Have internet connection but no acces to iTunes
I have internet connection on iPad and Mac. On the Mac I have access to iTunes Ans THE app store and i can see trailers on iTunes. On THE iPad i have acces on the internet but cant see trailers...
No idea wat the issue could be.
ho can help?
thanks
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The iPhone requires wi-fi to update if you try to update over the air, since the phone needs to reboot, thus disconnecting itself. You can update via iTunes and the computer, but you would not be able to tether to the phone for the internet connection, since the phone would disconnect. So, you can either update via wi-fi and the phone, or you can update with a computer that has an internet connection other than the phone.
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Do a malware check with some malware scanning programs on the Windows computer.<br />
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I Have seen similar questions to this but still can't seem to be able to fix the issue...
a Few months ago my iMessage and FaceTime stopped working, along with any notifications from apps such as Facebook. iMessage comes up saying 'iMessage activation. Could not sign in. Please check network connection settings.' I am currenttly using wifi on my iPad so I have internet, I've signed in and out of iTunes - as apps such as Facebook when open come up with 'connect to iTunes to receive push notifications.' I've checked the date and set it to automatically update and I've tried using different wifi And I've tried resetting the network settings. Does anyone have any other ideas? It's really annoying!
TThanksHi, Trinahughes.
Thank you for visiting Apple Support Communities.
Try updating your devices to iOS 7.0.3 which was recently released as it provides a fix for issues with iMessage and FaceTime. If the issue persists, try the troubleshooting steps in the article below.
iOS 7.0.3
http://support.apple.com/kb/DL1691
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Cheers,
Jason H. -
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Your Reader version 9.5.5 is very old and no longer supported.
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http://forums.adobe.com/message/5099439#5099439
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Tap Settings > General > Reset > Reset Network Settings then restart your iPod.
Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears. -
all the other computers in the house connected
mac book is saying it is connected but it is notHey Cook1028,
Thanks for the question. I understand you are experiencing issues with Wi-Fi connectivity on your MacBook Pro. The following resource may provide a solution:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
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Matt M. -
I HAVE INTERNET CONNECTION BUT NO ITUNES STORE CONNECTION
I GET THIS ERROR CAN SOMEONE HELP
I need to know if there is a way to reset the itunes connection perferences because I could get internet, messenger and all, but when I want to preview songs or even podcast or stream radio, it seems to wait and wait and wait looking for conn and then it tells me this message.
(iTunes could not connect to the iTunes Store. The network connection was reset.
Make Sure your network connection is active and try again.)
what is this suppose to mean
I try everything check and double check my network system preferences and its working fine and even firewall preferences and thats fine seems like I have been hack by a phenominal hacker that put a glitch on my Itunes because everything is working fine, BUT Itunes store, I cannot access my Itunes store account and I cannot do anything to change the password there.
Can anyone help
Message was edited by: Hostthanks
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Trying to open app, but it says try again when I have internet connection
Trying to open app, but it says try again when I have internet connection, but I do have a connection. Now what?
Hi Marymi,
Please refer the Kb Doc : http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Rave -
I can't access my itunes store, it says I don't have an internet connection but I do. I tried updating to the newest version of itunes, turned off my firewall, checked to make sure itunes was allowed in my internet options. what else can i do?
Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection
As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues. -
hi i have ipad mini i cant download any games.. i have internet connection. before i was able to do it but this past few days i cant it says cannot connect to itunes store i didnt update my ipad to ios 7 because it will make my ipad very slow like whT happen to my iphone, is that the reason y i cant
download games anymore?Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings. -
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edit the hosts file on your computer and remove any lines that contain gs.apple.com. Disable your antivirus and firewall.
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