Have just wiped blackberry contacts by incorrectly syncing with mac. Can this be reversed?

Hello,
I have just accidentally replaced all the contacts from my blackberry with my mac's address book contacts and did not want this to happen. Using the blackberry desktop manager I chose the option to sync contacts then overwrote the contacts with the macs ones, rather than merged the contacts. I realise that I pressed the wrong button, but is there any way to reverse this overwrite? Stupidly I have not backed it up before, I don't think. All my fault, I know!
Any help would be greatly appreciated as this means I'm going to have to send out a lot of embarrasing emails and facebook messages asking for phone numbers. 
Thanks. 

Hi and Welcome to the Community!
Well, only if you have a backup somewhere do you have the opportunity to fall back. If you used the Desktop Software to ever take a backup, then you can restore to that state. If you used the FREE BB Protect app, then you should have a backup in the cloud from whenever you last used it to backup (which can be automated, btw). If you did not avail yourself of either of those FREE protection methodologies, then you have migrated from the latter to the former of this old saying:
"There are two kinds of computing device users -- those who have lost data, and those who will."
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Whilst updating my boyfriends phone after backing up to iTunes it accidentally got disconnected. when reconnected it synced all contacts from my phone back instead. can this be reversed and his data retrieved ?

    whilst updating boyfriends iPhone 4 it got accidentally unplugged from iTunes's .
    when reconnected it starting syncing all contacts from my phone and did not list his phone in
    the devices drop down bar.
    help everything gone from his phone and now he has some of my contacts and his phone says
    its called Emma iPhone now instead of Tony's iPhone.
    where has his back up data got stored?

    Your only choice at this point is to restore your iphone. Since it appears from your post that you have never synced to this computer, you of course will not have a backup to restore from. That means your only choice is to restore as a new device & re-sync your itunes content. Unfortunately, all of your contacts, calendars, pics in your camera roll, etc., will be lost. Its not a good idea to use the iphone or any phone for that matter as a storage device, as things like this can & do happen. You should be syncing on a regular basis. The first thing done when you do sync is an iphone backup. You should also transfer pics in your camera roll to a supported application on your computer on a regular basis, much like any digital camera. You can always sync pics back to your phone, but if the only copies are on the phone, you run the risk of losing them.
    See if you can force the phone into recovery mode:
    Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • My phone contacts don't sync with Address Book now that I have "Lion"! PLEASE HELP!

    Hello!
    I have a Macbook Pro and have recently downloed Lion .... after having done this, my contacts no longer sync with Address Book. My calendar syncs with the iCAL but my contacts don't sync. I don't have iCloud set up and am not sure if that makes a difference, but any help would be GREAT!
    Thanks!
    Esther

    The link provided did not contain a solution for me. However, based on what I read there, I was able to figure out the solution on my own.
    Here it is. If you have a Motorola razr. Sorry I don't know which version of the phone or software I have. Go to phonebook. Choose the options by selecting the center menu key. Scroll through the list until you find Share Phonebook Entry. It is not in alphabetical order and may be the last entry. Select it and on the next screen choose bluetooth. The next screen is object exchange. If your computer appears as an option choose it, otherwise chose Look for device and when your computer comes up, select it. The phone will then send a card to your computer. Your computer will ask if you wanted to accept the card. There is also a box that gives you the option to select all. Check select all and then choose accept or hit return if accept is already highlighted in blue. The phone card will be saved to your computer in a default save location. You will next be given an option to see where the card is, in case you don't remember where your default location is. If you choose it, a window will appear showing you where the card is.
    Next run isync and your data should be synchronized. Many duplicate entries will be somewhat altered in your computer's address book, i.e. first and last name will be combined and put in the first name box and so will not be recognized as duplicates. This is just part of the idiosyncrasies of the process. Manually go through and delete these.
    This worked for me and I hope it is helpful to someone else out there having the same problem.
    Thank you for the link Julian and others.

  • I currently use an iPhone, an iPad, and a Mac computer for business.  The three devices have Contacts Managers that sync with each other through both Google and through Mobile Me.  Currently, this has created a mess of duplicate contacts.  Please researc

    I currently use an iPhone, an iPad, and a Mac computer for business.  The three devices have Contacts Managers that sync with each other through both Google and through Mobile Me.  Currently, this has created a mess of duplicate contacts.  Please advise me on the steps necessary for removing these duplicates and establishing a syncing solution that doesn't regenerate the duplicates.  There are several applications available that remove duplicates, but I am not sure which ones work or don't work.  I want information on this, but most importantly I want to understand how to fix this problem permanently.  Also, I read somewhere that Mac's new operating system, Lion, can help deal with duplicates.  I don't have Lion, but I would be willing to get it, if this would fix the problem.

    Had the same problem with 4 devices (two computers, an iPhone and an iPod). The solution is simple: open the Address Book application in your mac, ask it to locate duplicate entries (under one of the top menu items, "edit" I think), and then ask it to consolidate them: it took me all of three seconds after I figured it out: worked like a charm! PS: if you have more than one mac with unconected Address Books, repeating the operation in the second one may be a good idea.
    Message was edited by: mfduran

  • I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear.

    I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear. The old Macbook Pro I was using used Snow Leopard. Now with the new it is a Lion. Toruble now when I click onto new message window I have the spinning icon which show it is trying to load. However it fails and Im left with having to Force Quit it. How can I resolve this problem

    Tunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
    Quick answer if you use iTunes default preferences settings:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.
    Select the store on the left side of iTunes.
    Click on Purchased on the right side under Quick Links.
    You can re-download your available previous purchases.

  • I have set up my iPhone to wifi sync with iTunes on my Mac Air, but my iPhone's contacts are not displaying in Contacts on my Mac...any ideas?

    I have set up my iPhone to wifi sync with iTunes on my Mac Air, but my iPhone's contacts are not displaying in Contacts on my Mac...any ideas?

    Hi there kushfromgbr,
    You may find the information in the article below helpful.
    About SyncServices
    http://support.apple.com/kb/HT5847
    OS X Mavericks
    OS X Mavericks v10.9 and later do not use SyncServices. Instead, Mavericks supports sharing your information using several network-based and cloud-based solutions. If you want to sync your information across multiple devices and computers, you should use one or more of these methods. These include iCloud, CardDAV servers, CalDAV servers, and servers that utilize the Exchange ActiveSync protocol.
    If you would like more information about setting up iCloud on your devices you can take a look at the article below.
    iCloud: Set up iCloud on your devices
    http://support.apple.com/kb/PH2609
    -Griff W. 

  • ITunes Says My Contacts Are Being Synced With Microsoft Exchange, But I Don't Have An Exchange Account

    iTunes says my contacts are being synced with Microsoft Exchange over the air, but I do not have an Exchange account, and I have disabled over the air syncing on both my iPhone 4, as well as in iTunes. How do I remedy this? I did a complete Restore on my phone to rectify this, but got the same results.
    I have worked for a couple of hours now; at first, none of my contacts were syncing with Outlook, even though iTunes said they were. Then after checking and unchecking everything I could find relating to syncing, some of my contacts synced. Now I've managed to get them all synced, but still getting this message. I need to make sure that going forward, all changes and updates are correctly synced manually whenever I plug my phone into my computer. Any suggestions?

    You are getting this message because you are trying to create an iCloud account on a PC.  You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher.  After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

  • HT1766 I earsed the contacts data while SYNC with i tunes. I have a back up copy. Every time i do restore it put the contact data in my phone for 30 sec then it does away. How can i store it permenantly

    I deleted all my contact trying to sync with I tunes. I am Resstored the contacts from back up. It apears for 30 second then it goes blank abain. can some one guide me on how to save it, also how can I sync my contact to I tunes without deleting the data on my phone

    Similar issue -- this is the third time in as many months that I've had to restore my iPad. It's a iPad Mini w/ 32GB (ME277LL/A), running the latest iOS8.1.2. The "other" data starts off about 1GB and will bob around that. I was careful about games this time, seeing only a slight rise in the data. Once it started to rise, I deleted all of the game and the data on Game Center. No joy -- the data stays about the same.
    Then I noticed it was really climbing -- shooting up to about 10GB and sitting there, no matter what I did: sync it: nothing. Deleting music (on the off chance it was album art or some such: nothing. Deleted all the books in iBooks: no effect -- still 10GB. Cleared the iCloud storage, cleared caches repeatedly: nothing. Reset everything: no effect. Only Restoring the iPad -- which takes forever and is a gigantic pain in the @$$ -- gets it down. This is exactly the same thing that happened the other two times -- I lose about 10GB to "other."
    I now suspect, thinking on what I was doing with the device, that pulling movies from iTunes seems to be the culprit. Deleting the movies might take the movie "off the iPad", but there seems to be a corresponding jump in Other. My guess is there's some glitch dumping the information elsewhere.
    It makes a 32GB iPad pretty frickin' close to useless in a remarkable amount of time. I've not had this issue until this iPad (bought last summer) with the iOS8 upgrade. I don't see this happen on the iPhone 5S with the same OS...that's why I dialed down to iTunes (when is it not smack in the middle of issues?) and Video as the culprit; I don't watch movies on the phone.
    I've noticed a massive amount of posts in support and around the web on this matter...it might be time for Apple to shift it and do something about the matter. If I'm going to be restricted to surfing the web, email, and little else thanks to the Other issue, it really doesn't make sense to stick with this device. I can doo all that on my laptop, can't it?

  • (iOS 7.1.1) Google Contacts no longer sync with my contacts app

    Hello everyone. So recently I noticed that my Google Contacts no longer sync with my Contacts app, and this is really upsetting as I'm a person who needs to have updated contacts and both my phone, as well as a backup on my Gmail account, as I am both a Google and Apple user.
    I am using an iPhone 5S, on 7.1.1.
    My Settings has my Gmail account signed in, and has the "Contacts" switch turned on. I deleted the account, and re entered it, and I am still not seeing any activities of the Google Contacts and Contacts app syncing.
    I have no idea what I'm doing wrong, so I would really appreciate it if someone could give me some ideas as to what might be going on. I'm real tech savvy but I have no idea what caused my contacts to stop syncing. My Google Calendar events sync just fine, so that's even more confusing.

    Okay.. it won't let me go back and edit my earlier postings however... the problem is solved. I went in and Deleted ANY resource that iSync could get it's hands on that it kept in the iSync folder and the SyncServices Folder in the Libray Folder under Users. I actually moved the contents for those folders to a different volume. I then deleted the resources for Palm Desktop making it create a new user account. The Next time I opened iSync.. It went crazy trying to find resources.. it opened Calendar for me and I never saw it open address book but I saw that it was reading Addresses. I then Opened iTunes next and noticed that my full contacts from my address book were put back on my iPod!
    Shew!!! one down and one to go. I prayed and added my palm device to iSync. Then I synced and got conflict popups for my Addresses and Calendars asking me how to reconcile ( I was only getting those for the Calendars earlier). I then re-synced and checked my Palm and All of my contacts were in the Treo 650! I then changed a few entries and synced again for a few tests and it appears to be fixed.
    This is the problem with gradual upgrades as opposed to clean installs when you update your OS. It's just that OS X doesn't give you that option. in the Pre OS X days I would never just upgrade my OS. I would also Re-Format and Re-install. That's always been my preference.

  • Iphone contacts won't sync to mac

    Hi
    Very new to mac but have searched for this; too many answers with too much variance so I have to ask myself, sorry.
    I've had an iphone 4 for 2 years, always syncing contacts with outlook on my old PC. Everything worked fine until icloud; I then found that any new contacts weren't syncing to outlook, I'm assuming because the phone was only syncing to icloud?
    No matter, decided not to worry as I wanted to buy a mac, having worked with them recently.
    So my issue now is (very similar to before) that I can't sync my contacts from my iphone to my mac, again because it insists the phone is backing up to icloud. I tried this morning; it prompted me that the phone was 'on' icloud and therefore not syncing with mac etc; I checked the box to sync contacts, hit apply and merge in the hopes I could get my contacts from my phone onto the mac. Instead it's created another phone book on my iphone with just the three contacts that were on the mac?!
    Now when I go to contacts on my iphone it has three groups: All contacts, all on my iphone and all icloud. The first and last have all my contacts in; the all on my iphone has zero. I know the transition to something new isn't always easy, but I'm now really confused.
    The Mac is on Snow Leopard, and my understanding of browsing the forums is that only lion will work with icloud. I haven't bought any software yet, so I'm not concerned about compatibilty if I upgrade. I AM however concerned as to how icloud will work if I do upgrade?
    Will it use the iMac or the iphone as the 'senior' device?
    If it uses the mac will I lose all my contacts?
    With cloud do I not need to backup my iphone?
    What's the difference between backup, sync and icloud?
    So many questions I know; really hope I'm not shot down in flames as my first time on here. Any advice about this appreciated.

    iCloud is a second attempt at dealing with making data available among devices - MobileMe was the first and was limited to just a few things, contacts and calendar events. iCloud goes much further. It isn't easy to meld two or more databases. The first think to keep in mind is that iCloud holds the truth - that is the data that is pushed out everywhere else. If you log on to icloud.com you can see the addressbook and calendar that will be sent to all your devices. The devices' job is to send new data or edited data to the cloud.
    With that in mind, I simply upgraded my computer from Snow Leopard to Lion - after turning my phone off. My thinking was that if disaster struck I could delete the computer calendar & addressbook database. Then I could log onto iCloud and make sure my calendar and addressbook was okay and then let the cloud fix the computer. And it true disaster struck I could delete everything in the cloud and turn the iPhone back on which would repopulate the cloud and then my computer.
    What actually happened is that after I upgraded to Lion I wound up with an addressbook that had 'on my Mac' and 'on the cloud' which had the same stuff. I deleted the 'on my mac' stuff. My calendar, if I recall right, just had what I expected. I tested by making an event and fact contact on the phone - they appeared on my computer. Did the same on my computer - they appeared on my phone.
    Why all the hub-bub over Lion? A couple things. First, there's always an outcry of Mac OS XYZ broke my computer! Not every upgrade goes smoothly. Do a search here for Kappy's upgrade advice, follow it, and your chances of a successful upgrade are pretty good. Second, we've had quite a few OS upgrades in the last 5 years that brought small changes and new services. Lion was different, it really shook things up and lots of people don't like it when their cheese is moved. Third, Lion isn't compatible with old software written before Apple switched to Intel processors and lots of people just don't read before they upgrade.
    Should you upgrade? Since SL lost the ability to sync with iOS devices iCloud alone is worth the price of admission. The changes between OS versions always mean that developers stop supporting the older OS at some point and I suspect that Lion changes things enough that SL users are going to find less software being made for the OS pretty rapidly.

  • HT4972 I want to upgrade my iOS 4 to 5 on my Ipod Touch but I no longer have the original computer I used to sync with so it keeps saying I will loose all of my apps and stuff on my new computer

    I want to upgrade my iOS 4 to 5 on my Ipod Touch but I no longer have the original computer I used to sync with so it keeps saying I will loose all of my apps and stuff on my new computer..... SO how do I tell it that my new computer is now my regular computer so that I can upgrade my iOS on it without it wiping all of my music, films and apps on it??? HELP please I am desperate to know what to do.

    http://support.apple.com/kb/HT1848 - just media purchased from iTunes Store
    Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
    Commercial software utilities for transferring songs from i-device to Mac:
    Senuti - http://www.fadingred.com/senuti/
    Phoneview - http://www.ecamm.com/mac/phoneview/
    MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows

  • IPhone Contacts & Calendars not syncing with mobileme

    Apologies if there is a solution to this posted already, I can't find it despite extensive searching!
    My iPhone Calendars & Contacts do not sync with MobileMe. I can't find a way of exporting or saving the data on the iPhone and importing it into my desktop iCal & Contacts apps.
    I have looked at all troubleshooting help I can find, and all is suggested is deleting/ resetting the phone & syncing from MobileMe. However, if I do this I will lose lots of contacts & calendar entries.
    The data will NOT sync from my phone despite following all available instructions. My desktop apps are all set to sync with MobileMe & this works fine, it's just the iPhone data will not transfer to MobileMe.
    Please help!!

    Since you are syncing your iPhone with your Mac, it should be syncing your contacts and calendars with your Mac as well (and your bookmarks if you have it set up to sync). You should have Mobile Me setup on your Mac to at least sync your Calendars and Contacts, which should be updating your Mobile Me account. If you want to check to make sure that all of your contacts that are on your iPhone are on your Mac, simply open up the Contacts App. Once you check this, add your Mobile Me account to your iPhone and let it sync your contacts and calendars, it will delete all the contacts and calendars that are currently on your iPhone, but the same data is on your Mac anyways. Once Mobile Me syncs with your iPhone you won't have to worry about it anymore.
    If you are having problems where you already setup your Mobile Me account on your iPhone and it's not syncing properly, deleted it, restart your iPhone, then add it again.
    Does this help?

  • Blackberry Torch won't sync with iCal

    For some strange reason my Blackberry Torch will not sync with iCal.  I have new items entered on iCal that don't tranasfer in spite of the fact that I have synced the phone with my Mac.  I am running Lion, Blackberry desktop version 2.3.1 and I have iCloud turned off on my Mac.  I have tried the Forget Device Option, deleted calendar items from iCal and set up a new calendar and imported events back in.  Still no luck.
    Solved!
    Go to Solution.

    Thanks for your quick reply.
    No I do not have iCloud enabled on the Mac OS.
    I'm not sure how to clear out the calendar database.  I have exported all existing information, then deleted the calendar and then created a new one with the same name.  I have restored my Torch to factory settings, reinstalled everything and still no resolution.  
    I am not able to find any setting either in iCal preferences or in my Calendar Options on my Torch which would even give me the option of the calendar showing as read only.  
    At this point, if I enter something in Calendar on my Torch, it will sync with iCal but not the other way around.  Contacts, Notes, and Tasks all sync fine both ways.
    Hope that's helpful

  • Google contacts no longer syncing with iMac

    My Google Contacts no longer sync with my iMac running OS X 10.6.8. Several other threads on this, but no answers that work for me. I know Google no longer supports the exchange style sync and I've tried the CardDAV procedures with no success. Can someone give me procedures that will work for the Mac Address Book?
    Thanks

    Yes I am aware of that and already tried following their instructions. Doesn't work on my iMac. Pretty much every user that has had success with that procedure was using an iPhone or iPad. I'm thinking there is a difference with the Mac for some reason. When setting up the CardDAV with the iMac it states "Address Book couldn't discover the account setting for the CardDAV server "google.com". Make sure the user name and server address are correct, then click Create." I've tried my username is just my username and I've tried it as my full email address. I followed other threads suggesting to clicking SSL and trying a couple different port numbers, but still no success.

  • Please help. I have deleted all my photos from my i phone 5 sometime ago and I have just relaised that they are very imortant for me, can I recover them

    please help. I have deleted all my photos and videos from my i phone 5 sometime ago and I have just relaised that they are very imortant for me, can I recover them at all. the pictures dates back to some time in June 2013

    ozyyy wrote:
    Thank you for your reply. I do not think it was connected to internet and saved in I Tunes or I cloud
    Sorry... but... No Sync + No Backup = No photos.

Maybe you are looking for

  • Cisco Prime Infrastructure 1.2 is not working https & ncs

    Hi, I have just deploy Cisco Prime Infrastructure 1.2 in a virtual appliance (Vmware Esxi 5.1). Console is ok & setup is also completed. but there is no NCS application. only app is shwoing: NCSPNP Cannot access from https also. Please suggest how to

  • Interactive buttons in Indesign CS6

    I'm currently working on a pdf interactive project. A requirement of the project is to have the music looped with buttons to control it which I have done, but I must be missing a step.  I've added music and have made the "play", "pause", "resume" and

  • Connect the Iphone 4s iOS 7.1 to "JBL onTime micro"

    Hey Com., i just bought a "JBL on Time micro", and tried to use it with my Iphone 4S with at least iOS 7..., but the Phone wether gets power charged nor the Music is played. My qustion now would be if anyone of you has a solution i may try?

  • RAW Files Viewing & Not Viewing in Same Version of Bridge

    Hi I have Adobe Photoshop CS3 on my computer at home and in school each with Adobe Bridge (both bought at the same time so same version). My computer at home allows me to view Raw Nikon NEF files from my Nikon D90 and Nikon Coolpix P6000 cameras in A

  • Import Links from JavaDocs HTML Files

    When I import HTML files from JavaDoc with internal links into RoboHelp, they come in with broken links. Internal HTML links have # signs in their bookmarks & Robo7 does not like them. How can I get Robo to accept these internal embedded HTML links?