Have I been advised correctly on Infinity?
Hi
I ordered Infinity yesterday and asked the sales consultant what the install involved. I was advised hardly anything. However, on doing my own research I understand there is a fibre modem that needs plugging into the master phone socket (and that I need two power sockets next to it).
My phone line comes into a small utility room in my living room (it houses my alarm, electric meter etc) from the outside and when the engineer (a BT contractor) installed it, he placed the master socket next to my TV cabinet as requested. I also have two spare power sockets there so all fine in that respect.
But I've got a very complex TV set-up and don't want to move my tv cabinet at all. I've got lots of equipment in the TV cabinet (including the home hub 3 modem) so if the engineer can simply plug the fibre modem into the master socket then I'll be fine. But have heard the engineer needs to install a new face plate on the master socket for an ethernet cable? And that there might be a data extension kit needed?
Basically, I've spent hours running wires and phone lines under carpets and installing my equipment in the TV cabinet. If I now have to have additional wiring and start moving out all my equipment I'll probably cancel the order. Bit annoyed, as I checked more than once that the install wouldn't need much work but seems this isn't the case. Grateful for any help/replies from those who have had an install done.
Andy
Hi Andycraven11
I hope this picture of my set up helps, just to give you a visual idea of what the new faceplate looks like.
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