” buttons. Is there any way for me to get A.S. working, I use it often. If not, how about “Screengrab”. That’s better than nothing.
I am using Windows XP Professional SP3.
Thanks for your help.
Andy Marino
[email protected]There is a known issue where multiple instances of plugin container open if history or cookies are cleared. Are you, or some utility clearing firefox cookies or history, that could be the reason. This problem continues even if plugins are disabled in Firefox.
*Are you opening multiple instances of Flash Player ?
* Is the problem reproducible ? <br/> for instance does it always crash the plugin or cause it to hang if you use a particular site ?
If you get the FlashPlayer plugin crashing use the option to submit the crash reports, it is then possible to follow them up. It is possible to stop the plugincontainer opening, but that could result in a firefox crash. Of course the firefox crash can also send crash reports out, and that could be useful.
* see [[plugin crash reports]]
* [[what is plugin-container]]
* [[firefox crashes]]
There are some problems with FlashPlayer currently under investigation, and there may be other threads in the forum about problems. (e.g. Bug 561019 - Plugin waveOutOpen hangs )
Sometimes using Firefox 3.6 is a workaround that helps with FlashPlayer problems, if you wish to experiment with that consider installing firefox Portable and using Firefox 3.6.23 (or soon 3.6.24) for tests with flash player, whilst keeping firefox 7 for day to day browsing.
* [[http://portableapps.com/apps/internet/firefox_portable/localization#legacy36]] -
Model : Macbook 2008
Symptoms: The screen was, intermittently, going black last year and then went black completely. I have been using it on a monitor ever since.
I can see the screen with a flashlight.
I completely erased the drive and loaded OSx 10.7. I believe that's the last version of OSx Mac will be supporting on this computer.
When I booted up the computer this morning the screen came on !
While typing this question, my screen went black again, not to return.
So sad.
I did bring it to Apple and they believed the entire screen needed to be replaced.
They say that they tried a new inverter and it didn't work.
I have a feeling I'm just out of luck unless I want to cough up the $300 to fix the screen.
Although it is a solid machine, 2Ghz processor with 4 gigs of ram, it is still six years old.
I imagine that's like putting a new transmission in a 95 Honda civic. Yeah, it's a reliable car but it's old and it's probably going to break again.
I love my mac so much but I can't justify buying a new one or paying to fix this old one.
I have a Gateway dual booting Windows 7 and ubuntu linux that's actually pretty slick and has taken it's place on business trips and coffee shop excursions.
If anyone has any thoughts or feedback I'd appreciate it.The current Apple hardware warranty provides the following coverage for replacement parts:
A replacementpart or product, including a user-installable part that has been installed in accordance withinstructions provided by Apple, assumes the remaining warranty of the Apple Product orninety (90) days from the date of replacement or repair, whichever provides longer coveragefor you.
Check your particular warranty and see where you stand as to the period of coverage.
Good luck,
Ray -
Bluetooth (i have been using for a while) says connected, but is not working.
I have a Macbook pro, just updated to Yosemite, and now blue tooth (devices I have been using) don't work even though it says connected. I have googled the possible problems-tried all the fixes, nothing has helped.
My experience in this situation has been that's it's related to the visa card, and not necessarily the phone or the iTunes store. In addition to verifying all of the credentials on the card as entered, I'd also check with you card bank and see if they have declined the charges due to some type of security concerns. I have a Chase card, and they will decline a charge even though there are sufficient funds available, if the charges meet some security screening criteria.
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