Have HP G72-C55DX Notebook PC. Upon starting receive ereror "Hard Disc 1 Smart (301) Failed.
Warranty expires 2/11/2012. What can I do to fix this error?
Hi,
The 301 error would indicate your Hard Drive is failing and will need to be replaced.
As your notebook is under warranty, contact HP using the relevant link and arrange for the drive to be replaced.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
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Whay you have to post same question on many places ? Please use this:
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Regards.
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G72-c55dx keyboard stop working within 15 min of use
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Hi @rimesci ,
Thank you for your query, I will do my best to assist you!
I understand that when you start your notebook the keyboard works for approximately 15 minutes and then stops responding.
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Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region Technical Support Sitemap
I hope this helps.
Sparkles1
I work on behalf of HP
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Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! -
G72-C55DX hard drive replacement/recovery
The hard drive on my G72-C55DX failed. I am running Windows 7. Unfortunately, I never did back it up, won't make that mistake again! So, I replaced the hard drive with a new one matching the specs of my old one, 500 MB. I have tried to view the main partition of the old hard drive with an external dock on my other laptop, and I can't see anything on it. I can see partitions for HP_TOOLS, RECOVERY, and SYSTEM, but I haven't tried to do anything with this yet.
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My notebook will not start up----I see only a question mark in a small folder. What to do?
Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
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Repairing the Hard Drive and Permissions
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HP G72-657CL Notebook PC - Keyboard Malfunction
Hello. I need an assist please.
HP G72-657CL Notebook PC - Keyboard Malfunction
Windows 7
There are no error messages.
My bestfriend (who is the owner of this notebook) reinstalled Windows 7. I do not recall why. Then she loaned it to me while she is out of town. Windows 7 began its required updates and some where in that process the keyboard began to malfunction. By that I mean that the cursor will jump to another location in the field (area/paragraph) that I am typing in and the characters will appear there. Of course, I erase them and click the cursor back where it belongs and continue typing. It will function correctly until it does it again. Most times, it will go back to where ever it jumped before. Sometimes it will seem to leave the field (say I'm commenting on Facebook) and the characters don't appear at all. (It has jumped or relocated twice since I have been typing this. I have corrected what appears so that you can read it. Make that 3 times.)
[I installed and uninstalled Safari because I that that might be the problem. It wasn't. I let Internet Explorer update to the latest version. I installed Chrome. That is what I primarily use. I installed and uninstalled Bing.]
Following instructions, I have deleted the driver and restarted the computer in order to reload the driver to no avail. I ran the Microsoft Fix-it tool which worked for a brief time the first time. Subsequent attempts did nothing.
I went to the HP/Support page to get a new driver or the original driver for the keyboard. Following instructions, all I could find was a driver for the touchpad. So....that not being the problem, I did not download it.
I need to move forward and install MS Office and everything else (including anti-virus/malware software) that belongs on here, however I don't see the point in moving forward when typing is a problem. (Makes putting in passwords a real pain.)
I don't want to have to re-install Windows 7. (I don't think she left that disc with me anyway.) I don't know where to find the driver and I can't find any other solution or location for the correct original or up-to-date driver.
In case you are wondering, she left it with me because to use to get some work done. This is not happening very effectively as I am sure you can imagine.
Oh yeah, it works perfectly with an external USB keyboard. Also she is on the phone and says that she wiped it and reinstalled Win 7 to get rid of viruses and junk. Also found out it was a 64-bit that someone made into a 32-bit for her but everything was working just fine.
Thanking you in advance for your assistance.Hi MovingForward,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see you are having a problem where you cursor keeps jumping around when you are typing. The reason you can't find a keyboard is that there no keyboard driver to download it is a generic driver that comes as part of the Windows operating system. Uninstalling and starting the computer is the only way to reinstall the keyboard driver.
If the cursor is jumping around this is most likely going to an issue with your TouchPad not the keyboard. I had similar issues when I first started using a notebook because I kept accidentally touching the TouchPad and experienced the same frustrating issue with the cursor jumping. What I would recommend that you disable the TouchPad and plug in an external mouse and see if you are having the same jumping issue. You can disable the TouchPad but either double tapping in the upper left hand corner of the TouchPad and a light should come on. If your notebook doesn't have that feature then there is section on disabling the Touch Pad in his HP support document Using and Configuring the TouchPad. Please give that a try and let me know how it goes.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP -
Itunes 9.0.2 crashes immediately upon start-up
Ever since I downloaded the latest Snow Leopard update (10.6.2), I can't open Itunes -- it immediately crashes upon start-up and I will get the following error message. Any idea what the problem is and what I can do?
Process: iTunes [165]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.0.2 (9.0.2)
Build Info: iTunes-9022501~2
Code Type: X86 (Native)
Parent Process: launchd [101]
Date/Time: 2009-11-17 00:52:37.817 +0100
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 16154 sec
Crashes Since Last Report: 15
Per-App Interval Since Last Report: 54 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID: F9A0FBE4-BA20-4041-B377-896FE2DF5BFF
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x00000000000000a6
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x000e31a4 0x1000 + 926116
1 com.apple.iTunes 0x000ab72a 0x1000 + 698154
2 com.apple.iTunes 0x000a42d0 0x1000 + 668368
3 com.apple.HIToolbox 0x9412be29 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
4 com.apple.HIToolbox 0x9412b0f0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
5 com.apple.HIToolbox 0x9412af4f SendEventToEventTargetWithOptions + 58
6 com.apple.HIToolbox 0x94150ff6 HIView::SendVisibilityChanged() + 146
7 com.apple.HIToolbox 0x94151050 HIView::AncestorBecomingVisible() + 60
8 com.apple.HIToolbox 0x94151087 HIView::AncestorBecomingVisible() + 115
9 com.apple.HIToolbox 0x941427c6 HIView::Show(unsigned char) + 150
10 com.apple.HIToolbox 0x94150e9b WindowData::PrepareForVisibility() + 93
11 com.apple.HIToolbox 0x941504a9 _ShowHideWindows + 286
12 com.apple.HIToolbox 0x941b2f85 ShowWindow + 79
13 com.apple.iTunes 0x000e308f 0x1000 + 925839
14 com.apple.iTunes 0x0023233e 0x1000 + 2298686
15 com.apple.iTunes 0x0000c10f 0x1000 + 45327
16 com.apple.iTunes 0x0000bfa0 0x1000 + 44960
17 com.apple.iTunes 0x00003dd6 0x1000 + 11734
18 com.apple.iTunes 0x00002abb 0x1000 + 6843
19 com.apple.iTunes 0x000029e9 0x1000 + 6633
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x932070ea kevent + 10
1 libSystem.B.dylib 0x93207804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x93206cc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x93206a68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x932064f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x93206336 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x93206182 _workqkernreturn + 10
1 libSystem.B.dylib 0x93206718 pthreadwqthread + 941
2 libSystem.B.dylib 0x93206336 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x931e08da machmsgtrap + 10
1 libSystem.B.dylib 0x931e1047 mach_msg + 68
2 com.apple.CoreFoundation 0x9143b77f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9143a864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x914407a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x003d475e 0x1000 + 4011870
6 libSystem.B.dylib 0x9320dfbd pthreadstart + 345
7 libSystem.B.dylib 0x9320de42 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x931e0922 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9320e45c pthread_condwait + 1089
2 libSystem.B.dylib 0x93257503 pthreadcondwait + 48
3 com.apple.iTunes 0x0001bc27 0x1000 + 109607
4 com.apple.iTunes 0x0001b6a5 0x1000 + 108197
5 libSystem.B.dylib 0x9320dfbd pthreadstart + 345
6 libSystem.B.dylib 0x9320de42 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x931ff856 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9147addd __CFSocketManager + 1085
2 libSystem.B.dylib 0x9320dfbd pthreadstart + 345
3 libSystem.B.dylib 0x9320de42 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x932a855a accept$NOCANCEL$UNIX2003 + 10
1 libSystem.B.dylib 0x932a7432 accept + 32
2 com.apple.iTunes 0x00443b02 0x1000 + 4467458
3 com.apple.iTunes 0x004a6049 0x1000 + 4870217
4 com.apple.iTunes 0x004a6117 0x1000 + 4870423
5 libSystem.B.dylib 0x9320dfbd pthreadstart + 345
6 libSystem.B.dylib 0x9320de42 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x932a855a accept$NOCANCEL$UNIX2003 + 10
1 libSystem.B.dylib 0x932a7432 accept + 32
2 com.apple.iTunes 0x00443b02 0x1000 + 4467458
3 com.apple.iTunes 0x004a6049 0x1000 + 4870217
4 com.apple.iTunes 0x004a6117 0x1000 + 4870423
5 libSystem.B.dylib 0x9320dfbd pthreadstart + 345
6 libSystem.B.dylib 0x9320de42 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x1a434c00 ebx: 0x0000009d ecx: 0x00000000 edx: 0x0000000e
edi: 0xbfffca18 esi: 0x00000000 ebp: 0xbfffc928 esp: 0xbfffc910
ss: 0x0000001f efl: 0x00010282 eip: 0x000e31a4 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x000000a6
Binary Images:
0x1000 - 0xbecfea com.apple.iTunes 9.0.2 (9.0.2) <1F665956-0131-39AF-F334-E29E510D42DA> /Applications/iTunes.app/Contents/MacOS/iTunes
0xe0c000 - 0xe14ff7 com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0xe1c000 - 0xe23ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6BF89127-C18C-27A9-F94A-981836A822FE> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0xe2a000 - 0xe2fff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xe35000 - 0xebcfe3 com.apple.iTunes.iPodUpdater 9.0 (9.0) <802F7CB6-4A34-7577-6F1B-F1A17A8A2130> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xf08000 - 0x1227fe7 com.apple.CoreServices.CarbonCore 861.2 (861.2) <A9077470-3786-09F2-E0C7-F082B7F97838> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x129b000 - 0x1a7e4b7 com.apple.CoreGraphics 1.536.12 (???) <263EB5FC-DEAD-7C5B-C486-EC86C173F952> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x1b45000 - 0x1b85ff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x3131000 - 0x3132ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x326e000 - 0x32b4ff3 com.apple.mobiledevice 251.6 (251.6) <17EBC569-5CFC-C42B-B4FE-50150513BF5D> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x32e9000 - 0x32ebfff +net.culater.SIMBL 0.8.2 (8) /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
0x32f5000 - 0x32f9ff3 com.apple.audio.AudioIPCPlugIn 1.1.2 (1.1.2) <C36F9194-6DB6-0AA8-4839-71191EEBAC65> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x13500000 - 0x1482efef com.apple.CoreFP 1.5.23 (1.5) <82406E48-B7D8-3360-3860-8E9907E2414B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x14854000 - 0x14909fe7 libcrypto.0.9.7.dylib ??? (???) <4917E4F2-817F-5AC4-3FBE-54BC96360448> /usr/lib/libcrypto.0.9.7.dylib
0x1494f000 - 0x14975fff libssl.0.9.7.dylib ??? (???) <8BF98B2F-0F55-40CA-C082-43C76707BD24> /usr/lib/libssl.0.9.7.dylib
0x17703000 - 0x17709ffb com.apple.audio.AppleHDAHALPlugIn 1.7.9 (1.7.9a4) <A686EC36-C3D5-131F-46D2-F174F5477C77> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x17717000 - 0x17718ff7 +com.AmbrosiaSW.iTonerSupport 2.0 (2.0.0) <919C8F34-A0D0-CB78-52CB-F3B7B62413DA> /Users/matthiasschuster/Library/iTunes/iTunes Plug-ins/iTonerSupport.bundle/Contents/MacOS/iTonerSupport
0x1771c000 - 0x17721ff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x18cdf000 - 0x18f02fe7 com.apple.audio.codecs.Components 2.0 (2.0) <064E9181-38CC-C2D3-070D-4D162D2903E8> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
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0x95dc1000 - 0x95e05ff3 com.apple.coreui 2 (113) <D0FA9B36-3708-D5BF-0CC3-6CC1909BC8E6> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x96144000 - 0x96184ff3 com.apple.securityinterface 4.0.1 (37214) <BBC88C96-8827-91DC-0CF6-7CB639183395> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x96185000 - 0x96197ff7 com.apple.MultitouchSupport.framework 204.9 (204.9) <B639F02B-33CC-150C-AE8C-1007EA7648F9> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x96198000 - 0x961a4ff7 libkxld.dylib ??? (???) <3D2C5BA3-6A8D-C861-B346-0E19942D9AF1> /usr/lib/system/libkxld.dylib
0x961a5000 - 0x96253ff3 com.apple.ink.framework 1.3.1 (105) <CA3FBDC3-4BBA-7BD9-0777-A7B0751292CD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x96274000 - 0x962c4fe7 libGLU.dylib ??? (???) <659ADCA2-10EC-59BD-1B0A-4928A965F1D1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x962d2000 - 0x962dfff7 libbz2.1.0.dylib ??? (???) <495732E1-2AC4-44FC-E633-4CBCC503B924> /usr/lib/libbz2.1.0.dylib
0x962e0000 - 0x965d9fef com.apple.QuickTime 7.6.3 (1591.3) <803CC5FD-2369-83B5-795D-A8963620EFAC> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x965da000 - 0x965e4fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x965e5000 - 0x96622ff7 com.apple.SystemConfiguration 1.10.1 (1.10.1) <BA676C76-6AAD-F630-626D-B9248535294D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x96623000 - 0x96623ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x96e06000 - 0x96e1affb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x96e1b000 - 0x96ecefff libFontParser.dylib ??? (???) <FAD5E96D-CF93-CC86-6B30-A6594B930772> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x96ecf000 - 0x96f27fe7 com.apple.datadetectorscore 2.0 (80.7) <A40AA74A-9D13-2A6C-5440-B50905923251> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x96f28000 - 0x96f3dfff com.apple.ImageCapture 6.0 (6.0) <3F31833A-38A9-444E-02B7-17619CA6F2A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x96f51000 - 0x96f94ff7 com.apple.NavigationServices 3.5.3 (181) <28CDD978-030E-7D4A-5334-874A8EBE6C29> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x96f95000 - 0x9703cfe7 com.apple.CFNetwork 454.5 (454.5) <A7E78E62-0C59-CE57-73D2-C4E60527781C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9703d000 - 0x9703dff7 com.apple.Carbon 150 (152) <608A04AB-F35D-D2EB-6629-16B88FB32074> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x970ad000 - 0x970cffef com.apple.DirectoryService.Framework 3.6 (621.1) <3ED4949F-9604-C109-6586-5CE5F421182B> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x970d0000 - 0x97437ff7 com.apple.QuartzCore 1.6.1 (227.8) <8B90AB08-46A4-1C5C-4E71-C6AB652477B9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x97438000 - 0x9769aff7 com.apple.security 6.0 (36910) <32B8FA26-CD73-4C45-C15A-EF8406D51FCC> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9769b000 - 0x9770aff7 libvMisc.dylib ??? (???) <59243A8C-2B98-3E71-8032-884D4853E79F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9770b000 - 0x978a8fef com.apple.JavaScriptCore 6531.21 (6531.21.9) <FF236E3F-A016-2AEB-3E62-7108E76EF825> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x97900000 - 0x97adbff3 libType1Scaler.dylib ??? (???) <F9FEA41E-F079-87B8-04A9-7FF3B2931B79> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
0x97adc000 - 0x97b3cfe7 com.apple.CoreText 3.1.0 (???) <79FD1B5C-2F93-4C5D-B07B-4DD9088E67DE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x97b3d000 - 0x97c7eff7 com.apple.syncservices 5.1 (578) <88BAF2E9-3A67-EEAB-2EBF-4F7D1D28B39E> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x97c7f000 - 0x97c88ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97c8b000 - 0x97cabfe7 com.apple.opencl 12 (12) <2DB56F60-577B-6724-5708-7B082F62CC0F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x97cac000 - 0x97ce3ff7 com.apple.CoreMedia 0.420.18 (420.18) <43747711-B334-B0C7-4971-15FA586DAFBF> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x97ce4000 - 0x97ceeff7 libGL.dylib ??? (???) <76A207FE-889A-CF1B-AF9A-795EEE5A463E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x97cef000 - 0x97cf0ff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x97d1d000 - 0x97d20ffb com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x97d21000 - 0x97d62ff7 libRIP.A.dylib ??? (???) <9F0ECE75-1F03-60E4-E29C-136A27C13F2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x97d63000 - 0x97d67ff7 libGIF.dylib ??? (???) <83FB0DCC-355F-A930-E570-0BD95086CC59> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x97d68000 - 0x97da6ff7 com.apple.QuickLookFramework 2.1 (327.3) <BAF90576-16DF-13E6-9756-31537076E843> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x97da7000 - 0x97db2ff7 libCSync.A.dylib ??? (???) <9292E6E3-70C1-1DD7-4213-1044F0FA8381> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x97e07000 - 0x97e07ff7 com.apple.Accelerate 1.5 (Accelerate 1.5) <F642E7A0-3720-FA19-0190-E6DBD9EF2D9B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x97e08000 - 0x97e40ff7 com.apple.LDAPFramework 2.0 (120.1) <681A0B2E-BCB2-D2BA-3D02-A4989E9C7686> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x97e41000 - 0x97e59ff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x97e5a000 - 0x97e60fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x97f86000 - 0x97fc1fe7 com.apple.DebugSymbols 1.1 (70) <05013716-CFCF-801E-5535-D0643869BDCD> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x97fc2000 - 0x9806affb com.apple.QD 3.33 (???) <196CDBA6-5B87-2767-DD57-082D71B0A5C7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9806b000 - 0x9806dfe7 com.apple.ExceptionHandling 1.5 (10) <21F37A49-E63B-121E-D406-1BBC94BEC762> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x9806e000 - 0x980f0ffb SecurityFoundation ??? (???) <29C27E0E-B2B3-BF6B-B1F8-5783B8B01535> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x980f1000 - 0x981a0ff3 com.apple.ColorSync 4.6.2 (4.6.2) <F3F097AC-FDB7-3357-C64F-E28BECF4C15F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x981a1000 - 0x98285ff7 com.apple.WebKit 6531.21 (6531.21.8) <E2506911-46B5-0CFE-0C49-77EA8F216E8C> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x98286000 - 0x98357fe3 ColorSyncDeprecated.dylib ??? (???) <1CEB1F35-EF10-A63D-AD9E-D7BD391D4719> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x98358000 - 0x9838bff7 com.apple.AE 496.1 (496.1) <1AC75AE2-AF94-2458-0B94-C3BB0115BA4B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x98394000 - 0x98486ff7 libcrypto.0.9.8.dylib ??? (???) <792B8722-3091-5E9F-E25F-67499CFE0599> /usr/lib/libcrypto.0.9.8.dylib
0x98487000 - 0x98497ff7 libsasl2.2.dylib ??? (???) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x98498000 - 0x984a2ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,1, BootROM MBP51.0074.B01, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.4f3, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS543225L9SA02, 232,89 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000I have the same problem and I can´t sinc my new ipod nano video. What I can do?
This is what appears:
Process: iTunes [882]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.0.2 (9.0.2)
Build Info: iTunes-9022501~2
Code Type: X86 (Native)
Parent Process: launchd [121]
Date/Time: 2009-11-20 12:56:28.704 -0400
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 107435 sec
Crashes Since Last Report: 61
Per-App Interval Since Last Report: 19378 sec
Per-App Crashes Since Last Report: 24
Anonymous UUID: 9E5D8923-F44E-4418-B984-7A979BF4B9B7
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000004
Crashed Thread: 9
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x91ba38da machmsgtrap + 10
1 libSystem.B.dylib 0x91ba4047 mach_msg + 68
2 com.apple.iTunes 0x00108379 0x1000 + 1078137
3 com.apple.iTunes 0x00610140 0x1000 + 6353216
4 com.apple.iTunes 0x001d696f 0x1000 + 1923439
5 com.apple.iTunes 0x001d67dc 0x1000 + 1923036
6 com.apple.iTunes 0x00265a09 0x1000 + 2509321
7 com.apple.iTunes 0x000f7eac 0x1000 + 1011372
8 com.apple.iTunes 0x0042ef3e 0x1000 + 4382526
9 com.apple.HIToolbox 0x98fb4e29 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
10 com.apple.HIToolbox 0x98fb40f0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
11 com.apple.HIToolbox 0x98fb3f4f SendEventToEventTargetWithOptions + 58
12 com.apple.HIToolbox 0x98fe8b2c ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
13 com.apple.HIToolbox 0x98fb527a DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
14 com.apple.HIToolbox 0x98fb40f0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
15 com.apple.HIToolbox 0x98fd6981 SendEventToEventTarget + 52
16 com.apple.HIToolbox 0x9915f81b ToolboxEventDispatcher + 86
17 com.apple.HIToolbox 0x9915f953 RunApplicationEventLoop + 243
18 com.apple.iTunes 0x000f7836 0x1000 + 1009718
19 com.apple.iTunes 0x000f7744 0x1000 + 1009476
20 com.apple.iTunes 0x0000bfaf 0x1000 + 44975
21 com.apple.iTunes 0x00003dd6 0x1000 + 11734
22 com.apple.iTunes 0x00002abb 0x1000 + 6843
23 com.apple.iTunes 0x000029e9 0x1000 + 6633
Thread 1:
0 libSystem.B.dylib 0x91bc9182 _workqkernreturn + 10
1 libSystem.B.dylib 0x91bc9718 pthreadwqthread + 941
2 libSystem.B.dylib 0x91bc9336 start_wqthread + 30
Thread 2: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91bca0ea kevent + 10
1 libSystem.B.dylib 0x91bca804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x91bc9cc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x91bc9a68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x91bc94f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x91bc9336 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x91ba38da machmsgtrap + 10
1 libSystem.B.dylib 0x91ba4047 mach_msg + 68
2 com.apple.CoreFoundation 0x966a177f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x966a0864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x966a67a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x003d475e 0x1000 + 4011870
6 libSystem.B.dylib 0x91bd0fbd pthreadstart + 345
7 libSystem.B.dylib 0x91bd0e42 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x91ba3922 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x91bd145c pthread_condwait + 1089
2 libSystem.B.dylib 0x91c1a503 pthreadcondwait + 48
3 com.apple.iTunes 0x0001bc27 0x1000 + 109607
4 com.apple.iTunes 0x0001b6a5 0x1000 + 108197
5 libSystem.B.dylib 0x91bd0fbd pthreadstart + 345
6 libSystem.B.dylib 0x91bd0e42 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91bc2856 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x966e0ddd __CFSocketManager + 1085
2 libSystem.B.dylib 0x91bd0fbd pthreadstart + 345
3 libSystem.B.dylib 0x91bd0e42 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x91bc9182 _workqkernreturn + 10
1 libSystem.B.dylib 0x91bc9718 pthreadwqthread + 941
2 libSystem.B.dylib 0x91bc9336 start_wqthread + 30
Thread 7:
0 libSystem.B.dylib 0x91ba38da machmsgtrap + 10
1 libSystem.B.dylib 0x91ba4047 mach_msg + 68
2 com.apple.iTunes 0x0060fd68 0x1000 + 6352232
3 libSystem.B.dylib 0x91bd0fbd pthreadstart + 345
4 libSystem.B.dylib 0x91bd0e42 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x91ba38da machmsgtrap + 10
1 libSystem.B.dylib 0x91ba4047 mach_msg + 68
2 com.apple.CoreFoundation 0x966a177f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x966a0864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x966a67a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x000f78dd 0x1000 + 1009885
6 com.apple.iTunes 0x000f7859 0x1000 + 1009753
7 libSystem.B.dylib 0x91bd0fbd pthreadstart + 345
8 libSystem.B.dylib 0x91bd0e42 thread_start + 34
Thread 9 Crashed:
0 ...thesis.MacinTalkSynthesizer 0x19e3b116 MEOWReader::MEOWReader(int, void const*, char) + 44
1 ...thesis.MacinTalkSynthesizer 0x19e08f05 SpeechChannelManager::UseVoice(VoiceSpec*, __CFBundle*) + 471
2 ...thesis.MacinTalkSynthesizer 0x19e31b27 SEUseVoice + 85
3 ....speech.synthesis.framework 0x96397c19 NewSpeechChannel + 730
4 com.apple.iTunes 0x006f68d3 0x1000 + 7297235
5 com.apple.iTunes 0x006f2182 0x1000 + 7278978
6 com.apple.iTunes 0x002947f4 0x1000 + 2701300
7 com.apple.iTunes 0x0060fd8a 0x1000 + 6352266
8 libSystem.B.dylib 0x91bd0fbd pthreadstart + 345
9 libSystem.B.dylib 0x91bd0e42 thread_start + 34
Thread 9 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x19e3b0f8 ecx: 0x02438600 edx: 0x00000000
edi: 0x19d292d0 esi: 0x00000000 ebp: 0xb0649a38 esp: 0xb0649a00
ss: 0x0000001f efl: 0x00010286 eip: 0x19e3b116 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000004
Binary Images:
0x1000 - 0xbecfea com.apple.iTunes 9.0.2 (9.0.2) <1F665956-0131-39AF-F334-E29E510D42DA> /Applications/iTunes.app/Contents/MacOS/iTunes
0xe0c000 - 0xe14ff7 com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0xe1c000 - 0xe21ff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xe27000 - 0xeaefe3 com.apple.iTunes.iPodUpdater 9.0 (9.0) <802F7CB6-4A34-7577-6F1B-F1A17A8A2130> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xefa000 - 0xf3aff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x12d1000 - 0x12d1ff7 libmx.A.dylib ??? (???) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
0x14f8000 - 0x14f9ffc +com.yourcompany.ct_loader ??? (1.0.2.7) <EE2BE682-2821-E749-4A51-41216763456C> /Library/InputManagers/CTLoader/ctloader.bundle/Contents/MacOS/ctloader
0x1700000 - 0x17b5fe7 libcrypto.0.9.7.dylib ??? (???) <4917E4F2-817F-5AC4-3FBE-54BC96360448> /usr/lib/libcrypto.0.9.7.dylib
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Model: MacBook5,1, BootROM MB51.0073.B06, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.32f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2553GSX, 232.89 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: iPod, 0x05ac (Apple Inc.), 0x1265, 0x24100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 -
Safari is non-responsive after intitial start up. Before it can load the homepage (google), it will hang and give a perpetual pinwheel until I force quit the program. Safari works in temporary user account but not in my primary user account. I have reinstalled osx via the command-r upon start up and the problem still persists. Any suggestions on how to reinstall or repair safari?
Thanks for thinking about my problem. I've already experimented with creating a new user, a co-administrator. The programs don't crash when that account is running, just as they don't crash when the guest-user's account runs. So it seems that the problem is limited to the default user's account, which is the one that was running when I installed the updates to the OS and the firmware. Another clue is that the programs that crash as soon as they are launched are *probably* the ones that were open at that time in that account. Yet deleting Saved Application States does not keep the programs from crashing when next launched.
So the mystery continues, but these additional facts will help with the diagnosis, I hope.
Thanks again for your suggestion.
Gordon -
I haven't shut it down in over a month. I shut it down yesterday for over 12 hours yet upon starting up again the slowness persists. Removed Google chrome application the speed arose slightly any tips? I contacted a support member but unfortunately my warranty has run out, he suggested that may be a result of putting the mac into sleep constantly, and not shutting down and that there may be files i can clear to remedy the issue. Any suggestions would be greatly appreciated,
Regards.First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
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Phone crashed, re set to factory settings now iMessage from phone number won't work
Hey all, So my iPhone 5s had some sort of mini crash and long story short it went into recovery mode when I plugged it in to my Macbook. I had to reset the phone to factory settings and go through that entire to-do. After restoring my phone, I though
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Itunes won't open, neither will quicktime
so I know that this topic has been going around quite a bit inthe forums...but I can't seem to find how to fix mine. So I downloaded the new itunes and it's not working. it puts up an error message apologizing for the inconveniene but saying it has t
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Image in excel output (Apps)
Hi All, I'm trying to display my company logo on one of my excel output reports built using RTF template. I followed instructions from below thread, still, the place where image has to be displayed I can see a small red cross. I've searched this foru
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UI - detect item code change in matrix
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Can a Collection be traversed in reverse order?
Hi.. I am using a List of Objects to display.. When I click a Link, it has to be displayed in the reverse order.. Is there any way to do this.. Please help me.. Thanks in advance..