Have just got my iphone back from my daughters who has been using it. I have put my sim card in and cannot update it or do anything as it is stating emergency calls only. it only recognises on itunes as her iphone what should i do please

i have just got my 3gs back from my daughter and i have put my sim card in and it comes up as emergency calls only. That is my first problem then when i plug it into itunes it only recognises it as her iphone can anyone help my please ?

I agree with wjosten. Sounds like a sim card issue. Was your sim card removed from a working,activated phone? I've switched sim cards in an iphone multilple times and never had a problem. You might try removing the sim card and reinstalling.

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HT201263 hey! my i just got my ipad back from having it taken away for a long time and i have know idea what the passcode is ive tried everything and i have no idea what to do

hey! my i just got my ipad back from having it taken away for a long time and i have know idea what the passcode is ive tried everything and i have no idea what to do

Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. If you have IOS-7, read this.

Just got my computer back from being fixed and can not load Itunes

Just got my computer back from being fixed, they took Itunes off. Now trying to download it again and this is what happens, it says thanks for downloading Itunes, but it never launches nor can I find it anywhere on my computer. It doesnt launch when I plug my phone in either. I did notice that it says it downloaded a Binary file? This is on windows XP and Im not good at this kind of thing. Can anyone please help me.

try downloading a little bit older version of itunes, thats all i got

Just got my MBP back from repair, must have serial to open FCE. My box is on the other side of the country. Awesome.

Just got my MBP back from repair, must have serial to open FCE. My box is on the other side of the country. Awesome.

Phone? E-mail?
Your serial usually appears on the splash screen .... if you get to see that.
mish

I just got my Mac back from Apple repair and I can't burn a disc. What do I need to do to make that happen?

I just got my Mac back from Apple repair and I can't burn a disc. What do I need to do to make that happen?

Hello deneye2112,
Thank you for providing the details of the burning issue you are experiencing. I found some resources that I think might help:
First, I recommend resetting the System Management Controller (SMC) on your Mac (I wasn't sure if you had a removable battery or a built in battery, so I listed the steps for both):
Resetting the SMC on Mac portables with a battery you can remove
Note: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting the SMC on portables with a battery you should not remove on your ownNote: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
If you are still having trouble with burning after that step, I recommend reviewing the section titled "Top troubleshooting tips" in the following article:
Disc Burning Quick Assist
http://support.apple.com/kb/HT1152
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

HT201407 Hi, I upgraded my Iphone 3gs from version 4.1 to 6.0.1 but upon restarting, the sim card is no longer recognized, i cant restore with itune nothing at all!! i'm so confused and ****** off... please provide any help

Hi, I upgraded my Iphone 3gs from version 4.1 to 6.0.1 but upon restarting, the sim card is no longer recognized, i cant restore with itune nothing at all!! i'm so confused and ****** off... please provide any help

Is the SIM from the carrier the device is locked to?
Has the device ever been hacked or jailbroken?
Have you tried simply removing and re-installing the SIM? What about replacing the SIM?

Just got my MacBook back from 2nd repair

I just got my MacBook back today. It just had its 2nd logic board replacement because of the random shutdown issue.
When I picked up my computer, they also replaced the Top Case Housing and the Keyboard. Why would the replace this? Does the keyboard and top housing have anything to do with the random shutdown?
Anyways, I will see if my random shutdown comes back. I surely hope not.

Oh ok. I noticed the feel of it is a bit different
than before.
Another question. I have CoreDuoTemp opened, my
computer has been on for 30mins and it only shows
22-27C. Is this correct? Or is CoreDuoTemp
malfunctioning?
At 30mins, my MacBook was at least at 45C always.
It's an Intel processor design fault. I got this info from the Hardware Monitor developer.
Q: I have a Mac with an Intel Core Solo or Core Duo processor.
Sometimes, the temperature readings seems to "hang" and are no longer
being refreshed. Is this a problem with the application?
A: No, this problem is caused by an internal design flaw of current
versions of Intel Core processors. The Digital Thermal Sensors may
stop working when the processor returns from a C3/C4 power saving
state. Intel plans to correct this hardware bug for future steppings
of the CPU.
Intel refers to this hardware problem as Erratum AE18. For detailed
information, please see Intel document 30922204
http://www.intel.com/design/mobile/specupdt/309222.htm
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
ITMS: MacOSG Podcast
 An Apple User Group 

I just got my Imac back from the Apple Store. I have a startup tone but no sound, The speaker Icon is not on.

My Imac was just repaired at Apple Store and I have no sound. The Speaker Icon is not on???

Check the Sound system preferences. If the volume is turned up and the Mute checkbox is not marked, you don't have anything plugged into the headphone/output jack, and testing the Alert Volume on the Sound Effects pane doesn't generate a tone, then the technician may have failed to properly reconnect the speakers and you'll have to take the Mac back to the Apple Store. First, though, try resetting the PRAM:
http://support.apple.com/kb/ht1379
Regards.

I just got my ipod back from apple. when i went to restore it to the last time i synced it. well it restored my ipod, added all my music, contact info etc.. the only thing it didnt restore was my apps to my ipod. can some help me ou?

help

Do you have the Sync Apps option ticked from under your iPod's Apps tab in iTunes?
Make sure your the installing of Apps is not enabled in Restrictions. Head to Settings -> General -> Restrictions and make sure either all restrictions are off or that at least Installing Apps is.
B-rock

Just got my mac back from apple, airport card MIA

2 weeks ago the hard disk drive was acting funny and after attempts at repairing and reformatting apple decided the hardware had failed. After a long 2 weeks without my iMac I finally get it back with a fresh format, when I boot it up I don't seem to have the option of connecting to the internet wirelessly via my airport card.
I have also noticed a few other things, such as when I hold left control and mousewheel up to zoom in on the screen the frames per second drops DRASTICALLY, it didn't do this before. and for some reason "photo booth" is just a question mark on my dock and when I click it nothing happens.
Photographic evidence within:
http://img205.imageshack.us/img205/2637/cimg0202bh8.jpg
Is it time to take my imac back to apple for another 2 weeks?

I went ahead and installed 10.5 as I had nothing else really going for me. And for the most part this seemed to clear ALL of my problems.
The only problem I am having now is that whenever I restart I must manually go into the internet options and select my wireless network from a list.

Just got my iPod back from service...now what???

I was forced to send my iPod in to be serviced, due to the Folder/Exclamation Point Error.
I just got it back today. Now what? How can I make this iPod, which is not my old one, but a completely new iPOd, work with my iTunes?
All I really want are the songs I have on my computer to be loaded on to my iPod. Anyone know what I need to do?

Welcome to Apple Discussions, Sam.
Assuming you have a good connection you simply download and run the latest firmware updater from this site. Retore the iPod (which will format it for your PC) and then completely resync it with iTunes and you're good to go.

Just got my Nano back from service and.....

I just sent my 2Gb Nano into Apple care and got it serviced. I just got it back and got a completely new Nano. My problem is that this one has a white screen and I havent dropped in or done anything, except plug it into my computer and install it on my computer. I was wondering if I had to send it back in again. Thanks.
Dell Windows XP

From what I was told by one of the forum Mods a while back, Apple engineers have determined that this is caused by not allowing the firmware update to finish the installation before disconnecting the iPod. Try these steps.
Reset the iPod.
If the reset doesn't help, then put the iPod into forced disk mode.
How to put the iPod into disk mode.
Now connect the iPod to the computer. This step may immediately take you to the iPod's normal display screen. Reset the iPod to exit disk mode.
If you still have the white screen, then you should use the updater to restore the iPod.
Wait until the restore has finished before disconnecting the iPod. If you're unsure, wait at least 20 minutes (it's probably overkill but best to be sure). In my experience, the software updater for version 1.1.1 (and later) takes longer to complete the process than previous updaters.
That should cure the issue.
If however it doesn't, and your iPod is still non responsive (doesn't reset, nothing on the screen or button presses don't work), then it will have to be sent away for service.
See: iPod service request.

I just got my computer back from Apple - They fixed nothing

Long ago I made a post expressing concerns that none of the animations on my computer were as smooth as my girlfriend's Macbook with the same specs. I tried everything recommended to me, including typing some stuff into the console. Nothing fixed it.
In order to make sure I wasn't just crazy, I downloaded Xbench, a program recommended to me for benchmarking. I was told that my score should be around 100.
That being said, my score does not get above 70. Clearly something is wrong with the graphics processing on my computer because when running to through the graphic benchmarking portion of the test, my girlfriend's computer speeds through it, whereas mine goes fairly slow.
After being completely stumped by the problem, I took my computer to the Apple store nearby to get repaired. The Mac Genius didn't seem to believe that anything was wrong (he refused to acknowledge the benchmarking program) and said he'd have my logic board replaced anyway.
I just recieved my computer today and nothing has changed. I'm still getting low scores on Xbench and none of my animations are as smooth as they should be. What the heck is going on? Is it possible that nothing was actually replaced, or could the problem be stemming from something that isn't on the logic board? A RAM diagnostic didn't turn up anything...

A computer's performance is affected by software or else hardware issues. If the memory chip isn't 'seated' right, hard drive speed or read capacity, whatever. Could be anything. In regards to software, there can be installation issues - people say that a fresh install with all-at-once updating has less problems than an install where you upgrade or "add" to another install. Same goes for updating after you add software applications - it is just more complex and less efficient. But there are so MANY ways to tune a computer. What about energy saving settings (vs "performance")? Also the more ikons you have on your desktop the more RAM is used. It is a learning curve you can begin by opening Activity Monitor. You want to watch how much RAM is used, disk activity, startup activities running in the background (display saver on or off?) and so on. CPU activity (and temperature) is a big indicator.
If you are hoping to someone here to post "one thing" that points to your concern, I doubt that will happen. Sometimes hardware is manufactured 2nd rate (the Seagate Drive issue from months back) and you MIGHT have a poor quality part in your machine. Not often though. Diagnosis takes time and patience. If you are in a hurry take heart in the fact that Macs have a great resell value and get rid of it / buy fresh, upgrade to the Santa Rosa - better video. (Or offer money & a trade for your GFs - maybe speed isn't as important to her).
If it were me I would try a fresh (erase) install & download all the updates at once. This is recommended by posters here. It is often posted that a new software update 'slows' a machine from prior to the update. I don't have an answer for why, except that the times I downloaded all-in-one updates I had less slowdown problems. It is a pain, though. And it may not 'fix' things. That's the reality of performance trouble-shooting, though. It's real life & it ain't fair.
Another way to go is to upgrade the performance through a new hard drive (7200 RPM).
Another thing to try is Opera / Firefox. I find Safari inconsistent - sometimes fast, next day slow. Opera and Firefox can really fly in comparison.
You are right to be annoyed. The logic of the situation is that a mass-manufactured unit should be measurably consistent (and it obviously isn't). The sad part is that these things can take so much effort to determine, it may not be worth your while to find out 'why'.

How do I get my music back from a computer which has been recently serviced. I am able to log into my itunes account but lost half of my library which was music I imported originally.

I need help. I recently had my cpu serviced by Geek Squad, They completely renamed the CPU and now all of the music I imported is gone. I dont even have my library anymore. I can usually click on itunes and play music from my library. Its all gone. I have authorized this "new" computer for my account but I still dont have my library. I even went in and deauthorized the computer under the old name. I am very frustrated, as i have some songs which were purchased on itunes on my phone but not all of the music that was imported from CDs. Most of which I got rid of once I imported them into my library. all I want is my entire library back. On my old iphone 3g, which I let my kids use, my entire library is there but on my 4gS, i only have the music which was purchased through itunes. I miss my songs and have no idea where to begin with this process.

Your music will only be where you put it.
It has always been very basic to always maintain a backup cop of your computer.
Certainly you did not have our computer serviced without making sure your backup copy was up to date.
In some countries you can redownload some content:
Downloading past purchases from the App Store, iBookstore, and ...

How can I get back my internet explorer which has been removed when I have downloaded Mozilla Firefox?

I want to download Mozilla Firefox as an optional browser as I can only access a website for work through this browser. However, when I downloaded MF, even though I tick that I do not want it as my default browser or homepage, it downloads, but has removed my Internet Explorer connection. This has happened a couple of times now and is very frustrating. I don't know how to get my IE back and keep the option of MF available. MF seems to automatically delete/remove IE when it is downloaded. I am using Windows 8. I would appreciate help and advice to correct this situation. Many thanks.

Hi, Philipp,
Thank you very much for your prompt reply and support. The IE icon disappeared immediately after I downloaded MF. I tried to download IE again but without success. In the end all my icons on my start page disappeared, although I do not think this was to do with MF. I had to resort to restoring my lap top to factory settings for the umpteenth time and I have now got IE back but no MF. I will keep your advice and will try again when I am feeling brave enough and have sufficient time to try and download MF again. I am not confident with technical problems and greatly appreciate your help and support.
Kind regards, K.

Have just got my iphone back from my daughters who has been using it. I have put my sim card in and cannot update it or do anything as it is stating emergency calls only. it only recognises on itunes as her iphone what should i do please

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