Have current Firefox on 3 computers. Get no response on all three even though different server involved. Firefox won't stay up long enough to try your fixes.

"No response" occurs so frequently that Firefox is non-functioning. I have had to resort to using IE & Chrome. UGH! Typically, Firefox won't stay up long enough to try recommended fixes. Any suggestions?

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back soon.

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How do I stop Firefox looping from crash to start when it won't stay up long enough to enter into?

Ever since the latest update Firefox hasn't worked properly. It has the MyPoints latest toolbar attached to it and allowed me to view it then suddenly vanished. After that it started this open/crash loop that is so fast I can't click into the browser to try safe mode or to even access the toolbar. I uninstalled Firefox and reinstalled. Everything got worse and the MyPoints toolbar suddenly reappeared. A lot of extraneous programs were downloaded without my permission and it's taken days to uninstall all of those. I'm on a refurbished Windows 7 HP and just finished ALL the newest Windows updates. Tried Firefox again, same problem. Unless I can actually access Firefox (the mouse is supper sluggish when trying to click in the Firefox browser as if the browser is preventing access) I can't do any of the "fixes" suggested in your support forum. I have uninstalled and re-install Firefox about 4 times now but nothing changes. Yes, I deleted the Mozilla file in "programs". I can't do a screen shot because of the inability to access the window in the time allowed before it crashes and there is nothing to see but the opening window - no error messages. No crash report comes up. Just an endless loop of open/close/open/close etc.

Are you sure you didn't get an unofficial installer? You may need to visit the Windows '''Control Panel''', Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help surface innocent sounding bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
Then, to ensure that your program folder is not contaminated, I suggest:
'''Clean Reinstall'''
We use this name, but it's not about removing your settings, it's about making sure the program files are clean -- and do not contain alien code files. As described below, this process does not disturb your existing settings. Do NOT uninstall Firefox, that's not needed.
(1) Download a fresh installer for Firefox 37.0.1 from https://www.mozilla.org/firefox/all/ to a convenient location. (Scroll down to your preferred language.)
(2) Exit out of Firefox (if applicable).
(3) Rename the program folder
''(32-bit Windows folder names)''
C:\Program Files\Mozilla Firefox
to
C:\Program Files\OldFirefox
''(64-bit Windows folder names)''
C:\Program Files (x86)\Mozilla Firefox
to
C:\Program Files (x86)\OldFirefox
(4) Run the installer you downloaded in #1. It should automatically connect to your existing settings.
Any improvement?
Note: Some plugins may exist only in that OldFirefox folder. If something essential is missing, look in these folders:
* \OldFirefox\Plugins
* \OldFirefox\browser\plugins

Won't open after reinstalling twice get a page with a green puzzle but it won't stay open long enough to read it.

After working with mcafee for 2 hours on a server host issue they did something that got rid of the site advisor on firefox and when they tried to fix that problem they couldn't get firefox to open after reinstalling it twice!
Help...i want firefox back! i'm using internet explorer right now as my default and i've always disliked it!
please help...brian

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
If that still gives problems then create a new profile.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
See also:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Have disabled IE on windows pc and am using Firefox as browser. iTunes now says cannot connect to internet even though Firefox working: suggestions

Have disabled IE on windows pc and am using Firefox as browser. iTunes now says cannot connect to internet even though Firefox working: suggestions?

There is a plugin for Firefox - see here
http://latestversionplugin.com/current-version-plugin-itunes-application-detecto r.html
It should be installed automatically if you install iTunes, but I guess when you installed iTunes you didn't have Firefox. Just reinstall iTunes and it should work OK (your iTunes library will not be affected)

In IE I keep getting "adobe flash player 10 required" even though I have uninstalled and reinstalled

in IE I keep getting "adobe flash player 10 required" even though I have uninstalled and reinstalled the latest version. Weirdly, the sound still works

Just to update: Before posting, I tried everything I could find on Flash Player Help | Installation problems | Windows and nothing worked. The flash player stopped working in early November. I know it is some setting somewhere that I need to fix, but I just can't find it. I get a message that "adobe flash player 10 required" but, oddly, I still get sound.

I have an iphone 3GS and suddenly am getting a "storage almost full message" even though I have 1.4 GB of free space. Now I cannot text. How do I trouble shoot this?

I have an iphone 3GS and suddenly am getting a "storage almost full message" even though I have 1.4 GB of free space. Now I cannot text. How do I trouble shoot this? I recently upgraded to version 6.1.3 if that helps.

When you sync using iTunes on your computer, do you see a lot of "Other" at the bottom of the iTunes Summary Page for your iPhone? If you do, try a "Restore iPhone ...". That should help.
Hopefully that would do it for you. If not, the next (more drastic) step would be to restore again as above, but choose "Restore as New" and then manually sync. Omit any apps that might be suspcious in their space use (primarily Game Center apps).

I have firefox 4. I have xm radio on my computer. It is not staying on long enough. xm says I have to have google chrome 10.1 or higher. Which version of google chrome comes with firefox 4?

I installed firefox 4. Does it come with google chrome 10.1 or higher? I have xm radio on my desktop computer. The audio does not stay on long enough. If I have 10.1 or higher I thought that would help the audio as xm says that is what it requires and I don't know where to look to see if firefox 4 with google chrome comes with 10.1 or higher.

Google Chrome isn't part of Firefox, it is a completely different program.

I can't get a purchased movie to play, even though it seems to have downloaded properly

I can't get a purchased movie to play, even though it seems to have downloaded properly. Any help?

Hello, Gemma.
Thank you for visiting Apple Support Communities.
I would recommend trying the steps in the articles below. If none of the steps work please reply back with any errors received and which computer operating system you are using.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
iTunes for Windows XP: Troubleshooting video playback
http://support.apple.com/kb/TS1386
Cheers,
Jason H.

Can't sync all ringtones, some get sync, and some don't even though I clearly have them all checked.

I've created my AAC file and then changed it to m4r mode and then I copied it back to the tones section of iTunes. Everything is fine at this stage. Then when I try to sync all my tones, some get sync and some don't even though I clearly have all of them checked. So I click the all tones box instead and sync, then other tones which previously have not been synced are synced and those that were synced previously do not get synced. I've tried everything, from making duplicates of songs to even deleting my tones and re-syncing. I've taken over an hour to sync and still unsuccessful. Why is it so complicated just to sync a few tones? Is apple trying to discourage customers from using custom ringtones and only those from the iTunes store? Im so ready to just throw my phone... It's so much easier to transfer tones over using an android phone since I dont have to use some stupid software by android and sync when i can just drag and drop.
SOMEBODY PLEASE HELP!!!
Thanks in advance

What fixed it for me:
On your computer, open iTunes > My iPhone (or whatever name you gave your iPhone) > "Music" page
Uncheck "Sync Music"
Click "Sync" button (bottom right)
Let it run and finish
Uncheck the box for every song, playlist, etc.
Click "Sync" button (bottom right) (This step may be unnecessary, but I did it and got the result I wanted.)
Let it run and finish
Check the boxes for the music you want on your iPhone
Click "Sync" button (bottom right)
Let it run and finish
See if that doesn't work for you. I tried a lot of things that did nothing, but this seems to have fixed it, and quickly.

Had to have my computer wiped clean due to virus infection. In trying to install acrobat 9, i get a message invalid serial number, even though it is the serial number in my account. What to do?

Had to have my computer wiped clean due to virus infection. In trying to re-install acrobat 9, i get a message "invalid serial number", even though it is the serial number in my account. What to do?

there is a lot of info at that link. by checking that link you'll see that serial number only works for the exact product for which it was purchased.
ie, if you purchase acrobat 9 std, you need to use acrobat 9 std installation files, not acrobat 9 pro.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

HT6114 my audio is being funny on my mac. It is brand new, and hasn't had trouble since this update. It gets stuck at full blast with a / though it. then no audio comes out. Once I turn it off it fixes it self thouhg.

my audio is being funny on my mac. It is brand new, and hasn't had trouble since this update. It gets stuck at full blast with a / though it. then no audio comes out. Once I turn it off it fixes it self thouhgh, or if I wait a while it finally fixes it's self. If this happening to anyone else?

I don't think that is normal behavior. The long press is possibly causing the system to force power down, which would then allow it to power back up.
Just to make sure, all drivers are up-to-date? Are there pending BIOS updates? If so, you'll want to make sure it can restart properly before applying the BIOS update
Try an Ubuntu LiveUSB or LiveCD to rule out software issues.
If that doesn't work, try taking out the battery and AC, pressing the power button ten times, then holding it for ten. This is usually the remedy for another issue, but try it anyway.
If that doesn't work, then try resetting the BIOS settings. Then try unplugging the CMOS battery overnight. Otherwise, might have to call for warranty.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

When trying to logout, I keep getting "the application safari canceled logout" even though I am not in Safari. This only recently started happening and I'm wondering if it is a setting issue or bug. Can someone tell me what to do?

When trying to logout, I keep getting "the application safari canceled logout" even though I am not in Safari. This only recently started happening and I'm wondering if it is a setting issue or bug. Can someone tell me what to do?

You don't have to be "in" Safari for it to cancel logout.
You have several different Applications open, and any one of them may cancel logout if conditions are just right.
Quit the Applications you are no longer using and your Mac will run better and faster. And it will logout instead of cancelling.

My iPad has been hacked I cannot get into hotmail through mail also I get the apple message ,incorrect password even though this is correct what can I do

My iPad has been hacked I cannot get into hotmail through mail also I get the apple message ,incorrect password even though this is correct what can I do

From your description it sounds like your Hotmail account was compromised. Does anyone else know the password and could they have changed it?

I have in stalled maverick on my iMac and now my contacts won't stay open..... any fixes?

I have in stalled maverick on my iMac and now my contacts won't stay open..... any fixes?

Try restarting first. This fixes a lot of issues after installing Mavericks.
If you have an iCloud account, you might want to uncheck Contacts in System Preferences > iCloud. Does contacts open now? If it's Gmail, Yahoo or other account that syncs contacts, uncheck in System Preferences > Internet Accounts.

How do you get Tooltips to stay visible long enough to read them?

When I move my mouse over something that generates a ToolTip, the tip flashes on for a microsecond....too short of a time to read it. Does anyone know how to make the tooltips in Lightroom stay on long enough to read? Thanks.

I don't have that trouble on Win XP, LR 3.4, and never have. Could it be a problem with your mouse driver?
Hal

Have current Firefox on 3 computers. Get no response on all three even though different server involved. Firefox won't stay up long enough to try your fixes.

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