Have just purchased Lion and unable to get to store to download. Using iMac OS10.6.8

Have just purchased Lion, have Redemption code, etc, but unable to get to place to download. Using OS 10.6.8

Follow the instructions that came with the redemption code. If you are, provide details on what's happening where, including any messages. Alternatively, contact http://www.apple.com/support/mac/app-store/contact/ since they're responsible for making this work.
iMac (27-inch Mid 2011), OS X Mavericks (10.9.3), SL & ML, G4 450 MP w/Leopard, 9.2.2

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I have just installed Lion and the text window for the web address in safari has disappeared. Anyone know how to get it back?

I have just installed Lion and the text window for web addresses in safari has disappeared. Any ides how to getit back?

Select Customize Toolbar from the View menu, select the item and drag into the toolbar. Place where you want it to be.

I have just purchased exportPDF and every time I try and export a PDF it keeps asking me to pay again!!!!

I have just purchased ExportDPF and every time I try and export a PDF it keeps asking me to pay again!!!!

Hi markw14322597,
I've just checked your account: Your subscription order is still pending, which is why you're unable to log in and use your subscription just yet.
It can take 24-48 hours for an order to process, but once it does you'll be able to log in and convert files.
Best,
Sara

I have installed mountaion lion and I am getting an error 150:30 that prevents me from opening my photoshop cs4 extended. Does anyone know how to fix this?

I have installed mountaion lion and I am getting an error 150:30 that prevents me from opening my photoshop cs4 extended. Does anyone know how to fix this?
Thanks

It's a "licensing error" see this for what steps to take: Error "Licensing has stopped working" | Mac OS

I just purchased ExportPDF and I cannot get the website to load

I just purchased ExportPDF and I cannot get the website to load on my computer to sign in. I tried to export a PDF to convert from the program on my computer and get the "An error occurred while signing in" message. The tab for the website is the only Adobe page I cannot load.

Thank you so much for the help. I had to enter my complete email address using me.com added to my sign in name and then after I got to the next page to enter the settings, I changed the address to not include the me.com information. From there everything went through just fine. This ended about a week of frustration trying with many folks at the Verizon Store to help me. I'm so grateful for your help.
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I just installe Lion and when I get to the log in screen it shows the two users but when I try to select either of them nothing happens. How can I fix this so I can log in.

I just installe Lion and when I get to the log in screen it shows the two users but when I try to select either of them nothing happens. How can I fix this so I can log in.

Can you select them with "Arrow left" or "arrow right" key on your keyboard?

HT4437 I have just purchased a movie rental through the Itunes store and when attempting to whach the movie there is know audio

I have just purchased a movie rental through the Itunes store and when attempting to whach the movie there is know audio

Delete and redownload them if doing so is free in your country.
(106637)

I have just purchased a 5S iphone, when I tried to sync with my Imac it comes up with "...requires iTunes version 11.1 or later.." my iTunes version is 10.6.3, I rechecked software updates but says there is no updates required. help

I have just purchased a 5S iphone, when I tried to sync with my Imac it comes up with "...requires iTunes version 11.1 or later.." my iTunes version is 10.6.3, I rechecked software updates but says there is no updates required??? I checked when last auto update was done which was 01/07/12 I also tried downloading from web iTunes version 11.1.5 but it wont load because I don't have min version 10.6.8. What can I do to sort this out? Note: I am a not computer savy so be easy on me.

If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing!

I have the iPhone 4S and I cannot get my apps to download. I will click free then install and then it will ask for my password. Once I enter my password correctly it will verify my password an then it won't do anything. what should I do?

I have the iPhone 4S and I cannot get my apps to download. I will click free then install and then it will ask for my password. Once I enter my password correctly it will verify my password an then it won't do anything. what should I do?

I just went through this same process.... I changed my credit card, double checked billing info, changed my password, I restored my phone, but the misake I made was I kept restoring it from my back up.... Finally I went to Apple Store.. and sad to say that you have to do a restore, and DO NOT restore from back up.
I used Gmail so I didnt loose contacts or email.. but I did loose all my text messages and history of that.
So, I had the EXACT same problem and it was a software issue.. you have to restore your phone to factory settings and start all over.. BLOWS I know!

I just loaded Lion and now my quicken program can't be used. What do I do to access my financial info?

I just installed Lion and now my Quicken program can't be used, says it isn't supported. What do I do to access my financial info? Also all my old files created under AppleWorks 6 that weren't converted are no longer accessible. Any help with these is appreciated. I am away from my Time Capsule and can't retrieve anything for 2 weeks. Will I be able to go back and access this info with Lion?

I recently made the same mistake. The thing to do is download the new Quicken Essentials for MAC. After you install the new version follow the instructions on how to transfer your old files. There is a way, it just takes a little time and, if I remember correctly, it takes the info from your quicken backup files. Hopefully you had auto back up on and your files are intact. I didn't and reconstruction was a bear but entirely possible. The new Quicken is quite different but seems to work quite well. Good luck.

I have just purchased ipad3 and thought I was restoring from my iPad2 but accidentally restored my husbands if I delete everything and restore to factory settings will it affect his iPad?

I have just purchased a new ipad3 but when setting up I thought I was restoring from my iPad2 but unfortunately I accidentally restored my husbands instead! If I restore factory settings will this affect my husbands iPad? Just wondered as when he set up his iPad he deleted all my contacts thanks

Busymum2902-
Go to Settings-General-Reset-Erase All Content and Settings. This should make the iPad act like a new one, and give you another chance to restore from your old iPad 2's backup.
There should be no affect on your husband's iPad if your iPad 2 had no affect on it.
Fred

TS3899 Have just uploaded iOS7 and now cannot get mail as device won't connect with server. Apple ID is ok - any suggestions?

Have just loaded iOS7 and now I cannot send or receive mail . Device message is : cannot open mail cannot connect with server. Any ideas?

Had the same problem. Deleted my account and readded it...still didn't work. Had a call with Apple, and they couldn't figure out why the Exchange server wouldn't work. They had me set up mail through Gmail, and that finally worked. There must be a bug they need to fix for the Exchange Server.

We have just installed Lion and now cannot connect to MyExpat

we have just installed OS X Lion, v10.7.2 and now cannot connect to MyExpatNetwork on my Macbook pro. Any suggestions?

yeah-find out where you're downloading stuff to, and stick with it. I'm using FireFox and tell it to save the driver and stuff on the desktop, and when I quit FireFox, there it is on the desktop. you'll also need your admin password. It should show up as a .dmg file, then double-click on it to open it. You should see "Brother.pkg" . start up brother.pkg (double click??) and folow the instructions that ought to appear to install the printer driver. If the .dmg file doesn't mount, use Disk Utility** to mount it and get it working. Then you should see the package. and then you can install it.
** you may have to click on the .dmg file and choose "Get Info" then Open with, then choose disk utility, and then open with then change all. then close it. Hopefully that ought to work. If you cannot remember your admin password, I can't help you right now. Looks like you'd need it, to let Brother install that printer driver.
well, enough for tonight
if this didn't help you, then ask me again tomorrow
John b

I have a dell computer and can not get the cloud to download photoes to it. What do I need to do?

I cannot get the photoes to download to my computer from the cloud. I tried to find thr file that the photoes are to bedownlowed too but itis not on the computer.

http://support.apple.com/kb/DL1455

I have just bought appletv and trying to get home sharing going from iPad to appletv support says it is simple just settings and iPod and home sharing but I don't have iPod as an option on my iPad settings so how do I set up home sharing please

Ipad2 iOS version 5

Thanks for your reply I have set up home sharing for music but on appletv now they want me to subscribe to iTunes match for an annual fee. I cannot find an 'advaced' option on any menu. Perhaps ihad it all wrong with appletv I thought I would be able to have the same apps on my appletv as I had on my iPad bt is it really just for renting videos off iTunes?

Have just purchased Lion and unable to get to store to download. Using iMac OS10.6.8

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