Have i tunes 11.1.5 on windows 8 but i can't sync any devise when i use usb cable
have i tunes 11.1.5 on windows 8 but i can't sync any devise when i use usb cable
I have Windows 8.1 64. Upgraded my iphone 5 to 7.1 version. My laptop did not recognize the iphone. After a couple of hours of tring to figure out why the laptop and iphone weren't syncing, these are the steps I followed. Most are pieced together from suggestion on various websites. Don't know if all steps are necessary, but it's what I did and it worked.
1) I did this first: Uninstall and reinstall itunes.
2) Reboot computer and iphone (turn off the on again)
3) Go to control panel and "repair" all apple apps.
4) Go to "Device Manager" on computer (go to left bottom corner and right click, locate Device Manger from list or you can use the Search..
4a) Go to Universial Serial Bus Controllers and look for "Apple Mobile Sevice USB Driver (Before "repairing" the apple apps, this did not appear on my laptop).
4b) Right-click the Apple iPhone in Device Manager and select Update Drive.
4c) Click "Browse my computer for driver software."
4d) Click "Let me pick from a list of device drivers on my computer."
4e) Click the "Have Disk button"
4f) At the "Install from Disk" click Browse button.
4g) Go to the following folder: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers and Click OK.
4h) Click Next and finish the driver-installation steps.
5) You should then see the "Apple Mobile Service USB Driver in the Device Manager now.
6) Open itunes and hopefully the iphone and Windows 8.1 laptop will sync (a dialogue box will appear on the iphone 5 asking you to "trust" the computer. Select Trust.)
7) If this doesn't work, try rebooting your computer and turning off your iphone and then turn it back on.
Good Luck. It shouldn't be this time-consuming.
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1 Trash your user library Caches folder (House Icon with short name in Finder window (hard drive window)GOTO:House icon > Library folder > caches folder
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Log out of iCloud 3.0 and uninstall it.
Open My Computer and then open your C:\ drive. Go to Tools/Folder Options and click on the View tab. Select the “Show hidden…” radio button and click on OK.
Open the Users folder.
Open your user folder
Open ProgramData (previously hidden folder)
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In Details view sort on Name
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When finished, the synching between iCloud and your PC will be back to working perfectly as before the 3.0 fiasco. The pictures will be synched to the same Photostream folder as before the “upgrade”. Now all you need to do is wait until Apple/Microsoft get this thing fixed and working before you try the 3.x upgrade again.
I think the iCloud 3.0 software was written by the same folks who wrote healthcare.gov with the main difference being that healthcare.gov might eventually be made to work.
For those of you who hate to go backwards, think of it as attacking to the rear. Which would you rather have, the frustration of no synching or everything working on an older version?
Good luck…
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