Have done everything but still can't text

I have had this phone for 1 day and shortly did a factory restore..pulled battery etc...still can't text was told if i did *228 i would fry my 4 g simply card help me

May want to give more information....
1. Can you make calls, if so its not a network activation issue?
2. Are you haveing any errors when attempting to send text and if so what errors?
3. When did the issue start?
4. Are you using tha stock SMS application or a 3rd party software?

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