Have just paid for creative cloud - cant get started. Need activation of photoshop ASAP.
After taking my credit card info, I was just told that I'd receive an email within 24 hrs to activate. I NEED TO USE PHOTOSHOP NOW!!!!
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Anyway... This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Similar Messages
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what is the redemption code? I have got cd of adobe creative suite 6 and I have just subscribe in creative cloud and I want to activated? so what is the redemption code?
about cs6, Find your serial number quickly
about cc, there is no redemption code. you use your adobe id to sign in and start downloading your apps, https://creative.adobe.com/ -
how do i get photoshop? i have paid for creative cloud but dont get how to get photoshop all i want to do is edit photos
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/ -
I HAVE CS4 AND I PAID FOR CREATIVE CLOUD AND NOW I CANT ACCESS THIS WHY?
I HAVE CS4 AND I PAID FOR CREATIVE CLOUD AND NOW I CANT ACCESS THIS WHY?
Annoyed in what way are you unable to access CS4? Do you need the installation files? Have you misplaced the serial number? Do you receive an error message? Also which operating system are you using?
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I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I have just paid for an App that i thought was something else, is there anyway i can get my money back?
Since you have to consciously click and enter a password, the normal terms on the store are all sales are final.
All you can do is go to the support link above, follow to the Express Lane support for the iTunes store and plead your case for a refund. Just don't get your expections too high though. -
I paid for "Creative Cloud Photography plan", but in my account i still have Free plan. What should i do?
Try Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN ) -
I have paid for creative cloud, photoshop works fine but it will not let me register lightroom
I have paid for creative cloud, photoshop works fine but it will not let me register Lightroom
Lightroom must be installed via the Creative Cloud Application.
It sounds like you have installed a Perpetual Licensed Version or a Trial Version of Lightroom. Uninstall any versions you have installed of Version 5 and then reinstall via the Creative Cloud App. -
I Have signed up for creative cloud but still getting"14 days left in your trial" on Adobe programs i have installed.
Hi Conor,
Kindly try the below mentioned steps.
Sign in, Sign out | Creative Cloud desktop app
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Thanks,
Atul Saini -
i just purchased monthly plan for creative cloud. I understood the plan included photoshop. But no idea how to open photoshop app. just keep looping into screens which instruct me to purchase creative cloud. hugely frustrating. on hold forever with customer service.
First check to see your plan is active: Adobe ID
Try launching Photoshop choosing Trial instead of a purchase.
Mac /Applications/Photoshop CC/Photoshop CC.app
Windows C:\Program files\Adobe\Adobe Photoshop CC\Photoshop CC.exe
Then once inside, go to Help > Sign in... There, use the email address and password for your account and it should activate.
If that does not work, could you tell me what version of PS you have and what os version you are using? -
Hi, If I have 1 license for creative cloud, will it possible to install in 2 computers (1 laptop and 1 desktop)? When I am in the office I can use desktop and at home I can use laptop? At the same time I will be using only one devise. Will that be possible? Thanks
Yes. Yes. Yes.
Mylenium -
I have been paying for Creative Cloud Photography plan and .....
I have been paying for Creative Cloud Photography plan and Photoshop Photography Program, I don't know if I should be. I want to be able to use Photoshop and Lightroom. Can anyone help?
Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan)
-http://helpx.adobe.com/creative-cloud/faq/mobileapps.html
-http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html
-http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html -
i have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days!!!
what shall i do now?
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I have just paid for membership but when I try to open InDesign it is asking for a license number
I have just paid for membership but when I try to open InDesign it is asking for a license number
What version of InDesign have you installed?
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I have just paid for a monthly subscription for Adobe Acrobat Standard. How do I access the product?
I have just paid for a monthly subscription for Adobe Acrobat Standard. How do I access the product?
Englishcupoftea thank you for the update. For information on how to cancel your subscription please see Cancel your membership or subscription | Acrobat.com online services.
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