Have down loaded spb tv on nokia n8 but cant view

can any one explain and help me solve please i have the new nokia n8 have downloaded spb tv from ovi store but every time i try and view all i get is a cube puzzle and saying down loading but doesnt any ideas please

I tried the free version of SPB TV but haven't used it in a while because the free channels aren't very good and you have to pay to get the rest.
The only suggestion I have is to try another access point. You are prompted to select an access point when you start the application and if you select an invalid one it is supposed to prompt to you to select another but these things don't always work as planned. 

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