Have downloaded Acrobat X. Have license # but don't have older version on my new computer. Won't let me activate. Help!

Have downloaded Acrobat X. Have license # but don't have older version on my new computer. Won't let me activate. Help!

You need the serial number from the older version from which you upgraded.
Error: "This serial number is not for a qualifying product" | CS6, CS5.5, CS5

Similar Messages

  • Steps to deploy Lync for users who own Office 365 E1/E2 licenses, but don't have Office 365 E3, using Office Deployment tool.

    After many hours of debugging with Microsoft support the system to install the Lync Client silently can be done with a SINGLE LINE command.  The steps to take are below. It should be an easy next step to put this as GPO installation since
    it is a simple command.
    Comments appreciated. 
    side question: Why is there no Lync 2013 or Lync Office 365 forum?
    Basic steps to deploy Lync for users who own Office 365 E2 licenses, but don’t have Office 365 E3, using Office Deployment tool.
    This also applies for other Office 365 service types where the full office suite download is not included.  In April 2015 This was impossible to find online and not know by the Lync support team.
    Steps are:
    Download the Office deployment tool from
    http://www.microsoft.com/en-in/download/details.aspx?id=36778 and extract it to a folder. For this
    example we will use the \\server\sharename
    location.
    Extracting it creates a setup.exe file and it show a sample XML file.
    2. Create XML file and give it a name such as LyncEntryRetail.xml
    Note: The key is the productID that has to be the “LyncEntryRetail”. Other product IDs will download a version that needs another office 365 license. The productID “LyncRetail” needs an E3 license of Office 365.
    <Configuration>
      <Add SourcePath="\\server\sharename" OfficeClientEdition="32" >
        <Product ID="LyncEntryRetail">
          <Language ID="en-us" />
        </Product>
      </Add> 
    </Configuration>
    3. From the folder where you extracted the Office deployment tool, run the following command on the command prompt to download the source files and store them on the shared drive:
     (on single line)
    Setup.exe /download LyncEntryRetail.xml  
    (This is the name of the XML file created above)
    One can also run the same on a server share by using UNC path names such as  (on single line)
    \\servername\sharename\Setup.exe /download
    \\servername\sharename\LyncEntryRetail.xml  
    (This is the name of the XML file created above)
    4. Run the following command on the command prompt on a machine where you want to install the software: (on single line)
    \\servername\sharename\Setup.exe /configure
    \\servername\sharename\LyncEntryRetail.xml  
    (This is the name of the XML file created above)
    Once you are comfortable that it all works, you may want to edit the XML file if you want to have silent installation and add the following lines.
      <Display Level="None" AcceptEULA="TRUE" /> 
      <Property Name="AUTOACTIVATE" Value="1" /> 
    Regards
    Bart
    Bart Louwagie

    Hi Chudly,
    For the office365 issue, I also recommend you can post in dedicated forum for more efficient support:
    http://community.office365.com/en-us/f/166.aspx
    If you want to modify the powershell script, please post the current script and the issue, we will notice and continue to follow up.
    If there is anything else regarding this issue, please feel free to post back.
    If you have any feedback on our support, please click here.
    Best Regards,
    Anna Wang
    TechNet Community Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • I bought a song on iTunes...but it must not have downloaded all the way an now I can't get it to play and it won't let me delete it...I also can't purchase it again cause it says I done bought it...any suggestions?

    I bought a song on iTunes...but it must not have downloaded all the way an now I can't get it to play and it won't let me delete it...I also can't purchase it again cause it says I done bought it...any suggestions?

    Try this:
    http://support.apple.com/kb/HT2519

  • HT1420 My songs that I purchased on my itunes account from my dad's computer will not play on my new computer, I have access to my entire account but can only play songs purchased using my new computer. Does anyone have any ideas?

    My songs that I purchased on my itunes account from my dad's computer will not play on my new computer, I have access to my entire account but can only play songs purchased using my new computer. Does anyone have any ideas?

    Hi Kevin,
    Have you authorized the Computer to your Apple ID?
    If not, sign on to iTunes.
    Then got to the Store menu option at the top of the screen (CTL+B if it is not showing), and click on it to display the dropdown, and select Authorize this computer.
    If that doesn't work, then sign on your Dad's iTunes ID and repeat the Authorization process.
    Cheers,
    GB

  • I can't get my ipod touch to sync with my new computer. My old one died. I downloaded itunes and installed music but the ipod will not sync with this new computer. What do I do?

    I can't get my ipod touch to sync with my new computer. My old one died. I downloaded itunes and installed music but the ipod will not sync with this new computer. What do I do?

    You can only sync with one iTunes library/computer. To switch:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • HT5312 i have forgotten my security question answers but it is sending them to the wrong email and won't let me change it. how can i download songs app and games when it won't let me?

    i have got given voucher for my birthday nd it wont let me use it as i cant remember my answers to my questions. it wont emial the answers to the right email address

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
    http://support.apple.com/kb/HT5699

  • HT1420 I want to transfer music off an old iPod but it says it comes from an older version of itunes Store and won't let me transfer to the new store.

    I want to tranfer music off my old iPod but it says I can't because the music is linked to a different version of iTunes store. What do I need to do?

    Found a resolution. Got a FREE introductory offer from the net and used it to download my music to my computer and then could drag over to iTunes.

  • License recovery, don't have box, didn't register the product

    I need to recover my Adobe CS6 license, but don't have the box and didn't register the product.

    Launch the installed licensed copy of Photoshop and select Help>Product Registration. This will register the serial number with your Adobe ID.
    Once done you can refer following link to recover SN from your Adobe account:
    https://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Regards,
    Ashutosh

  • I just got a new computer. I need to install CS6 to my new computer but don't have my serial number and my old computer will not download and install crative cloud!

    I just got a new computer. I need to install CS6 to my new computer but don't have my serial number and my old computer will not download and install crative cloud!   HELP!!!!!!!

    In this complicated case, I think it's important that you get your work in.
    The Photography Plan includes Lightroom 5 and Photoshop CC. Open an account with them and for $10 a month you can be back in business which I think nets you more than $10. It's what I do. You can do this immediately. You get two seats and they can be either Mac or PC.
    In your spare time you can sort out the license issue and cancel the plan later on if this is fixed.
    If you don't want to go there, then you will have to call Customer Service by phone and hope they can fix this.
    800-833-6687
    Monday—Friday, 5am—7pm PT
    I'm a user like yourself and aside from pointing you to Help docs, I have no authority to fix activation issues.
    Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
    Find your serial number quickly
    Best of luck, whatever you do.
    Gene

  • I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the progr

    I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the program again? Thank you for all your help! Angelo.

    If you had purchased Acrobat Standard subscription.
    You need to download the application from below website :
    www.cloud.acrobat.com
    Sign in with Adobe ID and Password and once signed in click on Acrobat tab and download the application.
    Sign in - Adobe ID

  • I rented a movie on my iphone but don't have enough storage to download, now I can't access it on my Mac.  help?

    I rented a movie on my iphone but don't have enough storage space to download it.  Whenever I push the "download" button on my computer's itunes, nothing happens.  How can I get it to my computer or another device?
    Thanks!

    Delete something from the ipad so that you have room.

  • I have downloaded Acrobat XI Standard but it can't find my scanner

    I have downloaded Acrobat XI Standard but it can't find my scanner
    Any Ideas please
    David

    Moving this discussion to the Scanning & OCR forum.

  • I don't know what I downloaded that caused the problem, but now when I try to make a new folder on the desktop of my new Windows 7 computer, I have only the fol

    I don't know what I downloaded that caused the problem, but now when I try to make a new folder on the desktop of my new Windows 7 computer, I have only the following choices: Shortcut, Bitmap Image, Contact, Microsoft Word Document, Journal Document, Microsoft Powerpoint Presentation, Text Document, Microsoft Excel Worksheet, and Briefcase. No new folder choice. Anyone have any ideas how I can correct the problem?

    This support forum is for Firefox related issues. The volunteers on this forum can only help with Firefox issues.
    Please consider contacting another support service like [http://www.ask.com/answers/browse?o=0&l=dir&qsrc=321 Ask.com].
    Sorry.

  • I have downloaded icloud to my Windows 8 PC and have tried using my Apple ID to sign in but it says it is not an icloud account ID

    I have downloaded icloud to my Windows 8 PC and have tried using my Apple ID to sign in but it says it is not an icloud account ID

    I have the same problem and unfortunately the only way to get an iCloud ID is to set one up on an Apple device that uses the Apple OS opperating system.  If you don't own one, or can't qfford one, then you are simply shut out of using the iCloud.  Does it suck?  Yes.  Is there any solution other than buying an Apple device?  No.

  • Need to reinstall windows but don't have any CD - Satellite Pro L20

    Hi, I wanted to reinstall Windows XP home onto my Satellite Pro L20, but don't have any of the software my laptop came with (read lost the disks). I have a valid XP home key (as its stuck on the bottom of my laptop) but no disc so I tired using a copy of a Windows XP home cd, which didn't work, but did let me get as far as formatting the hard drive.
    So right now I'm using Ubuntu, but want to reinstall Windows. Have valid product key but no software to reinstall.
    Any suggestions?
    Thanks
    Christopher

    Are you kidding now?
    Do you understand English or what?
    I will try to be clear enough and constructive too in hope you will understand your situation.
    Some facts for you:
    - Recovery image *CANNOT* be downloaded
    - Following link http://eu.computers.toshiba-europe.com >Support & Downloads you can find all drivers, tools and utilities for your notebook model
    So back to your situation:
    For clean OS installation you have *_two_* options only:
    - if possible order new copy by Toshiba authorized service provider in your country *do you have more questions about that?*
    - you can install operating system using Microsoft installations CD *if you don't have it, it is your problem*
    Can you please tell me if all this is clear now?
    If you have more questions please ask.

Maybe you are looking for

  • How to connect my me814x to 50"panasonic tv

    tell  me how to connect

  • Subscribing to web calendar in iCal

    I'm trying to subscribe to the web/wiki calendar in iCal. I understand this will be only (that's fine). I've found the page in the manual showing how to subscribe using port 8008 (I'm actually using 8443 because of SSL). However I constantly get an a

  • How to search and delete repeated elements in a vector

    Hi again, In a class of my application, it needs to check in a vector (A), if there are repeated elements, if it founds one, then it is replaced for a *. then the elements different from * are copied into a new vector(Aa). the code is the following:

  • SQL query to populate the records, the maximum processed should be less than 10 records per week.

    Dear All, I have a requirement, to write a SQL query to populate the records which are inserted less than 10 no of records. The tables has the cretaed_date column and along with other key column which will have unique values. Ex1:  The user might hav

  • OS 3.0 beta 5 crash HELP PLZ

    Apple keeps rejecting my application telling me it is crashing on OS 3.0 beta 5. Here is the actual message: "At this time, "your app" cannot be posted to the App Store because it is crashing on iPhone OS 3.0 Beta 5 and Mac OS X 10.5.6. Application c